Susi Peacock

Methodological Reflections on the Use of Asynchronous Online Focus Groups in Health Research

The Internet is increasingly used as a tool in qualitative research. In particular, asynchronous online focus groups are used when factors such as cost, time, or access to participants can make conducting face-to-face research difficult. In this article we consider key methodological issues involved in using asynchronous online focus groups to explore experiences of health and illness. The written nature of Internet communication, the lack of physical presence, and the asynchronous, longitudinal aspects enable participants who might not normally contribute to research studies to reflect on their personal stories before disclosing them to the researcher. Implications for study design, recruitment strategies, and ethics should be considered when deciding whether to use this method.

The Role of Learning Technologists in Supporting E-Research.

This article explores how the role of learning technologists, a professional group that has emerged during the last 15 to 20 years, may be diversifying to include supporting e-research. It contributes to the current debate about the emerging profession and the roles it should play in contemporary higher education. Previous studies have shown that, typically, the profession’s role has focussed almost exclusively on curriculum development; traditionally, learning technologists work with students and tutors to enhance the learning environment with technology. This article presents two case studies of PhD research that used a standard e-learning tool, the virtual learning environment (VLE), to conduct focus groups online. The case studies demonstrate the expert role of the learning technologist in supporting researchers to make informed decisions about whether and how to use e-learning tools to conduct qualitative e-research. The learning technologist advised on the potential advantages and limitations of using the VLE for research and fostered collaborative, working relationships with the researchers, acquiring extensive background knowledge about their projects. This required the learning technologist to draw upon her own experience with research into e-learning and on her professional experience gained from supporting curriculum developments. It is suggested that many learning technologists could extend their roles, transferring their knowledge to include supporting e-research. A more inclusive model of the learning technologist’s role in academia could help address the potential polarisation of the profession into researchers and practitioners. Keywords: learning technologists; e-research; online focus groups; e-learning tools DOI: 10.1080/09687760903033041

Improving access to learning in the workplace using technology in an accredited course

This article gives an account of a case study which seeks to explore the potential for using technology to deliver learning in the workplace: a syringe driver course for nurses. We provide a brief overview of workplace learning, continuing professional development and learning technology in the health sciences. The paper then draws upon a three-year project that involved the transition of a traditionally taught, institution-based face-to-face course to work-based learning using technology. Through the evaluation and discussion of the case study we address key issues that have emerged, such as, marketing of the product; in our case it was decided that the most cost-effective way to provide the course and recuperate some costs was to accredit the course by the Institution. Registered practitioners in the workplace assess learning and are linked to the quality assurance mechanisms of the Institution. We also consider some of the major barriers to implementation, highlighting critical areas for consideration for those undertaking a similar project. These include the lack of technical knowledge in the Group, which resulted in a steep learning curve for all members. This and numerous iterations of materials (including video and animations) lengthened the project considerably whilst technological advances meant other more sophisticated technological solutions that became available during the production process were incorporated. A cost benefit analysis would show that the product has been delivered across Scotland and production costs covered and that there have been unquantifiable gains, including improving the external profile of the academic institution and the NHS Trust, developing the technical skills of the Group and providing invaluable experience of working in a cross-disciplinary collaborative working environment.

Retreats for intramental thinking in collaborative online learning

Abstract Much online learning nowadays depends upon the creation of a generic, quality online educational experience, with a particular emphasis on collaborative conversations. In this discursive piece, drawing upon published scholarship and our facilitation and evaluation of learning in technology-mediated environments, we propose an enrichment to the pedagogy of such approaches, referred to as learner retreats. Such metaphorical spaces recognise the need for a ‘quiet, safe place’ for the private (internal) reflective thinking of each learner, as a foil to the shared collaborative dialogues in the external world of the online community. This ‘headspace’, with a specific focus on private thinking, is where community learners may probe and enhance current group thinking through reflection and self-regulatory activities. Guidelines are provided for tutors wishing to optimise the use and impact of such personal retreats, promoting deep individual learning and development within the educational experience of online learning communities.

Integrating reflective activities in eportfolios to support the development of abilities in self-managed experiential learning

Abstract This article presents the case for self-managing and self-regulating learners to link their various forms of reflection explicitly, and to do so within an ePortfolio, in order to support the development of higher-level abilities such as problem-solving, critiquing, decision-making, empathising and resolving conflicts. It explores the reflective options for self-managed experiential learning, and concentrates upon what three forms of reflection (reflection-for, -on- and in-action) entail, and could contribute to learning and development. It also addresses how linking previous reflections (composted reflections) can contribute to the development of higher-level abilities. An ePortfolio is taken as a natural and effective location for this integration. Guidance is offered, requiring modest tutorial activity to generate and maintain learner involvement in the development of linked reflections in a learner’s assorted records and reflections housed in an ePortfolio. Suggestions for gathering learner constructive feedback on such initiatives are included.

Towards online student-directed communities of inquiry

Abstract This paper opens by summarising the case for student-directed learning in online higher education as a means of bringing about the development and use of higher-level cognitive and interpersonal abilities such as critical and creative thinking. The writers refine their conceptualisations of student-direction, different to, but flowing from student-centred learning, by scrutinising a progressive series of face-to-face examples offering some autonomy in learning. Nine features are identified as essential in a student-directed programme. They review Garrison’s recent account of learning-centred Communities of Inquiry (CoI), identifying aspects of the teacher/instructor’s role that would need to be altered for student-directed online communities. Guidelines are suggested for creating a student-directed CoI including programme design addressing the development, and use, of generic abilities. Finally, the writers provide an example programme structure incorporating preparation of learners for the responsibilities expected of them and the changing role of the tutor in an online student-directed CoI.