Sanjeet Mann

OA in the Library Collection: The Challenges of Identifying and Maintaining Open Access Resources

While librarians, researchers, and the general public have embraced the concept of Open Access (OA), librarians still have a difficult time managing OA resources. To find out why, Bulock and Hosburgh surveyed librarians about their experiences managing OA resources and the strengths and weaknesses of management systems. At this session, they shared survey results, reflected on OA workflows at their own libraries, and updated audience members on relevant standards and initiatives. Survey respondents reported challenges related to hybrid OA, inaccurate metadata, and inconsistent communication along the serials supply chain. Recommended solutions included the creation of consistent, centralized article-level metadata and the development of OA collection development principles for libraries.

Core competencies for print serials librarians

Members of the NASIG Core Competencies Task Force presented their draft “Core Competencies for Print Serials Librarians,” then led a discussion of the document with NASIG conference attendees. The presentation included a brief history of the core competencies and a description of the methodology the Task Force used to conduct the research upon which the draft “Core Competencies for Print Serials Librarians” is based. Discussion with the audience centered on recommendations for improvements to the draft, including the organization of the document, additional coverage of topics such as budgeting, language competencies, the impact of print repositories, and preservation.

Why Can’t Students Get the Sources They Need? Results from a Real Electronic Resources Availability Study

Availability studies are used to estimate the proportion of items in a library collection that are available to users, and the proportion of items in a library collection that are unavailable to users as a result of system and/or human errors. Sanjeet Mann of the Armacost Library at the University of Redlands used a series of availability studies to more accurately understand and troubleshoot the e-resources access errors that keep undergraduate students at the university from obtaining the full text of electronic resources. In this presentation, Mann shared the details of his process, his results, and the implications of those results for improving local search systems as well as a conceptual model of e-resource availability errors based on the results of his research.

Electronic Resource Availability Studies: An Effective Way to Discover Access Errors

Abstract Objective – The availability study is a systems research method that has recently been used to test whether library users can access electronic resources. This study evaluates the availability study’s effectiveness as a troubleshooting tool by comparing the results of two availability studies conducted at the same library before and after fixing access problems identified by the initial study. Methods – The researcher developed a six-category conceptual model of the causes of electronic resource errors, modified Nisonger’s e-resource availability method to more closely approximate student information-seeking behaviour, and conducted an availability study at the University of Redlands Armacost Library to estimate how many resources suffered from errors. After conducting troubleshooting over a period of several months, he replicated the study and found increased overall availability and fewer incidences of most error categories. He used Z tests for the difference of two proportions to determine whether the changes were statistically significant. Results – The 62.5% availability rate in the first study increased after troubleshooting to 86.5% in the second study. Z tests showed that troubleshooting had produced statistically significant improvements in overall availability, in the number of items that could be downloaded from the library’s online collection or requested through interlibrary loan (ILL), and in three of six error categories (proxy, target database and ILL). Conclusion – Availability studies can contribute to successful troubleshooting initiatives by making librarians aware of technical problems that might otherwise go unreported. Problems uncovered by an availability study can be resolved through collaboration between librarians and systems vendors, though the present study did not demonstrate equally significant improvements across all types of errors. This study offers guidance to librarians seeking to focus troubleshooting efforts where they will have the greatest impact in improving access to full-text. It also advances the availability research method and is the first attempt to quantify its effectiveness as a troubleshooting tool.

Mobile Websites and Apps in Academic Libraries: Harmony on a Small Scale

Kathryn Johns-Masten of Penfield Library at the State University of New York–Oswego presented on her librarys experience implementing a mobile website using the iWebKit framework. Penfield librarians identified user needs, learned from other libraries’ sites, chose a framework compatible with desired devices that fit available resources, and evaluated their site through focus groups and analysis of usage statistics. Johns-Masten proposed best practices for libraries considering a mobile site and led a discussion of factors involved in choosing a framework and issues related to technical support of mobile websites.

Text Mining 101: What You Should Know

ABSTRACT Scholars increasingly use text and data mining (TDM) methods to discover trends and relationships within complex digital data sets. In order to support this development in scholarly communication, librarians and publishers need to be knowledgeable about TDM methods, build partnerships with TDM researchers, and address challenges related to licensing and access to large document sets. The presenters of this NASIG session shared their experiences of supporting TDM as a library subject liaison, acquisitions librarian, and publisher representatives. Audience members discussed issues involving TDM of data from multiple publishers, local hosting of data sets and TDM activity by undergraduate students.