Pratyush Banerjee

Drivers of consumer purchase intentions for remanufactured products

Purpose – The purpose of this study is to understand whether being relocated to a society where remanufactured products are promoted can change consumers’ perception towards them. Also, the authors wish to identify major underlying factors for remanufactured product purchase intentions. There is strong evidence in the literature that factors such as societal norms, price, age, income, education level, and availability can have significant influence on the behavioral intentions of consumers. Design/methodology/approach – The nature of the study is to draw an embedded theory from data itself. To explore the research questions in this study, a grounded theory was used. The authors use a theoretical sampling technique and interviewed 45 India-born consumers residing in the USA for at least a period of more than six months. Findings – The results indicate that the level of environmental consciousness, individual values, post-use perceptions, nature of purchase and socio-cultural norms are the major drivers of ...

Risks perceived regarding recruitment process outsourcing: stakeholder concerns

Purpose The purpose of this paper is to explore various risks that are associated with recruitment process outsourcing (RPO) strategy in the Indian information technology (IT)/IT-enabled service (ITes) industries. Design/methodology/approach Purposeful intensity sampling was used to select respondents from IT/ITes organizations. Twenty-eight respondents were interviewed through face-to-face semi-structured interviews and telephonic interviews. Each interview lasted for approximately 65 min. All interviews were audio recorded with the permission of the respondents and were then transcribed. The data were analyzed with the help of a qualitative technique, thematic analysis. Findings Results show that the stakeholders associated with RPO are not satisfied with several issues such as violation of initial contact between the applicant and the potential employer, violation of contracts by the vendor, unfair practices by the vendor, poor quality service provided by the vendor, plausibility that the vendor does not understand the culture of the client organization, inappropriate placement of human resources by the vendor, low morale of the employees and loss of managerial control due to RPO. Research limitations/implications Small sample size and qualitative research design reduces the external validity of the findings to certain extent. Practical implications Companies deploying RPO should be wary about the plausible negative consequences. This paper offers various solutions to mitigate such risks. Originality/value This paper is a novel attempt which details various risks due to deployment of RPO from multiple stakeholder perspectives.

HRIS at Nissan: a new era in human resource management

Information is the most vital part of survival or growth of the firm. Today human resource has become the main competitive advantage for a firm, making it a very critical resource. More so than ever, there is a need for fulfilling all functions related to human resource with strategic purpose and technology should be able to help in aligning them with the firm’s objectives. Human resource information systems (HRISs) are one such technological innovation which can efficiently help in standardising such information about company’s employees. In this case, we have tried to understand the issues faced during the implementation of HRIS at Nissan. This case enlightens us with the information about HRIS and its implementation in a real organisation.