Shaoqing Q. Wang | Researchain

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Featured researches published by Shaoqing Q. Wang.

Archive | 1998

Virtual call center

Mark Jeffrey Foladare; Shelley B. Goldman; David Phillip Silverman; Shaoqing Q. Wang; Roy Philip Weber; Robert S. Westrich

Archive | 2001

Network-based teleconferencing capabilities utilizing data network call set-up requests

Yihsiu Chen; Mark Jeffrey Foladare; Shelley B. Goldman; Kevin Stone; Shaoqing Q. Wang; Roy Philip Weber; Robert S. Westrich; Aleksandr Zelezniak

Archive | 2000

Control of merchant application by system monitor in virtual contact center

Srinivas Bala; Mark Jeffrey Foladare; Kathleen C. Fowler; Shelley B. Goldman; Shaoqing Q. Wang; Roy Philip Weber; Robert S. Westrich

Archive | 1999

Method and system for providing enhanced call service features at remote locations

Srinivas Bala; Yihsiu Chen; Mark Jeffrey Foladare; Kathleen C. Fowler; Shelley B. Goldman; Shaoqing Q. Wang; Roy Philip Weber; Robert S. Westrich

Archive | 2003

Method and apparatus for providing intelligent emergency paging

Mark Jeffrey Foladare; Shelley B. Goldman; David Phillip Silverman; Shaoqing Q. Wang; Roy Philip Weber; Robert S. Westrich

Archive | 2006

Method and system for providing mobility to enhanced call service features at remote locations

Yihsiu Chen; Mark Jeffrey Foladare; Kathleen C. Fowler; Shelley B. Goldman; Shaoqing Q. Wang; Roy Philip Weber; Robert S. Westrich; Aleksandr Zelezniak

Archive | 2001

Method for handling incominc calls directed to a virtual communication service subscriber via a shared line system

Yihsiu Chen; Mark Jeffrey Foladare; Shelley B. Goldman; Shawn Jean; Joan Madden; Shaoqing Q. Wang; Roy Philip Weber; Robert S. Westrich; Aleksandr Zelezniak

Archive | 1998