Suzanne Gagnon

Rethinking Global Leadership Development Programmes: The Interrelated Significance of Power, Context and Identity:

Organization studies scholars have examined leadership development processes on only a handful of occasions. This paper argues that an organizational lens, rather than individualized and decontextualized research, can significantly advance this under-theorized field. A critical organizational framing, in particular, assists not only in problematizing the ‘leader’ identities produced within contemporary leadership development programmes (LDPs), but also in surfacing the ways in which power, context and identity can be inextricably linked within specific practices. The article contributes to critical leadership and organization studies in three main ways. First, it theorizes through a critical identity lens the regulatory practices that constitute an idealized leader self in two separate global LDPs, and which create tensions and paradoxes rarely examined in studies of LDPs and organizations more generally. Second, it examines participants’ considerable resistance to the prevailing models of global leader prescribed in the two programmes. Third, our dual case analysis highlights the role of discursive context, enabling us to compare two particular strategies of leadership development through identity regulation: ‘investiture’ and ‘divestiture’. The paper concludes by discussing the implications of this analysis for rethinking theory and practice, and suggests future research directions for critical organization studies of leadership and LDPs.

Learning to Lead, Unscripted: Developing Affiliative Leadership Through Improvisational Theatre

We argue that improvisational theatre training creates a compelling experience of co-creation through interaction and, as such, can be used to build a distinctive kind of leadership skills. Theories of leadership as relational, collaborative or shared are in pointed contrast to traditional notions of an individual “hero leader” who possesses the required answers, and whom others follow. Corresponding thinking on how to develop these newer forms has, to date, been relatively rare. In this article, we draw on recent research to identify three core principles for learning affiliative leadership. We then apply literature on improvisational theatre and its main skill areas to build a model of developing affiliative leadership, and illustrate the model through an improvisation workshop in which participants learn the skills and principles that it sets out. The model and workshop may serve as useful tools for those searching for methods to develop leadership in contemporary organizations.

The fragmentation of pay determination in the British civil service: A union member perspective

Purpose – The purpose of this article is to evaluate employee perceptions of pay practice in civil service executive agencies in the wake of changes in the established institutions of pay determination. Design/methodology/approach – A survey design drawing original data from 1,057 civil servants, all members of the IPMS (now merged with EMA to form Prospectus), the union representing scientific, technical and professional occupations in the civil service. Findings – The study distinguishes four distinctive pay practice systems. Pay satisfaction is found to be positively related to two principles: a clear effort-reward link and an understanding of pay criteria. However, employees are more satisfied with pay when their organisational pay system accords with traditional rather than newer practices. This suggests that embedded norms continue to exert a powerful influence over employee perceptions of pay. Research limitations/implications – Whilst the respondent profile accurately reflects those working in the scientific, professional and technical grades (predominantly male, white, full-time workers), aspects of this profile do not accurately reflect the civil service as a whole. Practical implications – Old habits “die hard”. A sobering message for those practitioners who readily assume that forced change in pay systems will elicit “desired” employee responses. Originality/value – Against a backdrop of fundamental changes in the character of pay determination in the civil service, this study presents employee perceptions of pay practices, shows how they combine in ways that reflect a distinct set of pay systems and reveals the impact associated with these systems on attitudes and behaviours.

A [Critical] Ecological Model to Enabling Change: Promoting Diversity and Inclusion

Abstract Purpose To explore how Critical Management Studies can be used to frame a strategy to effect change and promote diversity and inclusion in organizations. Design/methodology/approach Drawing on the experience gained from a large multi-sector action research project aimed at promoting equality, diversity and inclusion in organizations, this chapter proposes a multilayer [Critical] Ecological Model. Findings While early critical theorists were committed to effecting change, the rise of post-modern critical theory eroded the ground on which to stand, widening the gap between theory and practice. Secondly, the chapter asserts the importance of linking empirical research and critical theory in order to advance equality seeking projects. Thirdly, the chapter provides a [Critical] Ecological model that bridges theory and action in Critical Management Studies, based partly on experience from a large community-based research project. The need for a multifaceted approach to advance equality and inclusion emerged as a way to bridge ideological differences among actors and academics committed to effecting social change. Practical implications By addressing directly the challenges of theoretical rifts as well as differences in research focused on micro, meso and macro levels, the chapter builds a framework to allow different stakeholders – scholars, practitioners, activists and change agents across sectors – to take action in advancing inclusion and equality as well as an understanding of interactions between levels. Originality/value While sharing similar goals, many approaches to change are fragmented on the level of analysis and by underlying paradigms. This chapter is unique in its focus on ways to bridge theory and practice and to develop a framework for action that accommodates equality seeking theorists and activists working on several levels.

Resistance through Difference: The Co-Constitution of Dissent and Inclusion:

This article argues that the discursive construction of difference can shape resistance in organizations. Drawing on an inductive study of international teams in a global leadership programme, the paper reveals how difference is discursively produced and reproduced in team members’ talk. In conditions of normalizing control, the majority of teams engage in individuating practices that reinforce internal differences, preclude group cohesion and marginalize certain members. One team, however, explicitly resists programme stipulations in ways that express members’ heterogeneity and simultaneously reinforce group solidarity and inclusion. Referring to these oppositional practices as ‘resistance through difference’, the article describes how dissent challenges the hierarchies and disciplinary practices embedded in the leadership programme, and theorizes the co-constitution of inclusion and resistance. By examining the construction of difference not as ‘a problem’, but as a productive resource, the paper also addresses the generative outcomes of this managerial resistance. We argue that ‘resistance through difference’ is an important form of dissent that could well become more prevalent as globalized business processes expand.

Trade-offs and disappearing acts: shifting societal discourses of diversity in Canada over three decades

Abstract In the past few decades, research on minority and disadvantaged groups in the workplace has focused on the discourse of diversity management; however, most of this research has emphasized individual and organizational discourse rather than broader, societal contexts. Our critical analysis of societal/macro level discourse explores the discursive constructions of equity and diversity in Canada, and provides original findings on how these discourses have been produced in the public sphere. We apply quantitative and qualitative textual analysis to articles published from 1986 to 2014 in The Globe and Mail, a nationally distributed newspaper, and the Canadian Employment Equity Act Annual Reports from 1988 to 2013. This paper describes a range of discursive patterns including those focusing on compliance-based equity oriented toward social justice as well as voluntary ‘diversity management’ grounded in corporate self-interest. It demonstrates important trade-offs in who is protected and promoted through the contrasting discourses, and in the types of actors legitimizing these discourses. We provide detailed evidence of these patterns by applying Habermas’ Theory of Communicative Action, and conclude with a discussion of implications for practice and for theory that are suggested in our analysis.

Discursive Opportunities and Strategy-Making in Social Organizations: A Conceptual Framework

Due to scarce resources, social organizations are characterized by a high need to collaborate in order to achieve their social goals. Compared to for-profit organizations, their value-based approac...