Network


Latest external collaboration on country level. Dive into details by clicking on the dots.

Hotspot


Dive into the research topics where Shaoqing Q. Wang is active.

Publication


Featured researches published by Shaoqing Q. Wang.


Archive | 1998

Virtual call center

Mark Jeffrey Foladare; Shelley B. Goldman; David Phillip Silverman; Shaoqing Q. Wang; Roy Philip Weber; Robert S. Westrich


Archive | 2001

Network-based teleconferencing capabilities utilizing data network call set-up requests

Yihsiu Chen; Mark Jeffrey Foladare; Shelley B. Goldman; Kevin Stone; Shaoqing Q. Wang; Roy Philip Weber; Robert S. Westrich; Aleksandr Zelezniak


Archive | 2000

Control of merchant application by system monitor in virtual contact center

Srinivas Bala; Mark Jeffrey Foladare; Kathleen C. Fowler; Shelley B. Goldman; Shaoqing Q. Wang; Roy Philip Weber; Robert S. Westrich


Archive | 1999

Method and system for providing enhanced call service features at remote locations

Srinivas Bala; Yihsiu Chen; Mark Jeffrey Foladare; Kathleen C. Fowler; Shelley B. Goldman; Shaoqing Q. Wang; Roy Philip Weber; Robert S. Westrich


Archive | 2003

Method and apparatus for providing intelligent emergency paging

Mark Jeffrey Foladare; Shelley B. Goldman; David Phillip Silverman; Shaoqing Q. Wang; Roy Philip Weber; Robert S. Westrich


Archive | 2006

Method and system for providing mobility to enhanced call service features at remote locations

Yihsiu Chen; Mark Jeffrey Foladare; Kathleen C. Fowler; Shelley B. Goldman; Shaoqing Q. Wang; Roy Philip Weber; Robert S. Westrich; Aleksandr Zelezniak


Archive | 2001

Method for handling incominc calls directed to a virtual communication service subscriber via a shared line system

Yihsiu Chen; Mark Jeffrey Foladare; Shelley B. Goldman; Shawn Jean; Joan Madden; Shaoqing Q. Wang; Roy Philip Weber; Robert S. Westrich; Aleksandr Zelezniak


Archive | 1998

Method and apparatus for updating revertive telephone numbers

Mark Jeffrey Foladare; Shelley B. Goldman; Shaoqing Q. Wang; Robert S. Westrich


Archive | 2004

Virtual contact center with flexible staffing control

Srinivas Bala; Mark Jeffrey Foladare; Kathleen C. Fowler; Shelley B. Goldman; Shaoqing Q. Wang; Roy Philip Weber; Robert S. Westrich


Archive | 1998

Advanced call sequencing service

Mark Jeffrey Foladare; Shelley B. Goldman; David Phillip Silverman; Shaoqing Q. Wang; Robert S. Westrich

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