Teresa Tiago

An analysis of Internet Banking in Portugal: the antecedents of mobile banking adoption

In recent years, mobile operations have gained wide popularity among mainstream users, and banks tend to follow this trend. But are bank customers ready to move forward? Mobile banking appears to be a natural extension of Internet banking, . Thus, to predict consumer decisions to adopt mobile banking, it’s useful to understand the pattern of adoption of Internet banking (IB). This investigation seeks contribute to an expansion of the knowledge regarding this matter by researching Portuguese consumers’ patterns and behaviors concerning the acceptance and use intention of IB as a foundation for establishing growth strategies of mobile banking. For data collection, we used an online “snowball” process. The statistical treatment used included a factor analysis in order to allow examination of the interrelationships between the original variables. The analysis was made possible by developing a set of factors that expresses the common traits between them. The results revealed that the majority of respondents did not identify problems with the use of and interaction with the IB service. The study generated some interesting findings. First, the data generally supports the conceptual framework presented. However, some points need to be made: (i) trust and convenience, from all the elements referenced in the literature as relevant from the client’ perspective, continue to be a very important elements; (ii) the results did not support the paradigm that the characteristics of individuals affect their behavior as consumers, (iii) individual technological characteristics affect consumer adoption of IB service; (iv) consumer perceptions about the IB service affect their use, as reveal by the existence of three types of customers that show different practices and perceptions of IB; and (v) intention to use IB is dependent upon attitudes and subjective norms regarding the use of IB.

It's hard to be green: Reverse green value chain.

Firms have recently discovered that it is not enough to optimize internal processes and relationships with partners along the value chain to create a sustainable competitive market position. A clear customer orientation, which acknowledges that consumer buying behavior is complex and includes many elements implied in the value chain, is required. As companies offering green products are no exception to this rule, this study analyzes consumer behavior in Europe from a reserve green supply chain management perspective, using descriptive analyses and a structural equation model, with data collected by Flash Barometer comprising 26,573 responses from 28 European countries. The results suggest that European consumers are conscious of the green concept, but are not willing to buy or pay more for these products since the value is unclear. Companies offering green products must therefore rethink their strategies, especially in terms of value proposition, communication strategies, and eco-labeling.

Pharmaceutical Marketing STAR

Social media networks have become essential to the modern business world, and are especially a new channel for firms to connect with their clients and to establish a social customer relationship. Pharmaceutical firms can engage with health professionals and patients providing information and also obtaining feedback and referrals for online communities. This can be a powerful tool to build on with much more potential to explore. This work analyzes the social media profile and content created by pharmaceutical companies to develop a model for social media use. Their social media activity on both Facebook and Twitter was analyzed, and as a result, storytelling, triggers, amusement and reaction (STAR) model was proposed. The adoption of this model can enhance engagement online and therefore increase brand value and connectivity with consumers.

Food Experiences: The Oldest Social Network…

Tourists are placing their trust increasingly in users who upload comments on sites such as TripAdvisor, where they are encouraged to evaluate and describe their own vacation experiences. This phenomenon has led to a loss of importance of Opinion Makers, which has, traditionally, rated services and destinations based on tourism experiences. This work represents a more in-depth examination of the content of textual reviews of restaurants, classified by TripAdvisor “Top 10” in two different cities. A qualitative/quantitative analysis of information contained in these reviews was performed to identify references to dimensions of the DINESERV model and its variants. From this process, some traditional factors were identified. Additionally, a new one has been proposed, extending the conceptual model of institutional DINESERV. TripAdvisor profiles are calculated through a system of points that are assigned according to the number of contributions that users make to the system. However, this system does not take advantage of the richness and utility of textual reviews. This study proposes a new profile system, calculated from the DINESERV factors obtained from an analysis of the reviews; this system reflects with more consistency the real characteristics of users, since their feelings and experiences are taken into consideration in the profiles proposed. This new approach is not exclusive to the TripAdvisor system since the core model features online reviews about restaurants; thus, with minor changes, it can be adapted to other user-generated content sites, allowing the creation of a social knowledge management tool to help restaurants develop successful business strategies.

Tourism Events: The SATA Rallye Azores in Facebook and Twitter

Tourism events and sport activities have been separately widely analyzed due to the experience value offer, which can be integrated into destination marketing. However, little attention has been paid to the integration of sport as a tourism event that attracts casual sport Food Experiences: The Oldest Social

Cliff Diving in Virtual Communities

A niche new to global tourism and hospitality managers that combines the growing popularity of tourism with sports is attracting worldwide interest. Red Bull is one of the companies that promote several sporting events across the world that have demonstrated the ability to effectively mix tourism with sports. Evidence shows that people adopt different attitudes regarding tourism sports events choosing either “serious sports tourism” or “casual fan leisure”. Moreover, these tourists tend to bond and interact in distinctive ways in virtual communities linked to the event. The two groups of sport-seeking tourists share a common bond—the sporting event—but their preferences and behavior are quite different. In this sense, uncovering these patterns of tourist behavior can lead to more desirable event offerings, both from the point of view of the destination as well as for the promoting brand. This work analyzes two virtual communities on Facebook and Instagram that are associated with two Red Bull cliff diving events in Portugal and Denmark. An analysis using the STAR model identifies the links between active members of the communities.

Social Media in Azorean Organizations: Policies, Strategies and Perceptions

Social media have brought new opportunities, and also new challenges, for organizations. With them came the rise of a new context of action, largely influenced by the changing habits and the behavior of the consumer. The purpose of the following research is to analyze the views and strategies embraced by Azorean organizations, as well as the perceptions arising from the use of social media. For this study, a quantitative type of research, of a descriptive nature, was chosen, using an online survey. A total of 232 valid surveys obtained led to a range of perceptions about the use of social media. The study hypotheses were verified using the Kruskal-Wallis analysis. The results demonstrate that the majority of organizations involved in the study already use social media and that almost all of them use Facebook. The main reasons are to reach a wider audience, to increase notoriety and to communicate with customers. The most relevant difficulty felt after joining the social media is the lack of resources and availability. Marketing initiatives and content creation are the most-used activities. Remarkably, more than half don’t have a defined strategy, nor use measuring instruments to assess their presence. However, they consider that social media enhance their performance. Social media is a widely studied topic from the consumer’s point of view, but there is still little investigation from an organizational perspective. This work sought to contribute to the knowledge about the use and involvement of organizations in social media, especially in the peripheral context.

ISSUES IN DEFINING REGIONAL DEVELOPMENT: EXPLORATION POTENTIAL FROM THE SEA OF AZORES

During the treatment of this paper it is aimed the accurate characterization of natural objects that constitute the natural heritage of this region, as well as the proposals for new monuments. In this article it is conducted a genuine scientific work for the analysis of these monuments and the values associated with them. The basic method that is used in the treatment of this paper has been the one of direct field observations, analyzing these aspects; their physical condition, size, prognosis and photography. The paper has scientific value to researchers in the field of geography and local authorities. The main part in the paper is occupied by the results of the performed work in the following areas: The assessment of the natural conditions of this district, in function ofthe natural monuments. The classification of natural monuments; geomonuments, bio and hidromonuments. The physical analysis of the declared monuments,explaining their current situation and future trend.Their association with different views. Proposals for new natural monuments, for those objects that meet the criteria of being such. All these proposed monuments, are analyzed by the natural aspect, and accompanied by photos. At the end of this paper are given the conclusions, noting that the natural heritage of this district is a national asset. There are given some recommendations such as; their defence is responsibility of the state and of all the public opinion. Their good management requires strong legal measures in order to preserve these values.This article focuses in the azorean third tea period (1878-1879), time to learn and the first move towards tea industry. This time is made up of two periods: First, time to collect and make tea (March to July 1878); Second, time to collect and make tea (April to July 1879). With the hiring of two Chinese tea technicians, Lau-a-Pan (the master) and Lau-a- Teng (the interpreter) by the local agricultural society, locals rapidly acquired two things: how to grow and make tea and the value of his tea. Tea industry brought together first and second generation SPAM members, who, to cope with wine and orange crises, among other products, invested in tea. Industry mainly developed in Saint Michaels‘s Island.Military in Pakistan and Bangladesh has been deeply involved in politics all over the history. Since after the birth of both countries, the strong democratic government has not yet been established, due to the continuous involvement of Military in politics. The current research attempts to evaluate the main causes of Military Intervention in two countries. The utilized information of causes has been taken from books, journals, articles, on line materials and other secondary sources. The findings result with regard to the sources of military interventions in politics are the causes of weak political institution, vested interest of the military, legacy of the British army, political corruption and superiority.The subject of insurance law has been a very trickish and clumsy one to anybody who desires to know about it or conduct any research with regard to same. The general notion of the public against insurance companies is very negative when it comes to the aspect of payment of indemnity by the insurers. Perhaps based on a simple or very trivial excuse, the insurer may repudiate liability either on the basis of non – disclosure or non – possession of insurable interest e.t.c. In most cases, insurers have denied or repudiated indemnities on ground of non – disclosure which in all of the policies are made to be a ―warranty‖ or ―conditions‖ which goes to the root of the contract itself. The common law rule on this is very strict and therefore operates against the claim of the assured whenever the defence is raised by the insurer. However, the Nigerian Insurance Act, appears to have remedied this common law position by making the concept of non – disclosure equitable to both parties to an insurance policy. It is hereby suggested that other jurisdiction should follow suit for the development of insurance law.The need to own assets, whether in the form of long-term tangible or intangible assets, conditions a successful operation of an accounting entity in some cases. The objective of the article is to compare the asset structure defined for public sector accounting entities to the asset structure binding for business entities in compliance with the legislation valid in SR. Further objective of the article is to compare the legislation valid in SR in terms of long-term assets to the legislation defined under IAS/IFRS International Accounting Standards (applicable for businesses) and IPSAS (applicable for public sector entities). Our effort is to point out the differences on the grounds of the given comparisons, and to propose measures aimed at enhancing the legislation on the grounds of the analysis.Mass housing estates of the second half of the 20th century represent a poorly described and appraised topic of recent history. Mainly professionals overlook their garden design related aspect. It seems unbuilt areas within them were neglected by their authors; still, they represent an essential change in the urban structure in the 20th century and the rising significance of elements representing nature in urbanized environments. The present text focuses on housing estates in the Czech Republic that were built between the 1960s and 1989, especially their garden design related and landscape related aspects. First, circumstances of post-war building of mass housing and the role of modernist theories are introduced. Second, the development of forms of public areas in specific conditions of socialist central planning is observed. Our exploration concentrates on significant projects presented in the press of the time as well as housing estates that did not stand out from the average. The results, which we are presenting, are an overview of particular types of public spaces within mass housing estates with their basic characteristics and a definition of the roles of vegetation and other garden design means related to housing. In conclusion, we formulate a general development direction which the relation between landscape and housing took, as we can observe it in the example of housing estates of the second half of the 20th century.Our research is dedicated to the problem of the development of the future doctors’ subject competencies in Medical deontology by means of Cooperative learning structures. In this article we are going to review the findings on the initial level of the future doctors’ subject competencies in Medical deontology in terms of the motivational component within the framework of the experimental part of the investigation. Our main task is to reveal the gaps in the motivational component of the future doctors’ subject competencies in Medical deontology and to suggest Cooperative learning as a technique to improve the deontological education. The initial level of the development of the future doctors’ subject competencies in Medical deontology has been evaluated by us in terms of three components – motivational, cognitive and behavioral the essence of which is represented in criteria and the latter are reflected in indicators. In this article we will review the findings on the motivational component. The initial level of the development of the motivational component of the competencies in Medical deontology has been determined in terms of the professional needs and interests of the medical students, the indicators of which include awareness of a career choice, type of motivation to study at the higher medical educational establishment (“professional” motives, motives of “personal prestige”, “pragmatic” and “educational” motives, external factors), prevailing personality orientation (humanistic, professional, social, business, and antisocial), motivation for communication, self-improvement and selfdevelopment motivation, recognition of the practical significance of the academic course “Deontology in medicine”, an interest in ethical and deontological education.Nowadays, the number of stimuli reaching the consumers is underdrastic growth. At the same time, consumers are not able to or willing toprocess this amount of information. In spite of the educational level,informative campaigns and publications, the consumers‘ level of knowledgeremains low concerning the composition of food products. On the basis of aresearch carried out in 2013, in Hungary and involving 1,150 individuals, wecan state that consumers are not aware of the extent of carbohydrates andenergy contained in their food products. It is the responsibility of consumerprotection to work out a signalling for food products that is easy to beprocessed and can be immediately understood by the consumers. Such aninitiative could be the comprehensive and mandatory introduction of the―traffic light system‖.Agence France-Presse (AFP) is an international French news agency located in Paris. It is the oldest and largest news agency in the world. It is one of four most outstanding agencies together with “Associate Press”, “Reuters” and “Itar-Tass”. Information agencies originated from 1835 when a young French writer and translator Charles-Louis Havas established Agency Havas on the basis of which was established one of the greatest agencies France-Presse. A lot of issues were changed in the strategy of the Agency from the day of its foundation, but in XXI century, the epoch of modern technologies, it faced new challenges and accomplished changes in the sphere of its activities. Top management of Agence France- Presse managed to implement new technologies and become one of the most prestigious agencies in the world.The spectrum of the problems analyzed in the following article is based on the works by Merab Mamardashvili (1930-1990) dedicated to the theme of Europe, talks given in Paris and Barcelona, articles and interviews published in various French newspapers or journals. Mamardashvili clearly realized that the establishment of democratic regime in the society emerging on the ruins of a totalitarian state could create the most complicated problem to the state and culture; that the indigenous peoples of the former Soviet Union (including Georgians) who before October Revolution could not follow the time, modernity, would find themselves in a difficult situation in the process of formation of civil society and its members as citizens. The aspiration toward modernizing the individuals poses many difficulties to the politicians and citizens because we are simultaneously being transformed into free and independent nation, and the members of civil society. The situation is complicated by the fact that this process passes through the fog of post-totalitarian society. Merab Mamardashili’s critical analysis is due to a desire for better future of Georgia, the desire that in the era of globalization Georgian thinking could adequately respond to the challenges of time. In the process of desovietization of thinking and formation of civil society, the views developed by the philosopher Merab Mamardashili about the relationships between the individual and society are still valuable and relevant.The total world population is 7.093 billion of them 1.29 billion do live with absolute poverty [PPP below

WILINESS TO PAY: AZOREAN ETHNOCENTRIC BUYER BEHAVIOR

1.25]. Around 4 million of people die cause of starving and malnutrition and 25 million without treatment/year. 100 million is homeless and further 100 million is hidden homeless. Around 200 million is unemployed, of them 75 million that is 13% of the total figure is between the ages of 15 & 24 [IMF-2012]. If dramatic changes are not happened in the world job markets and young jobless is remain stable, its impact would be very devastative for the forthcoming world.This paper analyzes the category of mediation from the point of view of humanisticoriented pedagogy. Mediation is discussed first in its presumably most popular context, that is, in the context of legal procedures, where Polish law is taken as an illustrative material. Against this background, the main functions and principles of legal concept of mediation are presented. Further investigations are devoted to the characterization of humanistic-oriented pedagogy, with emphasis on the main categories of this type of pedagogical inquiry. The very notion of category is also focused on. Finally, the research question concerning the understanding of mediation as a category of humanistic-oriented pedagogy is discussed. It is argued that certain important values underlying the legal concept of mediation are present in the research in pedagogy, but in the latter context, the category of mediation adopts a much broader meaning, for its elements are present in every stage of human development.Screening of oncologic pathology of gastro-intestinal tract by means of multicenter endoscopic examination has shown that phylactic esophagogastroduodenoscopy, сolonofiberscopy can be recommended as an obligatory component during planned examination. Despite all the achievements of modern medicine , the entry of new methods of diagnosis and healing, the disease incidence and death rate due to oncologic diseases has been constantly increasing in the world. It is well-known , that cancer is the second leading reason of death after cardiovascular system diseases death. If to summarize the cancer frequency of all organs of gastro-intestinal tract, it will take the first place (more than 50%), powering past larynx cancer, breast cancer, and prostate cancer1. Therewith disease and death rate are the cancer of approximately all digestive systems 2. Numerous research proves, that disease prognosis mainly depends on oncology diagnose promptness, which gives much meaning to the earlier diagnosis. Unfortunately, 60– 80% patients with for the first time oncology diagnose already have III–IV stages of disease2. Potential causes of such late diagnose are late application of patients, erased clinical performance, and also deficient oncological suspicion of doctors with primary stage of healthcare.

Who is the better player? Off-field battle on Facebook and Twitter

During the treatment of this paper it is aimed the accurate characterization of natural objects that constitute the natural heritage of this region, as well as the proposals for new monuments. In this article it is conducted a genuine scientific work for the analysis of these monuments and the values associated with them. The basic method that is used in the treatment of this paper has been the one of direct field observations, analyzing these aspects; their physical condition, size, prognosis and photography. The paper has scientific value to researchers in the field of geography and local authorities. The main part in the paper is occupied by the results of the performed work in the following areas: The assessment of the natural conditions of this district, in function ofthe natural monuments. The classification of natural monuments; geomonuments, bio and hidromonuments. The physical analysis of the declared monuments,explaining their current situation and future trend.Their association with different views. Proposals for new natural monuments, for those objects that meet the criteria of being such. All these proposed monuments, are analyzed by the natural aspect, and accompanied by photos. At the end of this paper are given the conclusions, noting that the natural heritage of this district is a national asset. There are given some recommendations such as; their defence is responsibility of the state and of all the public opinion. Their good management requires strong legal measures in order to preserve these values.This article focuses in the azorean third tea period (1878-1879), time to learn and the first move towards tea industry. This time is made up of two periods: First, time to collect and make tea (March to July 1878); Second, time to collect and make tea (April to July 1879). With the hiring of two Chinese tea technicians, Lau-a-Pan (the master) and Lau-a- Teng (the interpreter) by the local agricultural society, locals rapidly acquired two things: how to grow and make tea and the value of his tea. Tea industry brought together first and second generation SPAM members, who, to cope with wine and orange crises, among other products, invested in tea. Industry mainly developed in Saint Michaels‘s Island.Military in Pakistan and Bangladesh has been deeply involved in politics all over the history. Since after the birth of both countries, the strong democratic government has not yet been established, due to the continuous involvement of Military in politics. The current research attempts to evaluate the main causes of Military Intervention in two countries. The utilized information of causes has been taken from books, journals, articles, on line materials and other secondary sources. The findings result with regard to the sources of military interventions in politics are the causes of weak political institution, vested interest of the military, legacy of the British army, political corruption and superiority.The subject of insurance law has been a very trickish and clumsy one to anybody who desires to know about it or conduct any research with regard to same. The general notion of the public against insurance companies is very negative when it comes to the aspect of payment of indemnity by the insurers. Perhaps based on a simple or very trivial excuse, the insurer may repudiate liability either on the basis of non – disclosure or non – possession of insurable interest e.t.c. In most cases, insurers have denied or repudiated indemnities on ground of non – disclosure which in all of the policies are made to be a ―warranty‖ or ―conditions‖ which goes to the root of the contract itself. The common law rule on this is very strict and therefore operates against the claim of the assured whenever the defence is raised by the insurer. However, the Nigerian Insurance Act, appears to have remedied this common law position by making the concept of non – disclosure equitable to both parties to an insurance policy. It is hereby suggested that other jurisdiction should follow suit for the development of insurance law.The need to own assets, whether in the form of long-term tangible or intangible assets, conditions a successful operation of an accounting entity in some cases. The objective of the article is to compare the asset structure defined for public sector accounting entities to the asset structure binding for business entities in compliance with the legislation valid in SR. Further objective of the article is to compare the legislation valid in SR in terms of long-term assets to the legislation defined under IAS/IFRS International Accounting Standards (applicable for businesses) and IPSAS (applicable for public sector entities). Our effort is to point out the differences on the grounds of the given comparisons, and to propose measures aimed at enhancing the legislation on the grounds of the analysis.Mass housing estates of the second half of the 20th century represent a poorly described and appraised topic of recent history. Mainly professionals overlook their garden design related aspect. It seems unbuilt areas within them were neglected by their authors; still, they represent an essential change in the urban structure in the 20th century and the rising significance of elements representing nature in urbanized environments. The present text focuses on housing estates in the Czech Republic that were built between the 1960s and 1989, especially their garden design related and landscape related aspects. First, circumstances of post-war building of mass housing and the role of modernist theories are introduced. Second, the development of forms of public areas in specific conditions of socialist central planning is observed. Our exploration concentrates on significant projects presented in the press of the time as well as housing estates that did not stand out from the average. The results, which we are presenting, are an overview of particular types of public spaces within mass housing estates with their basic characteristics and a definition of the roles of vegetation and other garden design means related to housing. In conclusion, we formulate a general development direction which the relation between landscape and housing took, as we can observe it in the example of housing estates of the second half of the 20th century.Our research is dedicated to the problem of the development of the future doctors’ subject competencies in Medical deontology by means of Cooperative learning structures. In this article we are going to review the findings on the initial level of the future doctors’ subject competencies in Medical deontology in terms of the motivational component within the framework of the experimental part of the investigation. Our main task is to reveal the gaps in the motivational component of the future doctors’ subject competencies in Medical deontology and to suggest Cooperative learning as a technique to improve the deontological education. The initial level of the development of the future doctors’ subject competencies in Medical deontology has been evaluated by us in terms of three components – motivational, cognitive and behavioral the essence of which is represented in criteria and the latter are reflected in indicators. In this article we will review the findings on the motivational component. The initial level of the development of the motivational component of the competencies in Medical deontology has been determined in terms of the professional needs and interests of the medical students, the indicators of which include awareness of a career choice, type of motivation to study at the higher medical educational establishment (“professional” motives, motives of “personal prestige”, “pragmatic” and “educational” motives, external factors), prevailing personality orientation (humanistic, professional, social, business, and antisocial), motivation for communication, self-improvement and selfdevelopment motivation, recognition of the practical significance of the academic course “Deontology in medicine”, an interest in ethical and deontological education.Nowadays, the number of stimuli reaching the consumers is underdrastic growth. At the same time, consumers are not able to or willing toprocess this amount of information. In spite of the educational level,informative campaigns and publications, the consumers‘ level of knowledgeremains low concerning the composition of food products. On the basis of aresearch carried out in 2013, in Hungary and involving 1,150 individuals, wecan state that consumers are not aware of the extent of carbohydrates andenergy contained in their food products. It is the responsibility of consumerprotection to work out a signalling for food products that is easy to beprocessed and can be immediately understood by the consumers. Such aninitiative could be the comprehensive and mandatory introduction of the―traffic light system‖.Agence France-Presse (AFP) is an international French news agency located in Paris. It is the oldest and largest news agency in the world. It is one of four most outstanding agencies together with “Associate Press”, “Reuters” and “Itar-Tass”. Information agencies originated from 1835 when a young French writer and translator Charles-Louis Havas established Agency Havas on the basis of which was established one of the greatest agencies France-Presse. A lot of issues were changed in the strategy of the Agency from the day of its foundation, but in XXI century, the epoch of modern technologies, it faced new challenges and accomplished changes in the sphere of its activities. Top management of Agence France- Presse managed to implement new technologies and become one of the most prestigious agencies in the world.The spectrum of the problems analyzed in the following article is based on the works by Merab Mamardashvili (1930-1990) dedicated to the theme of Europe, talks given in Paris and Barcelona, articles and interviews published in various French newspapers or journals. Mamardashvili clearly realized that the establishment of democratic regime in the society emerging on the ruins of a totalitarian state could create the most complicated problem to the state and culture; that the indigenous peoples of the former Soviet Union (including Georgians) who before October Revolution could not follow the time, modernity, would find themselves in a difficult situation in the process of formation of civil society and its members as citizens. The aspiration toward modernizing the individuals poses many difficulties to the politicians and citizens because we are simultaneously being transformed into free and independent nation, and the members of civil society. The situation is complicated by the fact that this process passes through the fog of post-totalitarian society. Merab Mamardashili’s critical analysis is due to a desire for better future of Georgia, the desire that in the era of globalization Georgian thinking could adequately respond to the challenges of time. In the process of desovietization of thinking and formation of civil society, the views developed by the philosopher Merab Mamardashili about the relationships between the individual and society are still valuable and relevant.The total world population is 7.093 billion of them 1.29 billion do live with absolute poverty [PPP below