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Featured researches published by Steven Golen.


Journal of Business Communication | 1983

Managerial Communication: The Merging of Business Communication, Organizational Communication, and Management

Larry R. Smeltzer; Janice Glab; Steven Golen

The evolution of managerial communication from three differentiated disciplines is presented in this article. The traditional approaches to the three disciplines are first presented, and the impact that the information society is having on communication is explored. Then the evolution of a new discipline is analyzed from a structure, function, and system viewpoint. Obstacles to the development of a managerial communication course—student backgrounds, academic respectability, and faculty preparation—are also presented.


Journal of Marketing Education | 1983

Perceived Communication Barriers to Learning with Computer Simulation

Alvin C. Burns; Steven Golen

The authors contend that computer simulation in the classroom causes communication barriers. In a study with a broad cross-section of students, 14 barriers are determined and assessed for reliability and magnitude. The greatest concern to students are doubts about their own capabilities or subject matter interest and suspicions about the instructor. Next in importance are problems believed to arise from team interpersonal dynamics. Credibility differences, defensiveness, and emotional reactions are perceived as among the least serious barriers. Some differences are apparent between students, particularly working versus non-working students and various majors. Suggestions for dealing with the more serious communication barriers are offered.


Journal of Business Communication | 1984

Transmission and Retrieval of Information: Statements and Hypotheses for Research

Larry R. Smeltzer; Steven Golen

The impact of technology on communication is reviewed. Four general variables relating to business communication systems and communication technology are analyzed: channeling which involves the direction, route, and destination of information; timing which includes the time factor between message receipt and transmission; editing which considers message modification; and abstracting which concerns summarizing major points of a message. Fourteen statements that relate to information transmission and retrieval for each of these variables and their corresponding needed areas of research are presented. These statements will enable business communicators to understand better the relationship between communication technology and business communication systems for future research considerations.


Journal of Technical Writing and Communication | 1983

An Analysis of Business Report Writing Activities of Supervisory Banking Personnel

Steven Golen; Thomas H. Inman

The problem of this study was to identify the report writing practices of supervisory banking personnel and to determine the topical areas which should be emphasized in a business report writing course. A questionnaire was administered to 136 supervisory personnel attending the Louisiana Banking School for Supervisory Training at Louisiana State University. The results of this study indicated that writing effective reports is a common requirement for banking supervisors.


Business Communication Quarterly | 1981

Communications: Its Role in Accounting Education.

Steven Golen

vertisements from recent Wall Street Journals. In reviewing these and other related advertisements, one cannot question that the accountant’s technical ability is of extreme importance to an organization. However, if an accountant cannot communicate accounting information effectively, the problem of misunderstanding and inefficiency can pervade the entire communications network. Therefore, the purpose of this paper is to study the role of communications in accounting, with particular emphasis on the effects of communication on accounting education.


Business Communication Quarterly | 1997

The Frequency and Seriousness of Communication Barriers in the Auditor- Client Relationship

Steven Golen; Anthony H. Catanach; Cindy Moeckel


Journal of Business Communication | 1984

An Analysis of Communication Barriers in Five Methods of Teaching Business Subjects

Steven Golen; Alvin C. Burns; James W. Gentry


Journal of Business Communication | 1980

An analysis of communication barriers in public accounting firms

Steven Golen


Archive | 2005

Managerial Perceptions of Barriers to Internal Corporate Communication Within and Across Hierarchical Levels

Lawrence P. Grasso; Steven Golen; Alvin C. Burns


Archive | 1985

Report writing for business and industry

Steven Golen; C. Glenn Pearce; Ross Figgins

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Alvin C. Burns

Louisiana State University

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Larry R. Smeltzer

Louisiana State University

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James W. Gentry

University of Nebraska–Lincoln

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Celeste Powers

Louisiana State University

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Cindy Moeckel

Arizona State University

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Janice Glab

Louisiana State University

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John Kopynec

Internal Revenue Service

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