Steven Golen
Louisiana State University
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Journal of Business Communication | 1983
Larry R. Smeltzer; Janice Glab; Steven Golen
The evolution of managerial communication from three differentiated disciplines is presented in this article. The traditional approaches to the three disciplines are first presented, and the impact that the information society is having on communication is explored. Then the evolution of a new discipline is analyzed from a structure, function, and system viewpoint. Obstacles to the development of a managerial communication course—student backgrounds, academic respectability, and faculty preparation—are also presented.
Journal of Marketing Education | 1983
Alvin C. Burns; Steven Golen
The authors contend that computer simulation in the classroom causes communication barriers. In a study with a broad cross-section of students, 14 barriers are determined and assessed for reliability and magnitude. The greatest concern to students are doubts about their own capabilities or subject matter interest and suspicions about the instructor. Next in importance are problems believed to arise from team interpersonal dynamics. Credibility differences, defensiveness, and emotional reactions are perceived as among the least serious barriers. Some differences are apparent between students, particularly working versus non-working students and various majors. Suggestions for dealing with the more serious communication barriers are offered.
Journal of Business Communication | 1984
Larry R. Smeltzer; Steven Golen
The impact of technology on communication is reviewed. Four general variables relating to business communication systems and communication technology are analyzed: channeling which involves the direction, route, and destination of information; timing which includes the time factor between message receipt and transmission; editing which considers message modification; and abstracting which concerns summarizing major points of a message. Fourteen statements that relate to information transmission and retrieval for each of these variables and their corresponding needed areas of research are presented. These statements will enable business communicators to understand better the relationship between communication technology and business communication systems for future research considerations.
Journal of Technical Writing and Communication | 1983
Steven Golen; Thomas H. Inman
The problem of this study was to identify the report writing practices of supervisory banking personnel and to determine the topical areas which should be emphasized in a business report writing course. A questionnaire was administered to 136 supervisory personnel attending the Louisiana Banking School for Supervisory Training at Louisiana State University. The results of this study indicated that writing effective reports is a common requirement for banking supervisors.
Business Communication Quarterly | 1981
Steven Golen
vertisements from recent Wall Street Journals. In reviewing these and other related advertisements, one cannot question that the accountant’s technical ability is of extreme importance to an organization. However, if an accountant cannot communicate accounting information effectively, the problem of misunderstanding and inefficiency can pervade the entire communications network. Therefore, the purpose of this paper is to study the role of communications in accounting, with particular emphasis on the effects of communication on accounting education.
Business Communication Quarterly | 1997
Steven Golen; Anthony H. Catanach; Cindy Moeckel
Journal of Business Communication | 1984
Steven Golen; Alvin C. Burns; James W. Gentry
Journal of Business Communication | 1980
Steven Golen
Archive | 2005
Lawrence P. Grasso; Steven Golen; Alvin C. Burns
Archive | 1985
Steven Golen; C. Glenn Pearce; Ross Figgins