Rana Özen Kutanis

Role conflict, role ambiguity, and burnout in nurses and physicians at a university hospital in Turkey.

In many countries currently, health-care professionals experience burnout in their professional life. This study explored the relationship between burnout, and role conflict and role ambiguity in nurses and physicians at a university hospital in Turkey. The data were collected by questionnaires that included sociodemographic variables, Maslachs Burnout Inventory (MBI), and Rizzos Role Conflict and Role Ambiguity Scales. Two hundred and fifty one health-care professionals (170 physicians and 81 nurses) responded to the survey. There was a strong positive correlation between the MBI and Rizzos Role Conflict and Role Ambiguity Scales. The nurses showed significantly higher levels of role conflict, role ambiguity, and burnout compared to the physicians. A multiple regression analysis showed that role conflict and role ambiguity might help to explain the higher level of burnout experienced by the nurses compared to the physicians. Future research is needed to develop preventive measures for the burnout of health-care professionals.

Transforming hotels into learning organisations: a new strategy for going global

Abstract Organisational learning and the learning organisation are concepts that have attracted a considerable amount of attention over the last two decades. This paper provides an analysis and evaluation of the main perspectives on organisational learning, particularly in relation to hotels as service sector organisations. The issues involved are an evaluation of the transformation process of a hospitality organisation and the key success factors to becoming a learning organisation in order to develop and maintain a competitive advantage within the global challenge. It identifies the issues which appear to be of prime importance when introducing organisational learning into hotels. The focus of this paper will be on the key points of the Turkish tourism sectors strengths and weaknesses in the adventure of becoming a learning organisation. Following of a literature review within which different characteristics of the service sector will be summarised learning organisation issues pertaining to Turkey will be discussed. This paper aims to discover future opportunities for the sustainable development of Turkish Tourism. However, this paper also maintains that, although organisational learning may be an important factor in building an organisations competitiveness, by itself, it cannot guarantee success in todays fiercely competitive markets.

An examination of the suitability of a UK PFI model within the Czech Republic, the Republic of Ireland, Palestine (Gaza‐West Bank), Portugal and Turkey

Purpose – The objective of this research is to identify the cross‐cultural similarities and differences of the implementation of the UK PFI procurement process in different contexts.Design/methodology/approach – The research methodology adopted was the SLEEPT approach. The identified features are examined from source material of various projects within the stated nations. A Delphic approach of confirmation by national collaborators from each country is utilised. Confirming and disaffirming features are examined utilising exogenous cultural drivers.Findings – The conclusion of this research identifies cross‐cultural features of six different cultures presented as a “cultural compass” which will inform the development of future private finance initiative (PFI)/public private partnership (PPP) projects. The impact of this research will have implications for the appreciation of cultural similarities and differences of national “construction cultures” for effective project delivery of future PFI/PPP projects.O...

DÖNÜŞTÜRÜCÜ LİDERLİKTE HANGİSİ DAHA ETKİLİ: ERİLLİK Mİ, DİŞİLLİK Mİ?

Bu arastirmanin amaci cinsiyet rolunun donusturucu liderlik ozelliklerine olan etkisini ortaya koymaktir. Calismada cinsiyet rolu ve donusturucu liderlik ozelligi arasindaki iliski ve etki duzeyi incelenmistir. Veriler Marmara Bolgesinde Devlet Universiteleri bunyesinde faaliyet gosteren Tip Fakultesi son sinif ogrencilerinden secilen orneklem vasitasiyla elde edilmistir. Bu kapsamda toplam 153 adet gecerli anket formu elde edilmistir. Arastirmada donusturucu liderlik ozelliklerini olcmek icin Podsakoff’un (1990) gelistirdigi ve ulkemizde Iscan (2002) tarafindan Turkceye uyarlanan, Donusturucu Liderlik Olcegi ile Cinsiyet rollerini olcmek icin BEM Cinsiyet Rolu Envanteri kullanilmistir. Bu dogrultuda veriler IBM SPSS 20 programi vasitasiyla Ortalama, Standart Sapma, Frekans, Pearson Korelasyon ve Coklu Regresyon Analizleri kullanilarak degerlendirilmistir. Arastirma sonuclarina gore, cinsiyet rolleri ogrencilerin donusturucu liderlik ozelliklerini etkilemektedir. Disil ozelliklerin donusturucu liderlik uzerindeki etkisinin (s=0,308), eril ozelliklerden (s=0,266) daha buyuk oldugu tespit edilmistir. Disil ozellikleri yuksek olan tip ogrencilerinde bireysel ilgi gosterme boyutu daha yuksek iken; eril ozellikleri yuksek olan tip ogrencilerinde vizyon saglama-uygun rol model olma boyutu daha yuksektir.

ÖRGÜT KÜLTÜRÜ ÇALIŞMALARININ YÖNTEM VE KAPSAM BAKIMINDAN İNCELENMESİ: LİSANSÜSTÜ TEZLER ÜZERİNDEN BİR İNCELEME

Bir bilim daliyla ilgili, belirli araliklarla yapilacak durum tespiti yararli olabilmektedir. Bu gerekce ile bu arastirmada orgut kulturu alaninda yapilmis olan lisansustu tezler konu ve yontem bakimindan incelenerek, alanda yapilan calismalarin mevcut durumunun tespit edilmesi amaclanmistir. Arastirma amacina yonelik olarak, erisimine yazar tarafindan izin verilen 146 adet yuksek lisans tezi ve 37 adet doktora tezi olmak uzere toplam 183 adet lisansustu tez, daha onceden belirlenen bazi boyutlar uzerinden incelenmistir. Tezlerin, belirlenen boyutlarin esas alindigi detayli incelemesi sonucunda; tipoloji gelistirme, olcek gelistirme, boyut gelistirme, orgut kulturu calismalarinin elestirisi gibi hususlara hemen hemen hicbir tezde yer verilmedigi, yontem olarak ise cok buyuk oranda nicel yontemlere basvuruldugu, nitel ve karma yontemlerden ise cok az sayida tezde yararlanildigi tespit edilmistir. Nicel yontemler kullanilarak yurutulen tezlerde ise cok buyuk oranda uluslararasi alanda kullanilan olceklerin tercih edildigi ve gecerlik ve guvenilirlik analizlerinin bazi calismalarda ihmal edildigi belirlenmistir. Incelenen tezler isiginda elde edilen bulgular, alanin sorunlarinin buyuk oranda suregeldigini ortaya koymaktadir. Arastirmanin sonunda ise orgut kulturu alaninda calisan arastirmacilara, bundan sonra yapilacak calismalar icin onerilerde bulunulmustur.