Tarja Meristö

Työterveyshuollon tulevaisuuden skenaariot TYÖKE-hankkeessa

The goal of Tyoke project is to ensure the integration of the occupational health care and the rest of the social and health care. European Social Fund together with the research partners will finance the project. Finnish Institute of Occupational Health coordinates the project and other partners are University of Helsinki, University of Eastern Finland, Central Finland Health Care District and Laurea UAS. FuturesLab CoFi Laurea will create alternative futures scenarios for occupational health care to support the renewal of Finnish social and health care system. Driving forces are new requirements in working life challenging occupational health care both in structures and in action. Digitalization, robotics and globalization will change the working life not only among the customers of occupational health care but among professionals in the field, too.

SoTe-tieto ekosysteemissä : MORFEUS-näkymät asiakaslähtöisen yhteistyön ja palveluohjauksen työkaluina

Social and healthcare reform challenges the actors in the public, private and third sectors to develop their cooperation for the customers best. The multi-actor network needs not only the overall picture of the services and of their roles in the ecosystem, but also the fluent information flow between the actors in it. The developed information systems must be interoperable, but also the customers’ service needs must be taken into accounts. In the MORFEUS project (2015–2017) we have developed and tested a view prototype utilizing the idea of a state portal website enabling to combine and use various information resources. In the prototype we have developed by now three different views for three different users: the customer, the social and health care professional (a service advisor/a case manager) as well as the decision-maker. The views help to support a so called VIP-customer, who needs a special assistance or especially much support in his/her situation and to perceive the entire service packet in hand. Based on the user testing, it can be said that the idea to the prototype works. It helps to combine information from different sources and to get an overall picture of the situation of the customer to herself/himself and to the professional. Still, more testing is needed with e.g. customer families using child protection services as well as taking care of the ideas of structural documenting and of visualizing the system for promoting the empowerment and motivation of a customer as well as minimizing a possible stigma.

Future Skills in the ICT Industry: Qualitative and Quantitative Examination

The operational environment of the Information and Communication Technology (ICT) industry is in continuous change due to factors like rapid technological development, uncertain economic development and unpredictable consumer behaviour. Consequently, also the skills needed in the ICT industry are changing. Therefore, the quantitative and qualitative demand of ICT professionals in the future is difficult to forecast. However, anticipation and forecasting of the future ICT skills is very important. Issues related to the ICT skills are crucial for the positive development of the ICT industry as it is an extremely information and knowledge intensive industry. In this paper some of the change factors affecting the ICT industry are presented. In addition, quality and quantity of ICT professionals needed in the future is examined based on ICT company surveys and expert interviews. The future of the Finnish ICT industry is also outlined by using scenarios.