Samuel Fosso Wamba

A contingency model for creating value from RFID supply chain network projects in logistics and manufacturing environments

In the growing literature on RFID and other network technologies, the importance of organizational transformation at the supply chain level has been recognized. However, the literature lacks conceptual model development and salient mechanisms for achieving the level of organizational transformation required for stakeholders to realize the full business benefits from RFID projects. Furthermore, the RFID adoption, use, and impact studies to date largely focus on a single firm setting and on the retail sector. Therefore, this study intends to fill this knowledge gap in the literature, and develops a contingency model for creating value from RFID supply chain projects in logistics and manufacturing environments. For our model development, we draw upon extant diverse literatures, particularly the framework for IT-enabled business transformation, and leadership and organizational learning. The framework postulates a positive relationship between the level of organizational transformation effected by the use of information technology (IT) and the level of business benefits realized from IT. The contingency model draws on the framework, and explicates five contingency factors influencing value creation from RFID supply chain projects: environmental upheaval; leadership; second-order organizational learning; resources commitment; and organizational transformation. Using the contingency model as a conceptual guide, we also perform an analysis of longitudinal real-world case data from a Canadian third-party logistics service firms seven-layer supply chain RFID projects. The case study analysis provides evidence for the imperative of the contingency factors identified in the model for creating value from the RFID projects. Furthermore, it also reveals the differential costs for the focal firm and the up-stream manufacturing as a key barrier to realizing the full RFID benefits at the supply chain level.

A literature review of RFID-enabled healthcare applications and issues

Abstract Despite the rising implementation of RFID technology-based healthcare services, few empirical studies have been conducted to assess the potential of this technology within the healthcare sector. The purpose of this study is to help initiate and direct such empirical research by both conducting a review of the extant literature and using the findings to provide a discussion of current trends and future directions in this domain. In this paper, we develop a conceptual framework that can be used to classify publications on RFID applications and issues in the healthcare industry. We then use this framework to systematically summarize relevant articles. We conclude by highlighting future research directions where the deployment of RFID technology is likely to transform the healthcare sector.

Big data analytics in E-commerce: a systematic review and agenda for future research

There has been an increasing emphasis on big data analytics (BDA) in e-commerce in recent years. However, it remains poorly-explored as a concept, which obstructs its theoretical and practical development. This position paper explores BDA in e-commerce by drawing on a systematic review of the literature. The paper presents an interpretive framework that explores the definitional aspects, distinctive characteristics, types, business value and challenges of BDA in the e-commerce landscape. The paper also triggers broader discussions regarding future research challenges and opportunities in theory and practice. Overall, the findings of the study synthesize diverse BDA concepts (e.g., definition of big data, types, nature, business value and relevant theories) that provide deeper insights along the cross-cutting analytics applications in e-commerce.

RFID-Enabled Healthcare Applications, Issues and Benefits: An Archival Analysis (1997---2011)

In this paper, a comprehensive review of articles published between 1997 and 2011 in the Journal of Medical Systems (JMS) on RFID technology is presented. A total of 22 papers are analyzed using a classification framework that has three dimensions: RFID-enabled healthcare applications, RFID-enabled healthcare issues, and RFID-enabled healthcare benefits. In addition, an invitation sent to all authors of the papers accepted for the special issue on RFID for the JMS allows them to position their various papers within the classification framework. Finally, a list of future research directions is presented.In this paper, a comprehensive review of articles published between 1997 and 2011 in the Journal of Medical Systems (JMS) on RFID technology is presented. A total of 22 papers are analyzed using a classification framework that has three dimensions: RFID-enabled healthcare applications, RFID-enabled healthcare issues, and RFID-enabled healthcare benefits. In addition, an invitation sent to all authors of the papers accepted for the special issue on RFID for the JMS allows them to position their various papers within the classification framework. Finally, a list of future research directions is presented.

Modelling quality dynamics, business value and firm performance in a big data analytics environment

Big data analytics have become an increasingly important component for firms across advanced economies. This paper examines the quality dynamics in big data environment that are linked with enhancing business value and firm performance (FPER). The study identifies that system quality (i.e. system reliability, accessibility, adaptability, integration, response time and privacy) and information quality (i.e. completeness, accuracy, format and currency) are key to enhance business value and FPER in a big data environment. The study also proposes that the relationship between quality and FPER is mediated by business value of big data. Drawing on the resource-based theory and the information systems success literature, this study extends knowledge in this domain by linking system quality, information quality, business value and FPER.

Vision, applications and future challenges of Internet of Things: A bibliometric study of the recent literature

Purpose – The emergent field of Internet of Things (IoT) has been evolving rapidly with a geometric growth in the number of academic publications in this field. The purpose of this paper is to review the literature of IoT in past 16 years using rigorous bibliometric and network analysis tools, offering at the same time future directions for the IoT research community and implications for managers and decision makers. Design/methodology/approach – The authors adopted the techniques of bibliometric and network analysis. The paper reviewed the articles published on IoT from 2000 to 2015. Findings – This study identifies top contributing authors; key research topics related to the field; the most influential works based on citations and PageRank; and established and emerging research clusters. Scholars are encouraged to further explore this topic. Research limitations/implications – This study focusses only on vision and applications of IoT. Scholars may explore various other aspects of this area of research....

Organizational and business impacts of RFID technology

Purpose – The purpose of this paper is to briefly discuss some aspects of radio frequency identification (RFID) technology, potential applications, and challenges including scientific methods that will help to study the impacts of RFID implementation on businesses.Design/methodology/approach – As an introductory paper, this paper conducts a brief literature review, provides personal reflection on RFID technology, and consolidates expert opinions.Findings – This paper identifies a set of research topics that seem relevant for a large‐scale implementation of RFID systems. It brings up the importance of business impacts as a result of new RFID systems introduced to organizations.Originality/value – The paper is original in the sense that it combines literature review, personal reflections, and expert opinions to draw a set of research topics that contribute to both acceptance and large‐scale implementation of RFID systems.

E-Government Challenge in Disaster Evacuation Response: The Role of RFID Technology in Building Safe and Secure Local Communities

While geographic information systems (GIS) can provide information on the static locations of critical infrastructure and evacuation routes, they do not provide the dynamically changing locations of things and people on the move. In contrast, radio frequency identification (RFID) wireless network technology can automatically identify and track the movement of assets (i.e., fire engines, ambulances, and rescue workers) and vulnerable citizens on the move (i.e., the elderly and the disabled), and hence providing local governments and communities with real-time information and enhanced decision-making capabilities, during chaotic disaster response operations (i.e., evacuation). Although the potential high impact and strategic value of integrating RFID into e-government development and governments comprehensive natural disaster management policy for improved preparedness, response, recovery, and mitigation, very little has been written in the e-government literature regarding the adoption, use, and impact of RFID in building safe and secure local communities for citizens and businesses. This position paper, which is based on a review of the literature and a field case study, intends to contribute to the definition of the e-government research priorities needed to build regional disaster preparedness, as an integral part of e-government development policy.

Twitter Adoption and Use by SMEs: An Empirical Study

Social media tools are used by firms to create and capture business value. In this study, we synthesize emerging literature on social commerce, social media, and the diffusion of innovation to identify the role that organizational, managerial and environmental characteristics of SMEs play in the adoption of Twitter. To test the model, we administered a survey to 453 SME mangers from the United States, the United Kingdom, Australia and India. The results of logistic hierarchical regression indicate that firm innovativeness, age and geographic location have a significant impact on Twitter adoption by SMEs. Implications for research and practice are discussed.

Business value of RFID‐enabled healthcare transformation projects

Purpose – This paper aims to assess the business value realised from radio frequency identification (RFID)‐enabled healthcare transformation projects as compared with other industries. The paper starts with a review of RFID technology in the healthcare industry and further extends to an in‐depth analysis of mini‐case studies collected from RFID Journal, a leading professional journal dedicated to RFID technology, in order to identify the major benefits of the implementation of RFID systems as well as its business value achieved. In addition, there is further analysis that is being carried out on other industries to have an overview of the benefits of RFID implementation.Design/methodology/approach – Key findings on RFID systems are being obtained from a thorough review of case studies collected from the RFID Journals database – which for this purpose, provided 20 cases from the healthcare industry and 49 cases from other industries – so as to assess the business value of RFID‐enabled healthcare transform...