Probir Banerjee

Critical success factors of enterprise resource planning systems implementation success in China

ERP implementation issues have been given much attention since two decades ago due to its low implementation success. Nearly 90 percent of ERP implementations are late or over budget (Martin, 1998) and the success rate with ERP implementation is about 33%. In China, the success rate of implementing ERP systems is extremely low at 10% (Zhu and Ma, 1999) which is much lower than that in West countries. This study attempts to study critical success factors affecting enterprise resource planning (ERP) systems implementation success in China with focus on both generic and unique factors. User satisfaction and Whites ABCD classification method are used to judge whether an ERP system implementation is a success or a failure. Survey methodology and structural equation modeling technique of PLS-graph are used to collect and analyze data. Discussions on the results of data analysis are made.

An evaluative framework for analysing e-government convergence capability in developing countries

The e-government objectives of a country go well beyond providing constituents with government information and services by leveraging information and communication technology. Although it is a crucial step, the desired goal is that of convergence characterised by ubiquitous access to government information and services and total transparency of government functioning, a stage that contributes to the social and economic wellbeing of citizens. Some developed countries are already engaged in the transformation of the governance process through increased citizen participation and are attempting to create an open, transparent environment through convergence of information and services. However, developing economies, especially poor ones, lag far behind their more progressive counterparts. Based on prior literature, this study proposes an evaluative framework for analysing e-government convergence capability in developing countries and applies it to analyse the prospects of convergence in a few selected developing countries. The results indicate that the quality and range of government information and services vary significantly across the countries, attributed in some measure to the e-leadership capability of the countries. However, we argue that e-leadership may not be able to readily combat social maladies, such as low literacy and awareness education, required for the meaningful use of information and interaction, or economic handicaps, such as living standards that impact on the citizens ability to procure web-based access; these factors are crucial for e-government convergence.

Aligning IT components to achieve agility in globally distributed system development

Agile IT strategy, infrastructure, and project management are key elements for realizing agility in GDSD projects.

Role of trialability in B2B e-business adoption: theoretical insights from two case studies

Trialability has been conceptualised in prior research as a belief signifying opportunity to experiment with a technical innovation would facilitate its adoption. It has been found to be a weak predictor and though indications exist of possible significant impact in situations of high perceived risk, it has not received serious academic attention. In this research we argue that in situations of high perceived risk, the belief-based concept of trialability without actual evaluation of experimental outcomes is questionable. Based on the Theory of Trying, Expectancy Disconfirmation theory and prior research on risk and trust in e-business, we develop and validate propositions in the context of B2B e-market transactions by two small firms. Our findings indicate that due to high perceived risk of B2B e-market transactions, in contrast to the received notion of trialability as a belief-based factor, it was in the nature of an active post-intent recursive process of experimentation involving ‘Trying’ for trial transactions with controlled risk, execution of ‘Trial’ transactions and ‘Assessment of Trial Outcomes’. Also, in contrast to weak impacts observed in prior research, the trialability process was found to be a necessary condition for translation of initial intent to adoption. Other implications of the findings are discussed.

Strategies for successfully deploying e-markets: lessons from the China context

Several e-marketplaces, operating from the US, Hong Kong (HK) and China cater exclusively to China related trade. Amidst conflicting reports on Chinas B2B growth forecasts and uncertain survival prospects of e-markets, strategies for successful deployment become important. In this study we analyse the characteristics and deployment strategy of 4 e-markets that cater to China trade. Based on our analysis of these e-markets and review of extant research and frameworks that address the issues of e-market participation and deployment, we conclude that existing IS frameworks that help managers effectively deploy e-markets must be revised and augmented. A new framework for successful deployment of e-markets is developed. We conclude with a summary of our research and directions for further research.

E-Government — Are Federated Initiatives Better? A Case Study of Kunshan City in the Peoples Republic of China

Abstract Governments across the globe have embarked on e-government projects with the aim of providing online citizen, business and intra-government information and services more efficiently and effectively. However, the political stance of a country, as well as the maturity in terms of education, infrastructure etc. that may vary across regions of a country may thwart overall e- government development as per a national charter. In such cases, a federated initiative may be better. This teaching case explores the independent e-government initiative of Kunshan, PRC and serves as a basis for determining whether and when a federated e-government initiative may be better than a centralized approach.