Russell Torres

The Impact of Content Type and Availability on eBook Reader Adoption

eBooks and eBook readers represent a major technology discontinuity for those involved in the creation, publication, distribution, and consumption of written material ranging from books to magazines. Emerging from this disruption is an important new market, ultimately driven by the individual adoption of mobile eBook readers. This paper views mobile eBook readers as content delivery platforms and argues that both content type and availability, concepts underrepresented in the adoption literature, are important in the cognitive processes that regulate adoption behavior. To that end, a conceptual model based on the technology acceptance model (TAM), motivation theory, and constructs representing utilitarian and hedonic content availability is developed. The model is empirically tested using a survey of university students and analyzed using Partial Least Squares. The study finds that content is an important factor in eBook reader adoption and that traditional books are still preferred over eBooks by a three to one margin.

The effect of business process configurations on user motivation

Purpose – The purpose of this paper is to understand how business process configurations influence motivation among process participants. Design/methodology/approach – An experiment was conducted in which business process rules complexity, work backlog, and case distribution method were manipulated. Participant motivation and its antecedents were measured using a survey. Findings – The study finds that business process configurations influence the motivation of process participants through their effect on perceived competence. Increasing business process rules complexity reduces competence. The effect of case distribution method on competence depends on backlog. Sequential distribution undermines competence in the presence of backlog, and enhances competence when backlog is absent. However, batch distribution results in higher competence in the presence of backlog than in its absence. Research limitations/implications – The study confirms the applicability of self-determination theory for analyzing the ef...

Enabling firm performance through business intelligence and analytics: A dynamic capabilities perspective

Abstract This study draws on the sense-seize-transform view of dynamic capabilities as the theoretical lens for examining the role of BI&A in organizations. It views BI&A as the sensing and seizing components of dynamic capabilities that contribute to firm performance by enabling business process change. Findings confirm a positive relationship between BI&A and performance, mediated by business process change capabilities. This study answers the call for a theoretically grounded examination of the relationship between BI&A and firm performance by highlighting the significance of the BI&A seizing capabilities, and the importance of business process change in translating BI&A output into improved performance.

Limitations to the rapid adoption of M-payment services: Understanding the impact of privacy risk on M-Payment services

M-payment services offer many advantages over traditional payment services and analysts have predicted their explosive growth for years. However, despite touted advantages, adoption has been slow. Recent announcements of m-payment services by high-profile providers such as Apple, Google, and PayPal, along with increased vendor support, may spark renewed interest. However, it is unclear whether this will be enough to trigger the long anticipated large-scale adoption. We present a study based on diffusion of innovation theory to investigate the impact of factors influencing m-payment service adoption. In addition, we explore the impact of perceived ubiquity, security, and privacy risk. A sample of 270 survey responses were collected using crowdsourcing and analyzed using SmartPLS. Results of the study indicated that ease of use, relative advantage, visibility and perceived security positively influence the individuals intention to use m-payment services. In addition, ubiquity and trialability positively influence the individuals perception of security while concerns over privacy risks negatively influences perceptions of security. We also discovered that over 46% of those responding to the survey identify as being current users of m-payment services which may suggest a renewed interest on the part of the consumer. Ease of use, relative advantage, visibility and perceived security impact usage.Ubiquity and trialability positively impacts perceived security.Perceived privacy risk negatively impacts perceived security.Study utilized crowdsourcing using Mechanical Turk.46.3% of respondents identified themselves as current users of m-payment services.

A Survey of Core Research in Information Systems

The Information Systems (IS) discipline was founded on the intersection of computer science and organizational sciences, and produced a rich body of research on topics ranging from database design and the strategic role of IT to website design and online consumer behavior. In this book, the authors provide an introduction to the discipline, its development, and the structure of IS research, at a level that is appropriate for emerging and current IS scholars. Guided by a bibliometric study of all research articles published in eight premier IS research journals over a 20-year period, the authors identify and present the top 51 IS research topics. For each topic, they provide a brief overview, time trends, and references to related influential research works. The topics are organized into an IS research framework that includes research on the IT artifact and IS development, IT and organizations, IT and individuals, IT and markets, and IT for teamwork and collaboration.

The Structure of IS Research and IS Discipline Development

Following the results of the bibliometric study presented in the Appendix, we define the structure of IS research in terms of five research areas and 51 research topics. The identified research areas closely mirror those in the Sidorova et al. (2008) study. The research areas include IT artifact and IS development, IT and organizations, IT and individuals, IT and markets, and IT for teamwork and collaboration. Our ability to replicate the results of the earlier study with an expanded basket of journals and an updated time frame suggests that these areas represent a robust intellectual core of the IS discipline.

Mobile Proximity Usage Behaviors Based on User Characteristics

ABSTRACT Mobile adoption and use research are a relatively mature Information Systems (IS) research area; however, few studies have taken a user-centered approach to examining this phenomenon. This research focuses on the user characteristics of self-efficacy and time urgency, a construct adopted from psychology, and relates them to traditional adoption and use theories. Further, this research substitutes mobile proximity as a usage construct to explicitly recognize the features of the mobile device that make it unique, thereby enriching the use literature. The proposed model explains 24% of the variance in mobile proximity and highlights four significant hypotheses. Our findings indicate that the newly applied time urgency and mobile proximity constructs are applicable in adoption and use studies and should be further explored in IS literature. Implications for research and practice are outlined, including the relative ease of access to mobile devices and the importance of personality traits as related to adoption.

IT and Markets

The Internet is the enabler of transactions between companies and individuals. Related research is generally focused on two broad research questions: (1) how does IT influence the markets (the macro level), and (2) how can trade be best conducted in the IT-enabled environment (the micro level). At the macro level, research includes such topics as on-line auctions and economics of IT and e-commerce. Much of this research is also related to the organizational use and consequences of IT. At the micro level, research examines marketing and customer relationship management issues in the context of e-commerce. The related topics include online consumer behavior, issues in e-commerce and customer service. These topics cover marketing issues, as well as issues related to the individual use of IT.

IT and Individuals

Research of the individual use of IT and the effects of IT on individual behavior and outcomes constitutes the most voluminous IS research area. This area can be broadly subdivided into research on factors in individual adoption and use, and research on personal computing environments. Identification of critical success factors related to the individual use and adoption of IT has been among the prominent research topics. Notably, much of the critical success factors (CSF) research is also concerned with organizational issues; however, because the individual focus is dominant, the CSF topic is reviewed in this chapter. Related to CSF is research on individual IS acceptance and use, research on learning and training, as well as research on privacy issues and trust. Individual level IS research is particularly concerned with three computing environments: end user computing, web-based systems and mobile computing. Finally, individual level IS research includes the topic of IT effect on jobs and that of IT careers.

IT and Organizations

Organizational use of IT and the effect of IT on organizational practices and outcomes are widely researched in the IS community. One stream of organizational IS research deals with organizational consequences of IT, such as the effect of IT investments on firm value, and the role of IT capabilities in gaining competitive advantage. The second stream deals with organizational IT use and management topics such as organizational adoption of IT, IS planning and strategic alignment, control and IT architecture, outsourcing and labor sourcing, the use of open source software, and IS security and risk management.