Shafinah Farvin Packeer Mohamed

Perceptions and use of e-mail among Universiti Utara Malaysia staff: A pilot study

The use of e-mail has become common either for work purposes or personal usage. Despite its usefulness, complain about the overwhelming messages received which cause the users to have problem in managing those messages. Similar situation occurred among Universiti Utara Malaysia (UUM) staff. Thus, a pilot study was conducted to investigate its staff’s perception and use of e-mail in order to improve the e-mail service provided to them. This paper discusses the findings from the pilot study, which involves 41 UUM staff. Self-administered questionnaires were used to gather the data, while descriptive statistical analysis was used for data analysis. The findings of the study reveal that UUM staff appreciate the e-mail service. However they faced problems like limited storage size and overwhelming e-mails. They think that UUM e-mail is being abused by the repeating advertisements and news sent to them. The output of this study can be used as a guideline by the UUM management in revising its e-mail policy to serve better quality of e-mail service.The use of e-mail has become common either for work purposes or personal usage. Despite its usefulness, complain about the overwhelming messages received which cause the users to have problem in managing those messages. Similar situation occurred among Universiti Utara Malaysia (UUM) staff. Thus, a pilot study was conducted to investigate its staff’s perception and use of e-mail in order to improve the e-mail service provided to them. This paper discusses the findings from the pilot study, which involves 41 UUM staff. Self-administered questionnaires were used to gather the data, while descriptive statistical analysis was used for data analysis. The findings of the study reveal that UUM staff appreciate the e-mail service. However they faced problems like limited storage size and overwhelming e-mails. They think that UUM e-mail is being abused by the repeating advertisements and news sent to them. The output of this study can be used as a guideline by the UUM management in revising its e-mail policy to se...

Secure software practices among Malaysian software practitioners: An exploratory study

Secure software practices is increasingly gaining much importance among software practitioners and researchers due to the rise of computer crimes in the software industry. It has become as one of the determinant factors for producing high quality software. Even though its importance has been revealed, its current practice in the software industry is still scarce, particularly in Malaysia. Thus, an exploratory study is conducted among software practitioners in Malaysia to study their experiences and practices in the real-world projects. This paper discusses the findings from the study, which involved 93 software practitioners. Structured questionnaire is utilized for data collection purpose whilst statistical methods such as frequency, mean, and cross tabulation are used for data analysis. Outcomes from this study reveal that software practitioners are becoming increasingly aware on the importance of secure software practices, however, they lack of appropriate implementation, which could affect the quality of produced software.