Ron Vetter

Mobile commerce: framework, applications and networking support

Advances in e-commerce have resulted in significant progress towards strategies, requirements, and development of e-commerce applications. However, nearly all e-commerce applications envisioned and developed so far assume fixed or stationary users with wired infrastructure. We envision many new e-commerce applications that will be possible and significantly benefit from emerging wireless and mobile networks. To allow designers, developers, and researchers to strategize and create mobile commerce applications, we propose a four-level integrated framework for mobile commerce. Since there are potentially an unlimited number of mobile commerce applications, we attempt to identify several important classes of applications such as mobile financial applications, mobile inventory management, proactive service management, product location and search, and wireless re-engineering. We discuss how to successfully define, architect, and implement the necessary hardware/software infrastructure in support of mobile commerce. Also, to make mobile commerce applications a reality, we address networking requirements, discuss support from wireless carriers, and present some open research problems.

Emerging mobile and wireless networks

W ith the increasing use of small portable computers, wireless networks, and satellites, a trend to support computing on the move has emerged—this trend is known as mobile computing or nomadic computing [3]. Also referred to as anytime/anywhere computing, mobile computing has several interesting and important applications for business (such as instant claim processing and e-commerce), telecommunications and personal communications, national defense (tracking troop movements), emergency and disaster management, real-time control systems, remote operation of appliances, and in accessing the Internet. Since a user may not maintain a fixed position in such environments, the mobile and wireless networking support allowing mobile users to communicate with other users (fixed or mobile) becomes crucial. A possible scenario may involve several different networks that can support or can be modified to support mobile users. When dealing with different wireless networks, a universal mobile device should be able to select the network (LAN, the Internet, PCS, or satellite) that best meets user requirements. Wireless and mobile networks have provided the flexibility required for an increasingly mobile workforce. As shown in Figure 1(a), the worldwide number of cellular, GSM, and PCS subscribers increased from 140 million in 1996 to over 300 million in 1999 and is expected to grow to 650 million by 2001 (see www.gsmdata.com). In the U.S., capital investment increased from

Mobile commerce: a new frontier

6.3 billion in 1990 to

A framework for the emerging mobile commerce applications

66.8 billion in 1999 and service revenues were up from

ATM concepts, architectures, and protocols

4.5 billion to

SMS: The Short Message Service

38.7 billion in 1999 (see www.wow-com.com) as shown in Figure 1(b). During the same period, the average local monthly bill diminished from

Distributed computing with high-speed optical networks

80 to

Mosaic and the World Wide Web

39 as shown in Figure 1(c), indicating the technological maturity and the tremendous competition among service providers. Many general remarks can be made about wireless systems. First, the channel capacity typically available in wireless systems is much lower than what is Upkar Varshney and Ron Vetter

Network supercomputing

Electronic commerce continues to see phenomenal growth, but so far most e-commerce development involves wired infrastructures. The authors believe emerging wireless and mobile networks will provide new avenues for growth, creating new opportunities in mobile commerce. According to the GartnerGroup, a market research firm, by 2004 at least 40 percent of consumer-to-business e-commerce will come from smart phones using the wireless application protocol (WAP). Based on a study by the Wireless Data and Computing Service, a division of Strategy Analytics, the annual mobile commerce market may rise to

Project Numina: enhancing student learning with handheld computers

200 billion by 2004. The authors provide a mobile commerce framework to illustrate potential applications such as mobile inventory management, product location and search, proactive service management, and mobile entertainment. They also describe the wireless user and networking infrastructure, emerging W3C standards, and the open and global WAP specification.