Ta-Tao Chuang

An exploratory study of the extent of information technology adoption in SMEs: an application of upper echelon theory

Purpose – The paper aims to investigate the effect of compositions of managerial/demographic characteristics of the top management team (TMT) on the extent of information technology (IT) adoption in small businesses (SMEs), where such strategic decisions made by TMT have direct and significant influence on all aspects of business operations and its competitive position in a market.Design/methodology/approach – Based on the upper echelon theory, the study formulated four hypotheses relating the compositions of TMT characteristics to the extent of IT adoption in different functional areas. Multiple regression analysis was employed to analyze the data.Findings – The age average and the education average of TMT in small businesses are significant predictors of the extent of IT adoption. However, the group heterogeneity (either gender or ethnicity), contrary to the prediction, has negative impact on the extent of IT adoption.Practical implications – The research findings indicate that the age and education com...

A web analytics tool selection method: an analytical hierarchy process approach

Purpose – The purpose of this paper is to develop an analytical hierarchy process (AHP)‐based selection model for choosing a web analytics product/service that meets organizational needs.Design/methodology/approach – The research objective is achieved through modeling and empirical validation.Findings – While more criteria could be added, the proposed selection model provides a feasible approach to choosing a web analytics product/service. Cost‐ and risk‐related criteria are weighed heavier than those of technical capabilities. Tools based on the page tagging method are more popular than those based on transaction log file analysis. The level of technology savvy might play a role in the application of the selection model.Research limitations/implications – The development of web analytics products/service is still evolving. Thus, as the use of web analytics increases, more criteria might be identified and added to the model. The model is validated by groups for different sectors. In the future, it is sugg...

Planning and deployment of collaborative commerce: a conceptual framework and empirical evidences

This paper proposes a conceptual framework for planning and deploying collaborative commerce between business partners. The framework consists of two dimensions: the type of inter-organisational relationship and the level of engagement. The level of engagement is derived from the evolution of organisational computing. The underlying assumption of the conceptual framework is that trust and commitment between business partners is the premise for establishing a long-term collaborative relationship and that existing inter-organisational relationships influence the way collaborative commerce is conducted. Successful cases of collaborative commerce are identified to support the conceptual framework.

The Development Of a Data Mart System At a Public Institution

Abstract This paper presents a case in which the College of Business (COB) at a state university in the southern United Sates has implemented an information system (IS) with a data mart. The system has been used to efficiently and effectively manage faculty resources, to control daily operations, and to institute the AACSB International accreditation process with a record-speed. The paper focuses on describing successful factors and issues specifically related to the project in the context of public organizations and higher education.