Thomas Turner

Causes and consequences of psychological contracts among knowledge workers in the high technology and financial services industries

As organizations shift the central focus of their competitive strategy away from value appropriation towards value creation it is to knowledge workers that they will look to provide the innovation to fuel their continued development. The state of the relationship between the knowledge worker and the employer - the psychological contract - will determine whether this source of innovation and creativity is released. In this study, we developed and tested a causal model of the causes and consequences of psychological contract. Over four hundred participants who were knowledge employees drawn from eleven leading edge companies in the high-technology software, manufacturing and financial services sector participated in the study. We found support for the hypothesis that the psychological contract and those organizational processes relating to procedural justice would have a direct effect on two critical organizational outcomes, namely, employee commitment and intention to remain with the organization. We also found support for the hypothesis that psychological contract variables mediated the relationship between organizational processes and employee commitment and intention to stay with the organization.

Chief executive leadership style, consensus decision making, and top management team effectiveness

Using data from 79 high technology firms in the US and Ireland this study concludes that leadership style has both direct and indirect relationships with consensus decision making and with the reported effectiveness of top management teams. It focuses on what effective leaders do rather than the individual traits they possess and distinguishes between four styles of leadership: authoritarian (characterized by the use of instruction and non-contingent reprimand), transactional (influence via exchange of valued rewards for services/behaviours), transformational (inspiring followers to do more than originally expected), and laissez faire (avoiding decision making and supervisory responsibility). The transformational style of leadership was significantly and positively related, and the laissez faire style was significantly negatively related to reported team

Counterpoising Collectivism, Performance-Related Pay and Industrial Relations in 'Greenfield' Sites

This paper addresses some of the industrial relations ramifications of performance-related pay (PRP) using empirical data from both new and longer established firms in the Republic of Ireland. Particular emphasis is placed on the adoption of PRP systems based on performance appraisal and the implications of such systems for collectivism in industrial relations. The paper concludes that the diffusion of such systems is indicative of increasing employer attempts to individualize the employment relationship and exclude union penetration. It is further argued that such PRP systems, irrespective of the motivation for their establishment, undermine the essence of collectivism and solidarity in industrial relations.

Profit sharing, firm performance and union influence in selected European countries

Schemes of profit sharing and employee share‐holding have a 19th century origin. The objects of profit sharing vary according to its proponents. The primary focus of this paper will be on managerial schemes of financial participation and the expectations that their installation will lead to an improvement in organizational performance and employee behaviour. Using a survey of 2,827 private sector firms in 11 European countries we test for the effect of profit sharing on profitability, productivity and employee turnover and absenteeism. In addition, the effect of profit sharing on union influence is examined. In common, with other research in this area, our results show that while there is some evidence of a positive relationship between profit sharing and organizational performance, this was not definitive. In the case of union influence, there was some evidence of an adverse effect of these schemes on the solidarity of the collective.

Pluralism in retreat? A comparison of Irish and multinational manufacturing companies

Traditionally it has been argued that the industrial relations practices of multinational corporations tended to conform with the prevailing industrial relations practices of the host country. Recent arguments claim that this trend has now been reversed and a new orthodoxy prevails which originates in the multinational corporations country of origin. Drawing on a sample of companies in the Irish manufacturing sector, this paper examines the extent of these changes through a comparison of indigenous and foreign companies. The evidence of change emerging from this survey does not fully support the hypothesis that the practices of multinationals are significantly different or that there is a new orthodoxy in industrial relations originating in the multinational sector. We suggest that the impetus for change in employment practices is not to be found in the multinational sector but in the dynamic nature of competitive markets and the increasingly international mobility of capital.

New working arrangements: changing the nature of the employment relationship?

Recently there has been a revival of interest in the nature of the employment relationship. The employment relationship in a market economy has been traditionally understood as a dynamic equilibrium between the contending forces of conflict and cooperation. However, some contemporary accounts purport to detect a fundamental change in the nature of the employment relationship. These arguments are flawed because they appear to mistake changes in employment arrangements for changes in the core features of the employment relationship. As the contemporary employment relationship remains rooted in market economies, where labour is bought and sold, its core characteristics persist. In testing this claim, we examine whether new working arrangements are associated with changes in attitudes and behaviour. This is based on a survey of white-collar union members in Ireland. We find little support for the assumption that new working arrangements such as increased job autonomy and involvement in decision-making are eradicating the old conflictual attitudes associated with the traditional employment relationship and psychological contract.

The jobs immigrants do: issues of displacement and marginalisation in the Irish labour market

Recently Ireland experienced rapid economic growth and an inflow of immigrants into the labour force. Using census data this article examines the occupational distribution of immigrants by country of origin and whether immigrants displace native workers from jobs. In the period studied it seems that immigrant workers have relieved bottlenecks in the labour market and have been complementary rather than substitutes for native workers. Between 2002 and 2006 the proportion of immigrants employed in high-skill jobs decreased while the number in low-skill jobs increased substantially. Compared to Irish nationals the possession of education qualifications for immigrants, particularly those from the 10 new EU member states, does not appear to confer the same advantages. The evidence here indicates a significant degree of occupational downgrading and ‘brain waste’ among non-nationals.

Workers and the Demand for Trade Unions in Europe: Still a Relevant Social Force?

In many European countries since the 1980s there has been a considerable decline in union density. Using the European Social Survey, this article examines whether declining union density reflects declining worker demand for the protective and enabling functions traditionally provided by union membership. Results indicate that a substantial majority of respondents believe that employees need the protection of strong unions. Irrespective of the respondents occupational level, the extent of job autonomy, gender, age or political orientation, positive attitudes towards unions are consistently in the majority. The results show not only the persistence of a strong belief in the necessity for trade unions but a strengthening of this conviction among employees since the early 1980s.

Irish trade unions under social partnership: a Faustian bargain?

Since 1987 trade unions have been a key party to social partnership agreements in Ireland. Theoretical and empirical studies of corporatism point to positive outcomes for trade unions such as an increase in union density, ease of recognition, and increased employer support. However, apart from a modest increase in union membership numbers, none of these outcomes were realised. Union density levels have decreased significantly, union recognition is more problematic than ever, and employer opposition appears to have increased in scope and intensity. Decline in union density questions the capacity of unions to remain pivotal actors in the future. During the period of partnership union density in the private sector more than halved. It remains the paradox of partnership.

An Attitudinal Revolution in Irish Industrial Relations: The End of ‘Them and Us’?

Intensified international competition and high unemployment have characterized many Western economies since 1980. A firms survival in such an environment demands a flexible and co-operative work-force, a requirement incompatible with traditional adversarial industrial relations. Drawing on a survey of employees in nine unionized companies in the Irish manufacturing sector, this paper examines the effect of these changes in the economy and workplace in facilitating a significant reduction in them and us attitudes and an associated weakening of union structure and influence in the workplace. We found no evidence of a reduction in them and us attitudes, but a cohesive and influential union was associated with less intense them and us attitudes