Rebecca Milne

The cognitive interview: A meta-analysis

Abstract A meta-analysis was performed on the effects of the cognitive interview on correct and incorrect recall. The database comprised 42 studies with 55 individual comparisons involving nearly 2500 interviewees. A strong overall effect size was found for the increase of correctly recalled details with the cognitive interview compared to a control interview (d = 0.87). The overall effect size for the increase in incorrect details, although considerably smaller, was also significant toward the cognitive interview (d = 0.28). However, the accuracy rates (proportion of correct details relative to the total amount of details reported) were almost identical in both types of interview (85% for the cognitive interview and 82% for standard interviews, respectively). Taking methodological factors into consideration it was found that effect sizes for correct details were larger if staged events were used as the to-be-remembered episode (as compared to video films) and if the interviewees actively participated in ...

Police Officers' Perceptions of Eyewitness Performance in Forensic Investigations

Few contemporary data support the assertion that eyewitnesses are important in police investigations. In the present study, 159 UK police officers were surveyed regarding their perceptions of eyewitnesses and eyewitness performance. The respondents indicated that eyewitnesses usually provide the central leads in criminal investigations; however, the police officers also believed that eyewitnesses rarely provide sufficient information, especially descriptive details as opposed to action details. Nevertheless, the officers believed that eyewitnesses are rarely incorrect. A sizable minority reported that witnesses rarely come forward to the police and that those who do are often reluctant to testify in court. Many officers indicated that they do not have enough time to conduct good eyewitness interviews.

The cognitive interview: A survey of its forensic effectiveness

Abstract The cognitive interview has been shown to have the potential to enhance witness recall. Consequently, it has been adopted by all police forces in England and Wales. The present paper surveyed 96 police officers trained in the cognitive interview and 65 untrained police officers, using a questionnaire. Officers rated how frequently they used and how useful they found components of the cognitive interview. Trained officers were significantly more likely to use instructions to mentally reinstate context, use different orders, change perspectives and imagery. Amongst trained officers there was a consensus that some components of the cognitive interview were used more frequently and were believed to be more useful than others. Rated as most useful and most frequently used were establish rapport, report everything, encourage concentration, witness compatible questioning, and mental reinstatement of context. Rated as less useful and less frequently used were recall in different orders, imagery, change p...

The cognitive interview: Inexperienced police officers' perceptions of their witness/victim interviewing practices

Purpose. The primary objectives of the study reported here were twofold. First, to investigate less experienced frontline police officers’ perceptions of their witness interviewing practices with specific reference to their use of the ten cognitive interview components taught during initial PEACE (a mnemonic for the stages of the interview; Planning and preparation, Engage and explain, Account, Closure and Evaluation) interview training. Second, to investigate this group of officers’ practical experiences of interviewing witnesses. Method. A sample of 221 young, in-service, non-specialist police officers from five UK police forces completed a self-report questionnaire concerning their perceived witness interviewing practices. Respondents were surveyed about their use of the PEACE cognitive interview components, their practical experiences of interviewing witnesses and victims, and their views on investigative interviewing training. Results. There was a consensus among these officers that they perceived using some of the PEACE cognitive interview components more frequently and perceived some of them to be more effective than others. Conclusion. This study provides a unique insight into the perceived interviewing practices of some of the least experienced and the least trained investigative interviewers who conduct the majority of frontline witness interviews. These officers report feeling inadequately trained, under pressure and generally ill equipped to conduct a PEACE cognitive interview.

Using the cognitive interview with adults with mild learning disabilities

Abstract Forty-seven adults with mild learning disabilities (mild intellectual disabilities) attending day-centres and thirty-eight adults from the general population viewed a videorecording of an accident. A day later the participants were interviewed using either a cognitive interview (CI) or a structured interview (SI, a control interview). Compared with their counterparts with learning disabilities, adults from the general population recalled more correct information and made fewer confabulations about persons and objects. Nevertheless, the type of interview had an impact. For both groups, the CI was more effective than the SI in enhancing recall although, for the ‘learning disabilities’ group, the CI also produced a disproportionate increase in the reporting of person confabulations. All the same, the accuracy ratios were similar across interview types (80% for the CI and 82% for the SI). It is suggested that the CI could be helpful in assisting people with learning disabilities to provide informatio...

Does the cognitive interview help children to resist the effects of suggestive questioning

Purpose. The first set of aims of the present study concerned event recall and examined; (1) whether the cognitive interview (CI) would enhance event recall when used with children, (2) which category(ies) of event recall might be affected, and (3) where in the interview any CI effect emanates from. The second set of aims concerned suggestibility issues and set out to determine whether (1) the CI increased the resistance of children to suggestive questions, and (2) whether scripts had a role in susceptibility to suggestion. Methods. Eighty-four 8-10-year-old children were shown a video recording of a magic show. A day later they were interviewed individually using either the CI or a structured interview. A pre-set list of suggestive questions was also given to the children either before or after being interviewed. Results. Those children interviewed using the CI recalled significantly more correct details pertaining to persons and actions, with no increase in the reporting of erroneous information. These effects were found to emanate from the questioning phase of the CI. In addition, those children interviewed with the CI were more resistant to subsequently asked suggestive questions, especially misleading script-consistent questions. Conclusions. The CI has been found to be a reliable interviewing technique which not only enhances recall but helps to inoculate children against the effects of misleading questions.

Interviewing Cooperative Witnesses

Police interviews of witnesses are critical for solving crimes, yet police are poorly trained and often make mistakes when interviewing witnesses who are cooperative. To overcome this limitation, researchers have developed the cognitive interview (CI), which incorporates principles of cognitive and social psychology in a face-to-face interview format. Laboratory and field research show that the CI elicits considerably more information than conventional interviews in criminal and noncriminal investigations. We explore the real-world applications of the CI.

Keeping the PEACE? A study of investigative interviewing practices in the public sector

Purpose. This study examined the interviewing ability of benefit fraud investigators, specifically examining the effects of training in the PEACE model. This model, preferred by the British police, is a mnemonic for the interview process: planning and preparation, engage and explanation, account, closure, and evaluation. Methods. An analysis was undertaken of 99 audiotapes of real-life interviews with benefit fraud suspects, comparing performance levels between trained and untrained investigators, using an assessment scale consisting of 56 behavioural and procedural elements adapted from Clarke and Milne (2001). Results. Some improvements were found in performance amongst the trained investigators notably with good practices being seen in the effective use of ‘open’ questions which facilitated increased information from suspects, in addition to a comprehensive fulfilment of the necessary legal requirements. Additionally, only rare occurrences were found of any unethical practices. However, the study also found little evidence of planning which was thought to affect interview content particularly in relation to their structure and flexibility. Concerns were also found with (i) shortfalls in rapport building, (ii) insufficient coverage of the points that required proving, (iii) failures to completely explore the suspects motive and (iv) the lack of summarizing during the interview. Conclusions. The research found some performance improvement after interview training but this was insufficient to suggest a general trend towards increased professionalism. A need for further training was identified, both in the PEACE model and in other appropriate interviewing skills.

The Cognitive Interview: novice police officers' witness/victim interviewing practices

Abstract The objective of this study was to investigate novice police officers’ witness interview practices immediately post investigative interview training (known as PEACE) with reference to the eight Cognitive Interview (CI) components taught. Forty-eight UK police officers took part as interviewers. Forty-eight undergraduates participated as mock witness; they viewed a non-violent crime video and 2 days later were individually interviewed by a police officer. Interviews were recorded and rated for officers’ application of the CI procedure. Despite having recently completed the only training available to them no officer applied or attempted to apply the CI procedure in its entirety. However, some of the individual CI components were applied more frequently than others. This study provides a unique insight into the interviewing practices of some of the least researched, least experienced, and least trained investigative interviewers who, nonetheless, conduct witness interviews on a daily basis. The emergent picture suggests that either the CI procedure currently taught to novice police officers is too complex at so early a stage in their police career and/or that the current training may be insufficient to equip them with the skills necessary to effectively apply the procedure.

Modifying the cognitive interview: countenancing forensic application by enhancing practicability

The UK investigative interview model advocates police officers use the cognitive interview (CI). However, research has indicated that many officers perceive the CI as too cumbersome, complex, and time consuming for some types of crime. With this in mind we investigate the efficacy of two CI procedures, which have been substantially modified to enhance forensic practicability and retain the empirically demonstrated CI superiority effect. Employing the mock witness paradigm, both are compared to the procedure currently taught to UK police officers. Participants memorial performance revealed no differences across interview conditions for the amount of correct and incorrect recall. However, those interviewed using the modified procedures confabulated less and were more accurate. Considering type of information recalled (person, action, object, and surrounding), no differences were found across conditions for correct or confabulated type recall. However, the two modified CIs elicited fewer incorrect person and object information items. Further, they were shorter in duration than the current procedure. Hence, for frontline less serious crime, or in time critical situations, the modified procedures may be viable alternatives. These findings and their implications are discussed.