Vivien K. G. Lim

Intrinsic and extrinsic motivation in Internet usage

This study focuses on both intrinsic (i.e. perceived enjoyment) and extrinsic (i.e. perceived usefulness) motivation for the use of the Internet. An electronic Webpage survey was used to collect the data required for this study. A total of 1370 usable responses were obtained. Results indicated that local Internet users used the Internet mainly because they perceived the Internet to be more useful to their job tasks and secondarily, because it is enjoyable and easy to use. Findings demonstrated that while perceived usefulness had consistently strong effects on all usage dimensions (frequency of Internet usage, daily Internet usage and diversity of Internet usage), perceived ease of use and perceived enjoyment affected each specific usage dimension differently.

Job Insecurity and Its Outcomes: Moderating Effects of Work-Based and Nonwork-Based Social Support

The moderating effects of work-based support on the relationship between job insecurity and several work-related outcomes, namely (i) job dissatisfaction, (ii) proactive job search, (iii) noncompliant job behaviors; and nonwork based support on the relationship between job insecurity and a nonwork-related outcome, (iv) life dissatisfaction, were examined. Data were gathered through a mail survey to MBA graduates of a large northeastern university in the U.S. The findings of this study suggested that support derived from others at the workplace can contribute significantly in buffering individuals against job dissatisfaction, proactive job search, and noncompliant job behaviors when their job security is at stake. Equally important is support provided by family and friends which may buffer individuals against negative outcomes such as life dissatisfaction associated with job insecurity. Implications of the study are discussed.

Gender differences in internet usage and task preferences

Although there has been much publicity about the Internet, empirical research focusing on it is still relatively sparse. Much of the existent research on the internet has been predicated upon data collected in Europe and America. To date, there is a dearth of published studies on the internet in the Asian context. This study examines gender differences in internet usage in Singapore, a small island of 650 square kilometres in south-east Asia. Data were collected on internet users via a questionnaire survey placed on the World Wide Web. 1370 usable responses were received, of which 89% were males and 11% were females. Gender differences in terms of the demographic profile of internet users, usage patterns, task preferences and factors affecting an enjoyable Internet experience are examined.

Lost sleep and cyberloafing: Evidence from the laboratory and a daylight saving time quasi-experiment.

The Internet is a powerful tool that has changed the way people work. However, the ubiquity of the Internet has led to a new workplace threat to productivity-cyberloafing. Building on the ego depletion model of self-regulation, we examine how lost and low-quality sleep influence employee cyberloafing behaviors and how individual differences in conscientiousness moderate these effects. We also demonstrate that the shift to Daylight Saving Time (DST) results in a dramatic increase in cyberloafing behavior at the national level. We first tested the DST-cyberloafing relation through a national quasi-experiment, then directly tested the relation between sleep and cyberloafing in a closely controlled laboratory setting. We discuss the implications of our findings for theory, practice, and future research.

How do I loaf here? let me count the ways

Cyberloafing in an Asian context.

Moderating effects of work-based support on the relationship between job insecurity and its consequences

Abstract This study examined the moderating effects of work-based support (i.e. support provided by work colleagues and supervisor) on the relationship between job insecurity and (1) job dissatisfaction, and (2) non-compliant job behaviours. Data were collected through a questionnaire sent by post to MBA alumni of a large university in the USA (n = 306). The results of moderated regression analysis showed that supervisor support and work colleague support significantly moderated the relationship between job insecurity and the two outcomes examined. These findings suggest that support derived from others at the workplace can contribute significantly in buffering individuals against job dissatisfaction and non-compliant job behaviours when their job security is at stake. The processes through which work-based support operates in moderating the relationship between job insecurity and its outcomes are discussed.

Users and uses of the internet: The case of Singapore

The internet is the fastest growing computer network with millions of users worldwide. However, research on the internet in the Asian context has been relatively lacking. This paper examines internet usage in Singapore, a small island of 650 square kilometers in South-East Asia. Data on the demographic profile of internet users, usage patterns, uses of the internet as well as factors affecting an enjoyable internet experience were gathered via an electronic survey on the world wide web (WWW). A total of 1370 usable responses were received. Results of this survey showed that internet users in Singapore generally comprise teenagers and young adults. Messaging and browsing activities are performed more frequently than downloading or purchasing activities. The access speed of connection is rated as highly important by internet users. Implications of these results are discussed.

The effects of perceived justice on satisfaction and behavioral intentions: the case of computer purchase

Extends existing research on consumers’ satisfaction and postpurchase behavioral intentions by applying the constructs of justice to retail settings. Data were collected through questionnaire surveys of undergraduates enrolled in a university in Singapore. Of the respondents, 94 per cent were Chinese. Results of structural equation modelling analyses suggest that three dimensions of justice – distributive justice, procedural justice, and interactional justice – are positively and significantly related to customers’ satisfaction with retailers. Contrary to expectations, no significant relationship was found between distributive justice and repatronage intentions. In turn, customers with greater retail satisfaction are more likely to repatronize the retailer and less likely to engage in negative word‐of‐mouth behavior. Distributive justice was found to be the most important predictor of retail satisfaction, while procedural justice could best predict repatronage intentions. Implications of the results and directions for future research are discussed.

Gender differences in occupational stress and coping strategies among IT personnel

Examines gender differences in occupational stress and coping strategies among information technology (IT) personnel in Singapore. Data were collected via a combination of mail surveys and semi‐structured interviews. Analyses results of the survey using analysis of covariance procedures. Female IT personnel reported significantly higher scores on sources of stress originating from “factors intrinsic to the job”, “managerial role”, “career and achievement”, “organizational structure and climate”, and “relationships with others”. Contrary to initial prediction, no significant gender difference was found for stress originating from “home‐work interface”. With respect to coping strategies, female IT personnel tend to seek social support and talk to others when they experience stress, while men tend to suppress their emotions and deal with problems in a logical and unemotional manner. Discusses implications of findings.

Examining the relationships among e-government maturity, corruption, economic prosperity and environmental degradation: A cross-country analysis

There is growing interest in the role and contribution of e-government to the levels of corruption, economic prosperity and environmental degradation of nation states. In this paper, we use publicly available archival data to explore the relationships among them. Results substantiate a significant relationship between (1) e-government maturity and corruption; and (2) e-government maturity, economic prosperity and environmental degradation through the mediating effects of corruption. The findings suggest that while e-government maturity did not contribute to economic prosperity and environmental degradation, its value could be realized indirectly via its impacts on corruption. Our findings contribute to the theoretical discourse on e-government impact by identifying the role of e-government in a country and provide indications to practice on enhancing its economic prosperity and lowering its environmental degradation by managing the levels of e-government maturity and corruption.