S. De Haes

IT Governance Structures, Processes and Relational Mechanisms: Achieving IT/Business Alignment in a Major Belgian Financial Group

IT governance is one of these concepts that suddenly emerged and became an important issue in the information technology area. Some organisations have started with the implementation of IT governance in order to achieve the fusion between business and IT. This paper describes how an organisation can implement IT governance, using a mixture of processes, structures and relational mechanisms, and analyses the IT governance implementation at KBC, a major Belgian financial group.

Information Technology Governance Best Practices in Belgian Organisations

IT governance is one of these concepts that suddenly emerged and became an important issue in the information technology area. Some organisations started with the implementation of IT governance in order to achieve the fusion between business and IT. This paper interprets some important existing theories, models and practices in the IT governance domain and derives research questions and research propositions from it. They are the basis for pilot case research in Belgian organisations. Conclusions from these pilot cases are presented in this paper together with implications for further research.

Prioritising and Linking Business and IT Goals in the Financial Sector

IT governance and strategic alignment are issues that are high on the agenda in many organisations. To address those challenges, it is important that an organisation has a good view on its business goals and how IT goals and IT processes support the achievement of those goals. This research is aimed at providing guidance in building up such a cascade of business goals, IT goals and IT processes. This research builds on the list of business goals and IT goals, provided in COBIT4.0, and further validates and elaborates this material leveraging the Delphi research method