Stuti Saxena

Examining open government data (OGD) usage in India through UTAUT framework

Purpose: This paper aims to examine the use and acceptance of open government data (OGD) of different stakeholder groups in India. Design/methodology/approach: Following an empirical investigation among 244 respondents in India, the paper deploys path analysis via LISREL. The conceptual construction of the Unified Theory of Acceptance and Use of Technology (UTAUT) framework is used to assess the behavioral intention to use and accept OGD. Multiple regression analysis informs the relationship of demographic variables with the behavioral intention to use and accept OGD. Findings: Path analysis showed that there is an increased use and acceptance of OGD among the respondents. Multiple regression analysis shows that men are more likely to use open data sets than women. Individual differences are found among the respondents with regard to OGD usage. Thus, while men may tap open data sets in line with their purposes and professional backgrounds, women are likely to tap the data sets even for non-professional purposes. Furthermore, the respondents who are younger in age are more behaviorally inclined to accepting and using OGD than their older counterparts. Practical implications: The Indian government needs to popularize and familiarize OGD initiatives among the people to a greater extent. The utilitarian value of OGD may be provided when data sets are more user-friendly, frequently updated and accurate. This would facilitate in better provision of public services besides appreciating the public sentiment. Further, with increased interaction between citizens and the government, public accountability and transparency may be better realized. Social implications: The study shows that different groups of people are engaging in tapping information through government websites and related portals. Societal influence was found to be an important factor which predicts the acceptance and usage of OGD. An infrastructure can help to enable the use of OGD. Originality/value: Hitherto, studies have focused on OGD initiatives in the developed countries, but extant literature is scarce on developing countries. Therefore, this study seeks to fill the literature gap by probing OGD use and acceptance among different stakeholder groups in India.

Job Hopping - A Review of Literature

The problem of job hopping has been researched upon by a number of researchers in diverse fields. In the different sectors, which contribute to form a major chunk of a country’s GDP, and, claims to provide employment to a major part of the workforce, it is pertinent, therefore, to analyze the factors which lead to the employees’ disengagement from these sectors. Further, with the increasing permeability of boundaries on the global front, thanks to neo-liberalisation waves, the cross-occupational and cross-organizational mobility of the employees has witnessed a phenomenal growth. Concurrent with the job hopping of the employees is the attempt by the organizations to bring in practices which might help in the retention of the employees in a bid to offset the damages of the rising attrition. The present paper is one such attempt at reviewing the literature of the concept of job hopping and retention.

Drivers and barriers towards re-using open government data (OGD): a case study of open data initiative in Oman

Purpose The purpose of this study is to underscore the significance, drivers and barriers towards re-use of open data sets in the context of Oman’s open government data (OGD) initiative. Design/methodology/approach Following a qualitative framework, the paper invoked a documentary analysis approach to probe the OGD initiative of Oman. Specifically, the national OGD portal of Oman (https://data.gov.om/) is being investigated in the paper. Furthermore, the paper invokes a theoretical model of “citizen engagement” (“Data over the wall”, “Code exchange”, “Civic issue tracker” and “Participatory open data model”) proposed by Sieber and Johnson (2015) to assess the extent to which open data sets may be re-used. Findings As per the theoretical model forwarded by Sieber and Johnson (2015), the OGD initiative of Oman is a cusp between “Data over the wall”, “Code exchange” and “Participatory” models. Oman’s OGD initiative facilitates the re-use of the open data sets. However, there are challenges in re-using the open data sets as well. The paper underlines the prospects of better re-use of data sets by institutionalizing the OGD initiative across all administrative levels of the country. Practical implications This study holds relevance for practitioners and policy-makers in Oman to ensure the re-use of data sets is facilitated for generating public value. Originality/value Hitherto, research has underlined the significance of launching OGD initiatives in the West but studies in developing countries are few. The present study seeks to plug this research gap by underlining the significance of OGD re-usage in Oman’s context.

National open data frames across Japan, The Netherlands and Saudi Arabia: role of culture

Purpose The paper aims to investigate the national open data portals of Japan, The Netherlands and Saudi Arabia to identify the role of cultural variations in terms of their open data initiatives. Design/methodology/approach Following a qualitative approach, Hofstede’s cultural dimensions are probed to appreciate the extent to which the cultures of Japan, The Netherlands and Saudi Arabia are different. Thereafter, the national open data portals of the three countries are analyzed in terms of their nature and scope to underline the extent to which there is a match between the cultural characteristics and the extent of commitment and implementation of open data initiative. Findings There are cultural dissimilarities across the three countries and the same is reflected in the extent of commitment toward open data initiatives. Saudi Arabia, with its “collectivist” and high “power distance” score, is more reserved in implementing its open data initiative as compared with Japan or The Netherlands. Similarly, The Netherlands, which scores high in terms of “feminity” and “long-term orientation,” is more forthcoming in publishing data sets, with many government organizations taking up the initiative of publishing the data sets. Finally, with more degree of “uncertainty avoidance,” Saudi Arabia prefers to remain on the safe side by publishing only those data sets that are non-controversial, insensitive and readily available. At the same time, the open data initiatives across the three countries require the adoption of a more rigorous and committed approach to ensure that the goals of transparency and public accountability are better met and there is more reuse of the data sets by improvising the user-friendliness of the interfaces for tapping them. Research limitations/implications Taking examples from three countries, representative of the different cultural characteristics, it is desirable that further research be conducted by including more countries and deriving an evaluation framework for analyzing the sustainability of the open data initiatives in terms of their culture. Practical implications Governments are encouraged to adopt a more committed stance toward institutionalizing the open data initiatives and policymakers should ensure that the quality of data sets is sustained for maximum reuse of the data sets and for the derivation of public value. Social implications Citizens should engage themselves in tapping the data sets for improvising them and contribute toward the existing data sets as well. Originality/value Hitherto, there has been focus on the examples of open data initiatives across different countries, but the role of culture was never investigated while analyzing the open data initiatives. This is the first study where the countries’ open data initiatives are probed in terms of the cultural variations across the three countries using the cultural dimensions identified by Hofstede.

Role of “perceived risks” in adopting mobile government (m-government) services in India

Purpose This paper aims to investigate the role of “perceived risks” in adopting mobile government (m-government) services in India. Design/methodology/approach Conceding that “privacy risks” are one of the major factors that influence the adoption of e-services, the impact of “perceived risks” alongside “social efficacy,” “influence” of significant others and “attitude” on the adoption of m-government services in India has been underlined here. Specifically, the study has been conducted with 311 actual m-government users and constructs have been derived from existing theories like Technology Acceptance Model (TAM), Unified Theory of Acceptance and Use of Technology (UTAUT) and Theory of Planned Behavior (TPB). Multiple regression analysis has been conducted to analyze the data focused on constructs as: Perceived Risks (PR), Influence (I), Self-efficacy (SE), Attitude (ATT) and Behavioral Intention to Adopt m-government services (BI). Findings Results show that while the respondents perceive that adoption of m-government services is risk-free and safe, there is no impact of the interpersonal relationships on m-government adoption. There is more inclination to adopt m-government services conceding that the respondents perceive that they have the self-efficacy to operate such services. M-government services are being tapped regularly by the respondents and there is more inclination to adopt m-government services among the public sector employees and self-employed respondents in comparison with the ones who are students or unemployed. In terms of age, those in the age group of 31–50 are more inclined to adopt m-government services in comparison with the rest. Originality/value Exploration of “perceived risks” and other factors has been less in the context of m-government studies. The present study fills the gap in two ways: first, it undertakes the investigation in a developing country conceding that empirical studies on m-government adoption are few in Indian context, and second, it throws light on the role of “adoption” of m-government services in contrast with the “use” of e-government services.

Visioning “smart city” across the Gulf Cooperation Council (GCC) countries

Purpose The study aims to underscore the initiatives taken by the Gulf Cooperation Council (GCC) countries in spearheading their drive towards creating “smart” cities. Design/methodology/approach The study uses a qualitative approach by invoking documentary analysis supplemented by responses provided by 13 interviewees from public and private sector. Findings All the six GCC countries (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and United Arab Emirates) are keen on building upon their infrastructure to push their “smart city” agenda which would go a long way in furthering the economic diversification objective of their region besides improving the quality of public services. Originality/value Hitherto, research has been focused on appreciating the “smart city” initiatives of developed countries; this study seeks to build upon the literature on “smart cities” by contextualizing the research setting in the developing countries. Second, the study shows that with the ongoing oil prices crisis in the GCC, the “smart city” initiatives of the countries are conceived as possible avenues of economic diversification and competitiveness.

Re-using Open Government Data (OGD) published by the Election Commission of India (ECI)

Purpose The paper aims to “re-use” the Open Government Data (OGD) published by the Election Commission of India (ECI). Bihar’s performance across General Elections, 2014, and Bihar Legislative Assembly Elections, 2015, is compared, wherein the role of contestants’ demographic profiles in determining their vote share is being investigated. Design/methodology/approach Hypotheses are derived based on the impact of contestants’ demographic profiles (age, marital status, social category, political party affiliation, educational qualification, availing telephone and email facility, criminal antecedents) on their vote share. Following a quantitative approach, multiple regression and logistic regression are used to draw inferences from the data contestants’ affidavits – sourced from the ECI website. Findings Results show that contestants’ demographic profiles impact their vote share in the elections. While the ECI website is a viable source for re-using the data available there, data are not available in a user-friendly format and this leads to difficulty in being re-used by different stakeholders. Originality/value Academic research on OGD re-use is negligible, and the present study seeks to contribute towards extant literature by underlining the significance of re-using OGD by drawing inferences from the data accessible via ECI.

Perception of corruption in e-government services post-launch of “Digital India”: role of demographic variables

Purpose The purpose of this paper is to underline the role of demographic variables as far as the perception of corruption among the Indian respondents is concerned. Design/methodology/approach Hierarchical regression analysis is conducted to ascertain the role of demographic variables in line with the study’s objectives. Findings Gender is a demographic factor that influences the perception of corruption by the respondents. Other demographic factors including education, marital status, professional status and age do not have any influence on the user perception of corruption in e-government services. Implicitly, there are differences in the manner in which men and women perceive the prevalence of corruption in India. Therefore, males perceive that corruption has decreased in e-government services post-launch of “Digital India” initiative and women perceive the opposite. Research limitations/implications On the one hand, the study holds significance, in that no empirical investigation has been conducted which seeks to underline the impact of the “Digital India” initiatives on the citizen’s perception of corruption in public services. On the other hand, the present research is limited in the sense that only demographic variables are being probed in the present study with a small sample. Originality/value Studies in developing countries have remained few and far between despite the growing concern for existence of corruption in government services. The present study seeks to fill the gap by underlining the role of demographic variables as far as the perception of corruption in public services is concerned in the Indian context.

Open Government Data (OGD) in Iran, Lebanon and Jordan: a comparative approach

Purpose The main aim of this study is to do a comparison of Open Government Data (OGD) frameworks in Iran, Lebanon and Jordan and underscore the prospects and challenges in OGD implementation. Design/methodology/approach Basing itself on two OGD models offered by Kalampokis and his colleagues (Kalampokis et al., 2011) and Sieber and Johnson (2015) and the typology of “good” and “bad” data based on factors such as “usability”, “findability” and “understandability”, the study uses a documentary analysis for generating evidences by scanning the websites linked with OGD across the three countries. Following a qualitative methodology, countries shall be classified in terms of these models and the typology depending upon their OGD nature and scope. Findings OGD adoption in Iran, Lebanon and Jordan is at a nascent stage, and the OGD nature is of the “bad” type. These countries have merely “aggregated data” over their Web interfaces which are incomplete, outdated and do not permit analytics. Besides, there are a number of challenges which need to be overcome for proper OGD adherence. Nevertheless, there are a lot of prospects for harnessing OGD for improved citizen–government interaction by creating a culture of transparency, collaboration and accountability. Practical implications The study holds immense significance for government bodies to appreciate the potential of OGD which would go a long way to add social and economic value to propel the country’s growth. Originality/value No study has been conducted so far which compares Iran, Lebanon and Jordan in terms of their OGD policies; this is the main contribution of the study. Also, conceding the significance of the three countries in terms of their socio-economic indices, academic research is warranted in relation to these countries.

BOLD (Big and Open Linked Data): What’s next?

Purpose The purpose of this paper is to appreciate the futuristic trends of Big and Open Linked Data (BOLD). While designating the ongoing progress of BOLD as BOLD 0.0, the paper also identifies the trajectory of BOLD 0.0 as BOLD 1.0, BOLD 2.0 and BOLD 3.0 in terms of the complexity and management of data sets from different sources. Design/methodology/approach This is a viewpoint and the ideas presented here are personal. Findings The trajectory of BOLD shall witness ever-growing challenges as the nature and scope of data sets grow complicated. The paper posits that by the time BOLD would attain its maturity, there would be a need for newer technologies and data architecture platforms which are relatively affordable and available as “Open Source”, if possible. Research limitations/implications Being exploratory in approach, this viewpoint presents a futuristic trend, which may or may not be valid. Nevertheless, there are significant practical implications for the academicians and practitioners to appreciate the likely challenges in the coming times for ensuring the sustainability of BOLD. Originality/value While there are a number of studies on BOLD, there are no studies which seek to propose the possible trends in BOLD’s progress. This paper seeks to plug this gap.