Suzanne Zivnuska

The Interactive Effect of Leader-Member Exchange and Communication Frequency on Performance Ratings

The authors tested the hypothesis that communication frequency moderates the relationship between leader-member exchange (LMX) and job-performance ratings. In a study of 188 private sector workers, they found that LMX was more strongly related to job-performance ratings among individuals reporting frequent communication with the supervisor than among those reporting infrequent communication. At high levels of LMX, workers reporting frequent communication with the supervisor received more favorable job-performance ratings than did workers reporting infrequent communication. In contrast, at low levels of LMX, workers reporting frequent communication with the supervisor received less favorable job-performance ratings than workers reporting infrequent communication. The authors conducted a 2nd study of 153 public sector workers to provide a constructive replication and found similar results.

Is work—family balance more than conflict and enrichment?

This study deepens our theoretical and practical understanding of work—family balance, defined as the ‘accomplishment of role-related expectations that are negotiated and shared between an individual and his/her role-related partners in the work and family domains’ (Grzywacz & Carlson, 2007: 458). We develop a new measure of work—family balance and establish discriminant validity between it, work—family conflict, and work—family enrichment. Further, we examine the relationship of work—family balance with six key work and family outcomes. Results suggest that balance explains variance beyond that explained by traditional measures of conflict and enrichment for five of six outcomes tested: job satisfaction, organizational commitment, family satisfaction, family performance, and family functioning. We conclude with a discussion of the applications of our work.

A cognitive approach to understanding university image

This study employed a cognitive psychological approach to examining a little studied phenomenon – university image – among two groups of evaluators. The study found that different groups used different criteria when rating ten major US universities. Found to significantly predict the image of the universities among a sample of current university students were three factors: academic factors, athletic factors, and the extent of news coverage of the university. Found to significantly predict the image of the same universities among an adult, non‐student sample were four factors: a combined factor including all university attributes (including academic and athletic); the extent of news coverage; the education level of respondents; and the respondents’ level of sports fanship. Recent research in attitude structure is used to explain how different image criteria are recalled and employed by the different groups.

Understanding the relationship between individualism–collectivism and team performance through an integration of social identity theory and the social relations model

In studying the relationship between individualism–collectivism and team performance, empirical research has shown that individualistic team members exert a negative influence on team performance. However, theoretical understanding of why this relationship exists is lacking. Addressing this gap in the literature, this research proposes a theoretical model of the relationship between individualism–collectivism and team performance by integrating two previously distinct theories, social identity theory and the social relations model. Drawing upon these theories, we propose that team identification, meta-perception accuracy, and team identity will mediate the relationship between individualism–collectivism and team performance. Further, we posit that task interdependence will moderate the relationship between individualism–collectivism and team identifi-cation. In developing our work, we formulate testable propositions which are aligned with the specific relationships shown in our model. After presenting our model and propositions, we discuss the theoretical and practical implications of our work, and suggest areas for future research.

Work-Family Enrichment and Job Performance: A Constructive Replication of Affective Events Theory

Based on affective events theory (AET), we hypothesize a four-step model of the mediating mechanisms of positive mood and job satisfaction in the relationship between work-family enrichment and job performance. We test this model for both directions of enrichment (work-to-family and family-to-work). We used two samples to test the model using structural equation modeling. Results from Study 1, which included 240 full-time employees, were replicated in Study 2, which included 189 matched subordinate-supervisor dyads. For the work-to-family direction, results from both samples support our conceptual model and indicate mediation of the enrichment-performance relationship for the work-to-family direction of enrichment. For the family-to-work direction, results from the first sample support our conceptual model but results from the second sample do not. Our findings help elucidate mixed findings in the enrichment and job performance literatures and contribute to an understanding of the mechanisms linking these concepts. We conclude with a discussion of the practical and theoretical implications of our findings.

Is it better to receive than to give? Empathy in the conflict-distress relationship.

The moderating effect of partner empathy on the relationship between both directions of work-family conflict (work-to-family and family-to-work) and psychological distress of both the job incumbent and partner are examined in this study. Considering empathy as a specific dimension of emotional social support, we hypothesized that receiving empathy would buffer negative spillover to the job incumbent while giving empathy would exacerbate negative crossover to the partner. A study of 270 job incumbents and their partners revealed that receiving partner empathy fully moderated spillover effects due to family-to-work conflict but had no effects with work-to-family conflict. We also found it interesting that giving partner empathy moderated the crossover effects on family-to-work conflict but had no effects with work-to-family conflict. Implications of these findings and avenues for future research are discussed.

Book Review Essay: The Future of Innovation

The article reviews the books ‘Collaborative Entrepreneurship: How Groups of Networked Firms Use Continuous Innovation to Create Economic Wealth,’ by Raymond E. Miles, Grant Miles, and Charles C. Snow, and ‘The Future of Ideas: The Fate of the Commons in a Connected World,’ by Lawrence Lessig.

Mindfulness at work: resource accumulation, well-being, and attitudes

Purpose – Mindfulness is a well-studied phenomenon in many disciplines. Little is known about its impacts on employees at work. The purpose of this paper is to focus on mindfulness at work, defined as a psychological state in which employees intentionally pay full attention to the present moment while executing job tasks. The research model, grounded in conservation of resources theory, depicts how mindfulness at work may help employees develop resources (work-family balance and job engagement) which may be associated with greater well-being (less psychological distress and more job satisfaction) and organizational attitudes (intent to turnover and affective commitment). Design/methodology/approach – Using a sample of 503 full time employees, the authors test the model with structural equation modeling. Findings – Results supported the full research model, suggesting that mindfulness at work is an important antecedent to resource accrual, well-being, and organizational attitudes. Mindfulness at work exert...

Applying the job demands resources model to understand technology as a predictor of turnover intentions

Abstract Based on the Job Demands Resources model (Bakker & Demerouti, 2007), we empirically investigate how technology-based job autonomy, technology-based job overload, and technology-based job monitoring impact job attitudes and employee intentions to turnover. Using a sample of 326 full time employees, we found that the resource of technology-based job autonomy worked through job engagement, job satisfaction, and organizational commitment to lower employee turnover intentions. Simultaneously, the demands of technology-based job overload and technology-based job monitoring worked through job tension and job satisfaction, but not organizational commitment, to impact intentions to turnover. Implications and opportunities for future research of examining technology-based job characteristics are discussed.

The mechanisms of regulatory focus

Purpose The purpose of this paper is to explore the mechanisms underlying prevention-focus and promotion-focus, two distinct dimensions of regulatory focus undertaken to fulfill different goals. The authors explore distinct triggers (mindfulness and leader-member exchange (LMX)) and outcomes (role overload and burnout) of each. Design/methodology/approach The model is grounded in regulatory focus theory (Higgins, 1997), and is tested with data collected at two times from 206 full-time workers. Findings Findings revealed mindfulness was positively related to prevention- and promotion-focus, while LMX was positively related to only promotion-focus. Prevention-focus mediated the relationship between mindfulness and role overload and burnout, while promotion-focus mediated the relationship between both mindfulness and LMX and role overload, but not burnout. Originality/value This research expands the nomological network describing individual and dyadic antecedents to regulatory focus. It also explores the nature of the relationships between regulatory focus and career management consequences, and may allow us to offer useful advice for practicing managers trying to understand employee career trajectories.