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Dive into the research topics where Wilson Ozuem is active.

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Featured researches published by Wilson Ozuem.


International Journal of Applied Behavioral Economics (IJABE) | 2015

Online Social Gambling and Its Implications for the Study of Marketing Communications

Wilson Ozuem; Jason Prasad

Gambling has been a part of humanity for a long time, and references to it have been found in some of the earliest dated records. Literature on the topic has been accumulating since ancient times. The advent of Internet technology along with its typical subsets provides a new approach to how gambling is conducted in postmodern times. Drawing on qualitative research and utilising a single case study strategy, this study examines online social gambling and real money gambling marketing communication practices as well as offers some insights into the development and implementation of effective marketing communication programmes. In contrast to existing studies, the paper, in part, proposes integrative and higher levels of marketing communication programmes between online social gambling and real money gambling environments.


Journal of Strategic Marketing | 2016

Exploring the locus of internal marketing

Wilson Ozuem; Natalie Limb; Geoff Lancaster

Abstract Service and business-to-business companies have remained at the forefront of studies into internal marketing due to close contact between employees and customers. Marketing academics and practitioners have shown particular interest in the supermarket sector over recent years due to fluctuations in performance that have been reported. Consumers have negligible switching costs, so the risk of them purchasing substitute products is a problem to marketers where there is insignificant product differentiation. There is little evidence to support the benefits of internal market orientation in the food retail industry, and the main reason is difficulty of measuring its value. Although the UK food retail industry has been extensively researched, researchers have yet to address it properly in regard to internal market orientation. There is now an opportunity to create sustainable competitive advantage by providing a variety of offerings.


Archive | 2018

Digital Marketing Strategies for Fashion and Luxury Brands

Wilson Ozuem; Yllka Azemi

Online shopping has become increasingly popular due to its availability and ease. As a result, it is important for companies that sell high-end products to maintain the same marketing success as companies selling more affordable brands in order keep up with the market. Digital Marketing Strategies for Fashion and Luxury Brands presents the latest scholarly research on the need for a variety of technologies and new techniques in which companies and brand managers can promote higher-end products.


Journal of Strategic Marketing | 2016

Exploiting online social gambling for marketing communications

Wilson Ozuem; Jason Prasad; Geoff Lancaster

Abstract Internet technology provides a new approach to how gambling is conducted in postmodern times. Drawing on constructivist research and utilising a single case study strategy, this paper examines online social gambling and real money gambling marketing communication practices, as well as offering some insights into the development and implementation of effective marketing communication programmes. In contrast to existing studies, this paper, in part, proposes integrative and higher levels of marketing communication programmes between online social gambling and real money gambling environments. The paper reveals the implicit structure of meanings underlying the link between online social gambling activity and real money gambling practices.


Journal of Education and Training | 2015

Questioning: a path to student learning experience

Wilson Ozuem; Geoff Lancaster

Purpose – The purpose of this paper is to investigate connections between questioning, learning, achievement and conscious knowledge and beliefs held by tutors and how these are applied in a teaching/learning situation. Design/methodology/approach – The design of this study involved the authors listening to, but not participating in, classroom teaching sessions followed by individual in-depth discussions with tutors and students to ascertain how best to advance learning and achievement. Findings – Responses generated from questioning and dialogue helps tutors realign their teaching in response to the needs of learners including comprehending life issues and solving problems. Tutors should consider “think-pair share strategy” in their delivery. Research limitations/implications – Research was limited to one specific location, the sample was self-selected and limited to tutors who volunteered to take part in the investigation. A greater number of experimental locations with 100 per cent participation would ...


Archive | 2013

Recovery Strategies in On-Line Service Failure

Wilson Ozuem; Geoff Lancaster


Archive | 2014

Social Media and Customer Retention: Implications for the Luxury Beauty Industry

Ellen Stokinger; Wilson Ozuem


Archive | 2016

Online Service Failure and Recovery Strategy: The Mediating Role of Social Media

Yllka Azemi; Wilson Ozuem


Archive | 2014

Reconciling Social Media with Luxury Fashion Brands: An Exploratory Study

Wilson Ozuem; Kerri Tan


Archive | 2016

User-Generated Content and Perceived Customer Value

Wilson Ozuem; Yllka Azemi

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Yllka Azemi

Indiana University Northwest

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Geoff Lancaster

London School of Commerce

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Jummy Okoya

University of East London

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Kerry E. Howell

Plymouth State University

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Ashanti De León

London Metropolitan University

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Tara Thomas

London Metropolitan University

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Bibi Nafiisah Mulloo

London Metropolitan University

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Ellen Stokinger

London Metropolitan University

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