Stephen Snow

Transportation behaviours of older adults: An investigation into car dependency in urban Australia

Aim:  Increased car dependency among Australias ageing population may result in increased social isolation and other health impacts associated with the cessation of driving. While public transport represents an alternative to car usage, patronage remains low among older cohorts. This study investigates the facilitators and barriers to public transport patronage and the nature of car dependence among older Australians.

Bringing the Farmer Perspective to Agricultural Robots

The research reported in this paper explores autonomous technologies for agricultural farming application and is focused on the development of multiple-cooperative agricultural robots (AgBots). These are highly autonomous, small, lightweight, and unmanned machines that operate cooperatively (as opposed to a traditional single heavy machine) and are suited to work on broadacre land (large-scale crop operations on land parcels greater than 4,000m2). Since this is a new, and potentially disruptive technology, little is yet known about farmer attitudes towards robots, how robots might be incorporated into current farming practice, and how best to marry the capability of the robot with the work of the farmer. This paper reports preliminary insights (with a focus on farmer-robot control) gathered from field visits and contextual interviews with farmers, and contributes knowledge that will enable further work toward the design and application of agricultural robotics.

More than just Food: Field Visits to an Emergency Relief Centre

Emergency relief centres provide financial, housing, food and other types of support to families and individuals who experience financial hardship. These centres are non-profit, often government supported organizations that rely on the help of their volunteers and social workers. This paper reports on our preliminary findings from field visits to one such centre called Communify, in the inner west of Brisbane, Australia. Communify runs an emergency food relief facility for people who find themselves in a crisis or temporarily unable to afford groceries. Over a period of five months, we did several field visits to the centre and carried out 21 short in-situ interviews, with a mix of Communify clients and volunteers. Our results shed light on peoples experiences of financial hardship and their interactions with the emergency relief centre. In particular, issues related to their perceived values and stigmas associated with their experiences are highlighted in our findings. We identify opportunities for design that can empower people struggling with financial hardship.

Sharing, saving, and living well on less: Supporting social connectedness to mitigate financial hardship

ABSTRACT This article contends that problems such as poverty and economic disadvantage are equally social in their nature as they are economic. As such, a social frame of reference is helpful in design. Using a qualitative approach, the authors studied the ways that 13 Australian households living on a low income manage, organize, and interact in their everyday financial activities and what this means for designers of technology that might assist them with this. The article highlights the highly social nature of many practices concerned with managing and saving money. Implications are provided for how these practices may be supported through fostering social connections and how informal and sharing economies may be leveraged to provide value to those experiencing financial hardship. An argument is made that classifying an otherwise heterogeneous population based on income alone is reductive. In response, the authors propose a rationale for amending the “low income” demographic classifier, incorporating a broader measure they tentatively term Social–financial Connectedness, which captures the importance of social connections in overall financial well-being and identifies people’s capacity to live well and share, irrespective of their financial circumstances.

Fixing the Alignment: An Exploration of Budgeting Practices in the Home

Budgeting is an important means of controlling ones finances and reducing debt. This paper outlines our work towards designing more user centred technology for individual and household budgeting. Based on an ethnographically informed study with 15 participants, we highlight a misalignment between peoples actual budgeting practices and those supported by off-the-shelf budgeting aids. In addressing this misalignment we outline three tenets that may be incorporated into future work in this area. These include (1) catering for the different phases of engagement with technology; (2) catering for the practices of hiding and limiting access to money, and; (3) integrating materiality into technical solutions.

Keep Calm and Carry On: Exploring the Social Determinants of Indoor Environment Quality

Poor Indoor Environment Quality (IEQ) in office environments leads to worker discomfort and lost productivity. This paper provides a unique perspective into the specifically social determinants of IEQ in naturally ventilated offices and our work toward designing technology that might improve it. Based on 15 qualitative interviews we explore the rituals, practices and negotiations involved in opening windows and thermostat adjustment. We find that a wish to maintain status quo results in workers putting up with discomfort with IEQ factors well before requesting a change. In closing, we introduce our future design work aimed at drawing attention to existing office practices and encouraging a broader participation in negotiations around IEQ factors in the workplace.

Towards Engaged Consumption: New Sources of Inspiration for Eco-feedback Design

Eco-feedback interventions are capable of producing reductions in household energy consumption. Yet less is known about exactly how this reduction is achieved, how to maximise user engagement, or how to effectively translate engagement into energy saving. This paper discusses design opportunities for eco-feedback systems through observations of domestic energy use in both Western and rural developing world contexts. Drawing on case studies from these two contexts including 21 empirical interviews, we present an alternative framework for human-resource interaction, highlighting design opportunities for a transition towards more engaged and sustainable energy consumption among users.

Video coursework: opportunity and challenge for HCI education

Human-Computer Interaction (HCI) is a challenging subject to study due to its highly multidisciplinary nature and the fast change of advancing technology. Keeping pace with these changes requires innovation in pedagogical approach, such as student-authored video, which is presented here. In case studies from two UK universities, students were assessed on video making. The results suggest increased student engagement and satisfaction, as well as acquisition of design skills taught in HCI, not typically taught elsewhere in computer science. Here we share our experiences of using this practice along with key challenges and some preliminary findings from analysis of the student artefact-creation process. We also outline future research directions in this space.

Prototyping the Self-Authored Video Interview: Challenges and Opportunities

Self-authored video- where participants are in control of the creation of their own footage- is a means of creating innovative design material and including all members of a family in design activities. This paper describes our adaptation to this process called Self Authored Video Interviews (SAVIs) that we created and prototyped to better understand how families engage with situated technology in the home. We find the methodology produces unique insights into family dynamics in the home, uncovering assumptions and tensions unlikely to be discovered using more conventional methods. The paper outlines a number of challenges and opportunities associated with the methodology, specifically, maximising the value of the insights gathered by appealing to children to champion the cause, and how to counter perceptions of the lingering presence of researchers.

Exploring Motivations of Young Adults to Participate in Physical Activities

This paper investigates the motivations of young adults aged 18 to 24 years to participate in physical activities and how technology might best support this motivation. Motivational factors were studied through contextual interviews, an adapted cultural probe activity and a survey with a group of young adults currently active in sports. From our preliminary findings we determine that staying healthy, achieving specific goals and socialising represent key motivational factors for young adults to be active in sports, but also, that exercise is not considered a high priority in their daily lives. A link between the motivation of achieving specific goals and a technology to measure and track activities was established. The study concludes with three implications for the design of technology to motivate young adults to participate in sports.