Sharon Jackson

Researching distressing topics: emotional reflexivity and emotional labor in the secondary analysis of children and young people's narratives of abuse

Qualitative researchers who explore sensitive topics may expose themselves to emotional distress. Consequently, researchers are often faced with the challenge of maintaining emotional equilibrium during the research process. However, discussion on the management of difficult emotions has occupied a peripheral place within accounts of research practice. With rare exceptions, the focus of published accounts is concentrated on the analysis of the emotional phenomena that emerge during the collection of primary research data. Hence, there is a comparative absence of a dialogue around the emotional dimensions of working with secondary data sources. This article highlights some of the complex ways in which emotions enter the research process during secondary analysis, and the ways in which we engaged with and managed emotional states such as anger, sadness, and horror. The concepts of emotional labor and emotional reflexivity are used to consider the ways in which we “worked with” and “worked on” emotion. In doing so, we draw on our collective experiences of working on two collaborative projects with ChildLine Scotland in which a secondary analysis was conducted on children’s narratives of distress, worry, abuse, and neglect.

Child Abuse Investigation: Police Officers and Secondary Traumatic Stress

Child protection is an area of police work which has expanded in the last decade, leading to an increase in the number of police officers working in departments which specialise in investigating cases of child abuse. Police officers in this field may be at greater risk of experiencing secondary traumatic stress but there remains a paucity of research in this area of policing. Analogies can be drawn to existing research in policing and with social service workers involved in child protection. The paper finishes off with implications for police forces to ensure safe working environments and appropriate counselling for employees.

Fit for Purpose? Post-Qualifying Social Work Education in Child Protection in Scotland

Recommendations for post-qualifying training and education in child protection social work consistently form part of the political response to child abuse scandals. The influence of child abuse politics upon the push towards post-qualifying training and education has been consistent across the United Kingdom. Within Scotland educators have been quick to respond to the market demand for programme provision and there is now a growing number of academic programmes being offered by higher education institutions. Yet despite post-qualifying training and education achieving the status of ‘panacea’ there is little in the way of a national dialogue about what post-qualifying training and education in social work child protection should look like. The parameters of this have not been subject to any kind of national debate and the Scottish academic community has not entered into a professional dialogue on these issues. More crucially, educators have not engaged in any level of identifiable evaluation of their provision and there is an absence of engagement with the scholarship of teaching child protection at the post-qualifying level. This paper connects with these issues to question whether the post-qualifying training and education delivered by Scotlands universities can be considered fit for purpose.

Policing child abuse: challenges and opportunities for specialist units

Purpose Drawing on the literature from the field and the recent experience of an evaluation into a child abuse investigation in Scotland, the purpose of this paper is to argue that evidence from the literature suggests that a more holistic approach drawing on the ideas of communities of practice could improve the way in which child abuse investigations are conducted. Design/methodology/approach This paper has been informed by a recent evaluation of a new national unit that was set up to investigate suspected child abuse in Scotland. This unit was established as part of the transition from eight regional police services in Scotland to a single national police service, Police Scotland. An important part of this evaluation was to consider the messages from previous research into the development of national police units and the role of the police in child protection investigations more generally. Findings What was uncovered were the challenges that police officers face in the current context of child abuse investigation particularly around construction of child abuse investigations, collaborative working, staff well-being and training. Practical implications The practical implications of this paper are as follows: police investigations into child abuse experience a range of issues, multi-agency and holistic approaches are more effective, agencies should be encouraged to establish communities of practice and staff need adequate levels of support and training. Originality/value This paper contributes towards a growing body of work examining the way in which child abuse investigations are conducted by police and the importance of inter-agency collaboration to support this. It contributes to academic debates and knowledge of the overall investigation process where, to date, there has been a paucity of literature and research that has tended to focus on evidence and experiences and to a boarder literature recognising the need for holistic approaches to tackle child abuse.