Steve Harvey

Abusive interaction and role state stressors: Relative impact on student residence assistant stress and work attitudes

Abstract Despite the recognition that poor working relationships can contribute to strain (Chen and Spector 1991, Cooper and Marshall 1978, Kahn and Byosiere lY92, Spector 1987, Spector et al. 1988) and increasing concern over violence and aggression in the workplace (Northwestern National Life Insurance Co. 1993), little research attention has been paid to hostile interpersonal interaction as a work-related stressor. While recent work has focused on interpersonal conflict and sexual harassment as stressors, emotionally abusive interactions have remained largely unaddressed by the organizational stress literature. These interactions are characterized by hostile verbal and non-verbal, non-physical behaviours directed by one or more persons towards another that negatively affect the targets sense of him/herself as a competent person and worker (Keashly et al. 1994, Leymann 1990). The current study examined whether emotional abuse contributed uniquely to understanding work-related stress in student residenc...

Crossover of Workplace Aggression Experiences in Dual-Earner Couples

This study investigates whether workplace aggression experienced by one or both members of a couple accounts for increases in the psychological distress of the victims partner. Viewing the work-family interface and stress-strain processes as dyadic, and open to interindividual and interdomain contagion, analyses were conducted on matched data from a large-scale population health survey containing information on both working adults from 2,904 couples. Multilevel analysis of bidirectional crossover, while controlling for common stressors, supports the proposition of a crossover of stress resulting from workplace aggression. This finding highlights the complexities of work-family dynamics and of the deep penetration of workplace aggression into the lives of dual-earner partners.

Student perception of teaching effectiveness: development and validation of the Evaluation of Teaching Competencies Scale (ETCS)

A major criticism of student evaluations of teaching is that they do not reflect student perspectives. Using critical incidents job analysis, students identified nine teaching effectiveness competencies: communication, availability, creativity, individual consideration, social awareness, feedback, professionalism, conscientiousness and problem‐solving. The behaviourally anchored Evaluation of Teaching Competencies Scale is a highly reliable (alpha = .94), unidimensional measure that correlated strongly with an instructor‐related composite of the Students’ Evaluation of Educational Quality (SEEQ, r = .72), but not to a SEEQ composite related to instructor assigned work (r = .04, N = 195). The results are discussed in the context of other measures of teaching effectiveness and transformational leadership theory.

Interpersonal aggression and burnout: the mediating role of psychological climate

Using the theoretical perspectives offered by stressor-stress-strain framework and fairness theory, the authors propose that psychological climate will mediate the positive relationship between interpersonal aggression and employee burnout. Data from a survey of 1893 hospital employees suggested that psychological climate partially mediated the relationship between interpersonal aggression and two of the three dimensions of burnout, emotional exhaustion and depersonalization. The theoretical and practical implications of these findings and directions for future research are discussed.

Health and Stress Management and Mental-health Disability Claims.

This study examines the associations between health and stress management (HSM) practices and mental-health disability claims. Data from the Salveo study was collected during 2009-2012 within 60 workplaces nested in 37 companies located in Canada (Quebec) and insured by a large insurance company. In each company, 1 h interviews were conducted with human resources managers in order to obtain data on 63 HSM practices. Companies and workplaces were sorted into the low-claims and high-claims groups according to the median rate of the population of the insurers corporate clients. Logistic regression adjusted for design effect and multidimensional scaling was used to analyse the data. After controlling for company size and economic sector, task design, demands control, gratifications, physical activity and work-family balance were associated with low mental-health disability claims rates. Further analyses revealed three company profiles that were qualified as laissez-faire, integrated and partially integrated approaches to HSM. Of the three, the integrated profile was associated with low mental-health disability claims rates. The results of this study provide evidence-based guidance for a better control of mental-health disability claims. Copyright

Crossover of workplace aggression on to partner's alcohol intake

Purpose – This study aims to investigate the crossover of workplace aggression experienced by members of dual‐earner couples on alcohol intake of the partnerDesign/methodology/approach – Cross‐sectional community data come from the 1998 Quebec Health and Social Survey containing a sub‐sample of 5,778 individuals nested in 2,889 dual‐earner couples. Data on alcohol intake, workplace aggression (physical, psychological, sexual), decision authority, working hours, irregular work schedule, marital strains, gender and age are gathered from self‐report questionnaires. Each member of the couple will answer the questionnaire.Findings – The results show that being the target of workplace aggression is associated with low‐risk (OR=1.27, 95%CI=1.10‐1.46) and high‐risk drinking (OR=1.78, 95%CI=1.44‐2.20). Indicative of a crossover effect, partner workplace aggression victimization (OR=1.30, 95%CI=1.05‐1.62) is associated with high‐risk drinkingResearch limitations/implications – Victims of workplace aggression and th...