Sophie De Winne

Unravelling the Hrm-Performance Link: Value-Creating and Cost-Increasing Effects of Small Business Hrm

The majority of empirical studies on the HRM-performance link report a positive story. The costs associated with the productivity rise due to high performance work practices (HPWP) have been largely neglected. The purpose of this study is to develop a conceptual framework that maps both the value-enhancing and cost-raising impact of HPWP. In addition, we want to pronounce upon their overall effect on financial performance. To test our model, we rely on a sample of small businesses. Understanding both performance and cost-related effects of the implementation of HPWP is particularly valuable for small businesses since they often lack financial resources to implement HPWP and benefit less from economies of scale compared to their larger counterparts. Study results indicate that although greater use of HPWP is associated with increased productivity, this effect is offset by increased labour costs. However, we find an overall positive effect of HPWP on firm profitability.

Interrelationships between human capital, HRM and innovation in Belgian start-ups aiming at an innovation strategy

Research on the impact of human resource management (HRM) on firm performance has increased since the end of the nineties. Despite the pile of studies and results, critical assessments of this literature stream point to several empirical and theoretical gaps. We focus on two empirical gaps. First, there is a lack of attention to innovation as a measure of firm performance outcome. Most articles use financial (e.g., return on assets (ROA)), organisational (e.g., productivity) and employee related (e.g., commitment) performance measures. Yet, Western knowledge economies consider innovation to be a driving force of economic growth, and international competitive advantage. Moreover, innovation is a function of a firms ability to create, manage and maintain knowledge. Because knowledge is created by and stored within individuals, human resources as well as HRM may play an important role as drivers of innovation. Second, HRM is considered to be a large company phenomenon. Yet, small businesses provide a great environment to study the HRM-performance relationship because of their transparent nature and the small distance between an individuals and a companys performance. Next, human resources and HRM are crucial to small businesses because they have less tolerance for inefficiency. We examine a sample of small start-ups that aim for an innovation strategy, but are not necessarily successful in terms of innovative output. We expect start-ups with superior human resources and HRM to produce more innovative output. The results show that both human capital (of owners/managers and employees) and HRM are important determinants of innovation in start-ups.

Toward an assessment of perceived HRM system strength: scale development and validation

The purpose of this study was to develop and validate a theoretically grounded instrument to measure perceived HRM system strength. Relying on the work of Bowen and Ostroff, we identify different constructs capturing measurable features of a strong HRM system. Next, we develop items to measure these constructs, and use two different samples to validate the instrument. The resulting instrument builds on 11 constructs, organized along 3 different hierarchical levels. It is useful for HR practitioners in evaluating their functioning and for researchers to further test and develop theoretical insights in the HRM–performance relationship.

The effect of individual HR domains on financial performance: evidence from Belgian small businesses

The contribution of this study, which assesses the influence of HRM on financial performance, is fourfold. (1) We assess the relative contribution of different HR domains to organizational performance. By controlling for the overall HRM intensity in all analyses we try to meet one of the most striking shortcomings of ‘single HR practice research’, namely the neglect of the potential simultaneity that might exist with other HR practices. (2) By studying small Belgian companies, we focus on the importance of HRM for small business management. (3) Relying on bankruptcy prediction models, we optimize the conceptualization of financial performance. (4) Using structural equation modelling, we try to capture the mediating effect of operational performance on the relationship between HRM and financial performance. The analyses indicate mixed results for different HR domains with regard to their impact on operational and financial performance.

HR practices and affective organisational commitment: (when) does HR differentiation pay off?

We argue that differentiating HR practices across employees leads employees to compare their situation with colleagues to assess the favourability of HR practice outcomes (e.g. money). These perceptions can be negative (i.e. feeling set back), neutral (i.e. feeling treated the same) or positive (i.e. feeling advantaged). Data from 13,639 Belgian employees showed that perceived favourability of HR practice outcomes is positively associated with affective organisational commitment, but the relationship is attenuated at positive levels. Thus, differentiation may be a double-edged sword as the losses among employees feeling set back may temper, neutralise or even outweigh the benefits among those feeling advantaged. The relationships found were especially salient for work practices (e.g. autonomy) compared with economic practices (e.g. bonuses). Developmental practices were found to be least suited for differentiation across employees. No evidence of a moderating role of employees’ preference for equality (vs. differentiation) was found.

Identifying financially successful start-up profiles with data mining

Research highlights? Start-ups are crucial in the modern economy as they provide dynamism and growth. ? We identify configurations of initial resource bundles, strategy and environment that lead to superior performance in start-ups. ? We rely on data mining for the analysis because it accounts for the premises of configurational theory. ? The results confirm the existence of multivariate ideal configurations and equifinality. Start-ups are crucial in the modern economy as they provide dynamism and growth. Research on the performance of new ventures increasingly investigates initial resources as determinants of success. Initial resources are said to be important because they imprint the firm at start-up, limit its strategic choices, and continue to impact its performance in the long run. The purpose of this paper is to identify configurations of initial resource bundles, strategy and environment that lead to superior performance in start-ups. To date, interdependencies between resources on the one hand and between resources, strategy and environment on the other hand have been neglected in empirical research. We rely on data mining for the analysis because it accounts for premises of configurational theory, including reversed causality, intradimensional interactions, multidimensional dependencies, and equifinality. We apply advanced data mining techniques, in the form of rule extraction from non-linear support vector machines, to induce accurate and comprehensible configurations of resource bundles, strategy and environment. We base our analysis on an extensive survey among 218 Flemish start-ups. Our experiments indicate the good performance of rule extraction technique ALBA. Finally, for comprehensibility, intuitiveness and implementation reasons, the tree is transformed into a decision table.

The impact of employee turnover and turnover volatility on labor productivity: a flexible non-linear approach

Abstract This article intends to further unravel the relationship between employee turnover and organizational performance. We test a complex non-linear relationship between turnover and performance, integrating different theoretical views (i.e. theories on human and social capital, operational disruptions and organizational learning) and using polynomial regressions. Based on organizational routines theory, we also consider the role of turnover volatility, i.e. the turbulence in turnover across time. To this end, we make use of longitudinal data of Belgian firms over a period of 10 years (1999–2008). Our results confirm the complex non-linear relationship such that organizations’ labor productivity increases at low levels of turnover, reaches a peak and decreases afterwards in a negatively attenuated fashion. Moreover, turnover volatility is negatively associated with labor productivity, suggesting that organizations find it especially difficult to deal with strong and frequent changes in turnover across time. Finally, volatility also moderates the relationship between employee turnover and labor productivity. The higher turnover volatility, the less outspoken the positive results of small amounts of turnover. At high levels of turnover, firms with medium volatility suffer the most negative effects. Both research and practical implications of these findings are considered.