Retha Snyman

Coping With Continuous Change in the Business Environment

Part 1 A perspective of knowledge and knowledge management concepts: Introduction Knowledge perspectives and concepts Knowledge management perspectives and concepts Intellectual capital Organisational learning and learning organisations Knowledge management and Communities of Practice Knowledge management best practices Part one summary and conclusions. Part 2 The technical perspective of knowledge management: Introduction The Knowledge management technology Knowledge management technology framework infrastructure Knowledge creation and sensing Knowledge sharing and transfer Advanced search, indexing and retrieval Knowledge management technology framework applications Knowledge portals Knowledge discovery Summary and conclusions.