Rebecca Angeles

Rfid Technologies: Supply-Chain Applications and Implementation Issues

This publication contains reprint articles for which IEEE does not hold copyright. Full text is not available on IEEE Xplore for these articles.

Business-to-business e-procurement: success factors and challenges to implementation

Purpose – The paper seeks to pursue the understanding of current business‐to‐business e‐procurement practices by describing the success factors and challenges to its implementation in the corporate setting.Design/methodology/approach – Members of the Institute for Supply Management and the Council of Logistics Management were asked to respond to a survey questionnaire. Factor analysis was used to analyze data from valid responses received from 185 firms.Findings – Factor analysis resulted in three e‐procurement success factors (SF):supplier and contract management; end‐user behavior and e‐procurement business processes; and information and e‐procurement infrastructure. Three challenge‐to‐implementation factors (CIF) also emerged: lack of system integration and standardization issues; immaturity of e‐procurement‐based market services and end‐user resistance; and maverick buying and difficulty in integrating e‐commerce with other systems.Research limitations/implications – A representative sampling design s...

Anticipated IT infrastructure and supply chain integration capabilities for RFID and their associated deployment outcomes

This study looks at the perceived ability of components of IT infrastructure integration and supply chain process integration to predict specific radio frequency identification (RFID) system deployment outcomes-exploration, exploitation, operational efficiency, and market knowledge creation. Data for this pilot research study was collected using a survey questionnaire administered online to members of the Council of Supply Chain Management Professionals (CSCMP). It was hypothesized that data consistency and cross-functional application integration, both elements constituting IT infrastructure integration, and information flow integration, physical flow integration, and financial flow integration, all elements constituting supply chain process integration would be positively associated with and predict the four RFID system outcomes. Multiple regression results show partial support for all four proposed hypotheses. Cross-functional application integration and financial flow integration predicted exploration, while data consistency and physical flow integration predicted exploitation. Data consistency and cross-functional application integration, on the other hand, predicted both operational efficiency and market knowledge creation. Supply chain managers planning to deploy RFID systems are alerted to the criticality of these IT infrastructure issues as they brace for a likely widespread implementation of RFID in supply chains they participate in.

An empirical study of the anticipated consumer response to RFID product item tagging

Purpose – This empirical study of consumer/shopper response to radio frequency identification (RFID) product item tagging anticipates what is likely to take place in the retail marketplace. Using the theories of procedural justice/fairness, expected utility, and prior literature on personal privacy the purpose of this study is to use the survey method to measure consumer willingness to purchase RFID‐tagged product items within the Canadian context. Procedural justice/fairness is operationalized using the implementation of the Personal Information Protection and Electronic Documents Act (PIPEDA) enacted in Canada on January 1, 2004.Design/methodology/approach – This study used the survey questionnaire method after the sample participants (N=381) were exposed to an experimental treatment. Students and faculty members of the Faculty of Business Administration, University of New Brunswick Fredericton, Canada participated in this study.Findings – Consumers responded positively to the procedural justice concept...

Business-to-business e-procurement corporate initiative: a descriptive empirical study

An exploratory and empirical study was undertaken to discover the initial e-procurement experiences of firms. Applying the survey method and taking a participant sample from the membership of the Institute for Supply Management and Council for Supply Management Professionals (formerly Council of Logistics Management), this study presents hard data on the perceived and expected benefits from e-procurement, the types of goods and services purchased, the electronic solutions and environments used for purchasing, actual cost savings gained, business practices that encourage successful procurement, and obstacles to systems implementation.

Perceptions of the importance of absorptive capacity attributes as they relate to Radio Frequency Identification implementation by firms anticipating Radio Frequency Identification use

This study examines the perceptions of firms intending to use Radio Frequency Identification in their supply chains of the importance of absorptive capacity attributes in pursuing operational efficiency or market knowledge creation. Competitive pressures motivate firms to learn expeditiously from their trading partners in order to meet escalating customer demands. Data from a convenience sample of 140 firms whose executives are members of the Council of Supply Chain Management Professionals was analysed. The study sought to test the proposition that absorptive capacity attributes will significantly predict both operational efficiency and market knowledge creation. Using multiple regression, the results actually support the proposition.

Moderated Regression: Effects of IT Infrastructure Integration and Supply Chain Process Integration on the Relationships between RFID Adoption Attributes and System Deployment Outcomes

This empirical study investigates the ability of information technology (IT) infrastructure integration and supply chain process integration to moderate the relationships between the importance of the perceived seven adoption attributes and system deployment outcomes, operational efficiency and market knowledge creation in radio frequency identification (RFID)-enabled supply chains. The moderated regression procedure suggested by Aguinis was applied and indicated that three adoption attributes, relative advantage, results, and image turned out to be the most important attributes in these RFID systems.

RFID critical success factors and system deployment outcomes as mitigated by IT infrastructure integration and supply chain process integration

This study investigates how information technology (IT) infrastructure integration and supply chain process integration moderate the relationships between RFID critical success factors, and operational efficiency and market knowledge creation. Using the online survey method, members of the Council of Supply Chain Management Professionals (CSCMP) were contacted and invited to participate in the study. A total of 126 firms responded to the study. The moderated regression method was used to analyse the survey data. All four proposed hypotheses were partially supported in this study. Between the two moderator variables, however, IT infrastructure integration tempered a greater degree of the variance between selected RFID critical success factors (i.e., identify an RFID champion, find the right technology partners, find willing trading partners, integrate RFID with other business applications, find data hosting and outsourcing ASP, conduct ROI analysis, share RFID costs with trading partners) and the dependent variables, operational efficiency and market knowledge creation.

Moderated Multiple Regression of Absorptive Capacity Attributes and Deployment Outcomes: The Importance of RFID IT Infrastructure Integration and Supply Chain Process Integration

In this study, the author examines organizations’ perceptions of the importance of absorptive capacity attributes in the deployment of radio frequency identification (RFID) in a supply chain and their relationships with operational efficiency and market knowledge creation as moderated by information technology infrastructure integration and supply chain process integration. Data was collected using a survey questionnaire administered online to members of the Council of Supply Chain Management Professionals (CSCMP). Four proposed hypotheses were partially supported in this study. Both variables, IT infrastructure integration and supply chain process integration, moderate the relationships between three predictor variables, business process modularity, standard electronic business interfaces, and breadth of information exchange and the two dependent variables examined in this study, operational efficiency and market knowledge creation to a considerable extent. This study has clear implications for how decision makers affecting their firm’s supply chains should make a business case for robust IT elements that support both IT infrastructure integration and supply chain process integration.

Effects of Reciprocal Investments and Relational Interaction in Deploying RFID Supply Chain Systems

In this paper, the author looks at the perceived ability of information technology IT infrastructure integration and supply chain process integration. In order to moderate the relationship between business process specificity and domain knowledge specificity, the study focuses on two dependent variables; reciprocal investments and relational interaction using the moderated regression procedure. Results show that IT infrastructure integration moderates the relationship between business process specificity and relational interaction, as well as domain knowledge specificity and relational interaction.