Satu Anneli Miettinen

My dream world 2: constructing the service prototype with Namibian youth

The cultural project My Dream World 2 will carry out a workshop and a joint exhibition with Namibian youths. It aims to establish new participatory and empowering service design tools to be utilized by the target group. By using service design tools youths are able to identify, explore, manage and find solutions that support their career paths and coping in a difficult employment and educational situation. It also helps them to find ways to participate in the development of their own community and in the associated discourse through the means of art and design.

An Uncanny Night in a Nature Bubble: Designing Embodied Sleeping Experiences

This article is an uncanny journey to the Bubble. It provides an autoethnographic exploration of a novel form of tourism—glamping—and takes the reader into an adventure to a see-through plastic Bubble located in a nature park in France. Moreover, it unfolds a specific form of glamping, namely sleep-centric glamping, as part of a wider sleep tourism market in which experiences are sought for by way of sleeping in extraordinary places or spaces. By taking the sleeping body as its focus, the article explores how sleeping in an extraordinary place is bodily experienced. Furthermore, it sheds light to the ways the design of this particular tourist experience is a complex array, including both humans and nature, and which inevitably enables and constrains the connection between the human body and the nature’s body. The multidisciplinary approach inherent in the article allows the authors to unfold a meaningful but indeed challenging research topic: sleep.

The Theoretical Landscape of Service Design

This conference paper discusses the theoretical landscape of service design. It will illustrate how service design is situated in a discourse on design research and outline the theoretical background of this multidisciplinary approach from a constructive and generative research perspective. In this paper, the foundation for the conceptual service design framework is based on current debates in the field. Identification of the conceptual framework is based on an analysis of co-creating service design cases that were implemented at the Service Innovation Corner (SINCO) laboratory at the Faculty of Art and Design, University of Lapland. The conceptual framework presents five themes that are closely connected with service design: (1) design research, (2) value co-creation, (3) user experience, (4) learning, and (5) citizen engagement. Using the perspective of service design, this paper attempts to elucidate the effects of service design on development and innovation processes in private and public sectors.

Co-prototyping emotional value

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iDoc: a technology tool as a platform for exploring data

The aim of this work1 in progress presents a technology tool as a platform for exploring data from an art-based research project in geographically marginalised communities. The perspectives of the research participants on their identity processes and art making inspired the pursuit of a HCI-based (Human Computer Interaction-based) technological platform for the purpose of giving life to the collected data and art outcomes. Vital ethical considerations for the creation of such a platform and the roles communities and researchers will play in the process, are considered in this paper.

The Arctic Journey: Design Experiments in the North

Arctic journey was an experiential exhibition series that was realized as a part of HumanSee research project at the University of Lapland in 2016. The exhibition series seeked to experiment the multisensory ways of presenting personal experiences in the Arctic and to invite exhibition visitors into the co-creation of the installations. By exploring the exhibition formats, this article asks what is the role of co-design process in the construction of an arctic experience. Two of the exhibition cases included co-creation sessions, where the creation of the arctic experience was taken into a closer experimentation through the co-design process. Through qualitative content analysis and discourse analysis, the research findings suggest that arctic experience, even when not connected to personal experiences in the actual arctic region, is a reflection of the personal understanding of the marginal context that brings the stories of an individual into the core of the experience.

Social design for service: building a framework for designers working in the development context

Abstract There is an evident need to shift from focusing merely on designers’ tasks and methods towards taking a more holistic approach to socially responsible design. In order to do this, this paper looks firstly in retrospect at the global design research work done by the World Design Research Group and secondly examines an on-going research project in the development context. In both cases, the connections and differences between social design and service design are highlighted. As a concrete outcome this paper proposes a framework that can be applied to the development context. In other words, in design cases where the aim is to collaborate, share knowledge and experiences as well as co-design change in a multinational group. The framework itself gives designers an understanding of how to both navigate in the development field and work for improving the livelihoods of communities.