Sally Bryant

Implementing OCLC's WMS (Web-Scale Management Services) Circulation at Pepperdine University

This article describes the reasons why Pepperdine University Libraries decided to move to the next-generation technology of WMS as our library system. WMS is an integrated library system hosted by OCLC that is “in the Cloud.” Pepperdine was one of the first libraries to go live with WMS, and in the article we focus on implementation process, circulation, course reserves, and holds. Although WMS is not a perfect system, we believe that libraries are poised to benefit from the next generation of library systems, such as WMS.

Streamlined request services: the integration of ILS, ILL and Consortia borrowing systems

Purpose – This paper aims to study streamlined request services based on discrete systems’ integration in an academic library. The integration of discrete systems allows patrons to use the library’s online public access catalog to send requests and have the requests automatically transferred to the local integrated library system (ILS), the consortia borrowing system, and an interlibrary loan system. The integration of discrete systems also allows adding the consortia service without adding any library staff. Design/methodology/approach – The authors introduce library holdings behind the search interface, the discrete library systems and the authentication system. The paper illustrates how patron requests can be automatically transferred to discrete library systems. Findings – Resource sharing has become a hot topic in the library world where libraries are facing budget cuts, space limits and employee shortage challenges. Systems’ integration will help libraries to add new services without adding staff. P...

Consortial Borrowing Along EL Camino Real

ABSTRACT Camino, a patron-initiated borrowing system, operates within the SCELC consortium made up of private academic libraries in California. OCLCs WorldCat Navigator Request Engine is the backbone of this service, because it works with all ILS systems and integrates with discovery layers and interlibrary loan. Camino is administrated by a user group which sets policies and procedures and guides implementation for new members.

A Pop-up Service Point and Repurposed Study Spaces: Maintaining Market Share During a Renovation

ABSTRACT Payson Library, the largest library at Pepperdine, primarily serves undergraduate students. It underwent a renovation between spring 2016 and fall 2017. Payson Library was closed during this renovation, and a Library Hub was established as a temporary service point and library information and teaching center on campus. Maintaining market share led to rolling out new services such as RAPID-ILL, repurposing a graduate campus library for increased study spaces, and reliance on a strong library liaison program. Predictably, there was a sharp reduction in patron visits, but there was success in providing reference, instruction, and access to the collections.

From Discovery to Delivery: Successful Systems Integration

Demands for information resources are increasing while libraries are facing decreasing budgets and lessening staffing support. Interlibrary loan and consortial services can help libraries expand access to collections. Patron-initiated borrowing systems are a current trend in libraries, but seamlessly integrating them is challenging. This article analyzes problems in patron-initiated consortial resource sharing, introducing a new generation service which combines complex library systems and allows them to work together in real-time availability: the online public access catalog (OPAC), a consortial borrowing system, an interlibrary loan system, an integrated library system, and an authentication system. The service seamlessly integrated a new discovery tool, WorldCat Local, with local, consortial, and worldwide resource sharing systems. Patron requests are automatically transferred from system to system based on the items availability, maintaining rapid delivery.