Xiling Cui

Willingness to share information in a supply chain: A partnership-data-process perspective

To achieve an efficient and effective supply chain, information needs to be shared. Most current information-sharing studies address the benefits gained from shared data, but neglect the effect of willingness to share, in which the benefits of sharing data may be discounted. This study looks into the factors that affect the extent of the willingness of companies to share information from a partnership-data-process perspective. To distinguish the mode of sharing, we differentiate information sharing into template based and proactive. Our results suggest that when partnerships become closer, the willingness to share template-based information increases and consequently the willingness to proactively share additional information.

Examining internet banking acceptance: a comparison of alternative technology adoption models

Technology acceptance has been widely researched in the past two decades, resulting in the development of a cumulative tradition in the Information Systems (ISs) discipline. Two theories commonly applied to investigate technology acceptance are the Diffusion of Innovation (DOI) theory and the Technology Acceptance Model (TAM). These two models/theories may complement and supplement each other in their theoretical capacity and capability. This paper integrates DOI with TAM and evaluates their capacity in the context of internet banking acceptance. Our findings suggest that the proposed integrated model is significantly better in explaining the variance in internet banking acceptance than either the DOI or the TAM alone.

Bidding strategies in online single-unit auctions: Their impact and satisfaction

Online bidders use different strategies in their biddings. However, we are unsure of the bidders strategies and their effectiveness in achieving auction goals. Our study was an attempt to identify bidding strategies empirically in online single-unit auctions and evaluate their outcome in terms of cost saving, perceived bidder enjoyment, and bidder satisfaction. A research model was developed and used to examine the relationships. Both objective and subjective data of online single-unit auctions were collected from Taobao.com to validate our postulated hypotheses. We found three main bidding strategies: early, snipe, and agent-supported ratchet bidding based on their behavior patterns. These resulted in different levels of winning outcome and cost saving, but had no significant effect on perceived enjoyment. The hypotheses of the relationship between auction outcomes and bidder satisfaction of their bidding strategies were confirmed.

Research on Consumer Behaviour in Online Auctions: Insights from a Critical Literature Review

Academic interest in the popularity and success of online auctions has been increasing. Although much research has been carried out in an attempt to understand online auctions, little effort has been made to integrate the findings of previous research and evaluate the status of the research in this area. The objective of this study is to explore the intellectual development of consumer behaviour in online auction research through a meta‐analysis of the published auction research. The findings of this study are based on an analysis of 83 articles on this topic published mainly in information systems (IS) journals between 1998 and 2007. The results indicate that the consumer behaviour research on online auctions can be categorized into three major areas – facilitating factors, consumer behaviour and auction outcomes. Based on this literature review, directions for future research on e‐auction consumer behaviour are discussed, including potential new constructs, unexplored relationships and new definitions a...

Seller reputation or product presentation? An empirical investigation from cue utilization perspective

This study investigates the joint effects of seller reputation and product presentation on perceived product quality.The way of cues utilization in customers product quality assessment is contingent on the product involvement.The effect of product presentation on product evaluation is weakened by seller reputation under low-involvement situations.High rich product presentation can capture more attention and the effect is also contingent on the level of product involvement. This study examines the interaction effects of two types of cues in different scopes (i.e., seller reputation as a high-scope cue and product presentation as a low-scope cue) on consumer product quality evaluation, under different involvement situations. Drawing on the cue utilization theory and involvement-related literature, we propose that cues used in peoples decision making processes are contingent on product involvement. Through the conduction of behavioral experiments with eye-tracking technology, the findings show that, under high-involvement situations, both seller reputation and product presentation significantly and independently influence product quality evaluation while their interaction effect does not. While under low-involvement situations, seller reputation significantly influences the product evaluation and moderates the effect of product presentation on consumer product quality evaluation. The effect of product presentation on product evaluation is weakened by seller reputation. The findings, to some extent, are reinforced by the eye-tracking data through the trace and analysis of fixation count and fixation time. Theoretical and practical implications are discussed.

In- and extra-role knowledge sharing among information technology professionals: The five-factor model perspective

Abstract Knowledge is a valuable asset, and knowledge sharing (KS) among employees is particularly important in knowledge-based organizations. This study proposes and investigates two types of KS: in- and extra-role. In-role KS is based on role expectations, and extra-role KS extends beyond role expectations. This study also investigates the antecedents and consequences of the two types of KS among information technology (IT) professionals. The five-factor model is applied to build the research model. The results reveal that among IT professionals, openness to experience, conscientiousness, agreeableness, and neuroticism influence in- or extra-role KS. Unexpectedly, extroversion has no effect on either, indicating the unique behavior of IT professionals compared with others. The study also shows that both in- and extra-role KS have positive effects on team cohesion. Academic and practical implications are provided based on the research findings.

Using online field surveys in e-business research: Reflections on a referent study

The growing popularity of mixed-methods approaches to information systems (ISs) research calls for further exploration of research design strategies. We review the advantages and disadvantages of field studies and surveys in e-business studies, and integrate these two methods to produce the online field survey method. We argue that online field surveys offer an effective means of conducting e-business research because they balance the strengths and weaknesses of research designs based solely on field studies or surveys, providing e-business researchers with more robust findings. Next, we empirically demonstrate an online field survey in the context of an online-auction study in which psychological factors of online purchasers are evaluated. After evaluating our referent study, we provide recommendations for future e-business research. This study contributes to the existing literature on both e-business and methodology by providing an effective research design. It also offers valuable insights into IS research and practice.

The agent bidding habit and use model (ABHUM) and its validation in the Taobao online auction context

Online agent bidding is seen as a winwin solution for both bidders and auctioneers in online auctions. However, it has not been as widely adopted as expected. Based on information systems (IS) habit literature, we developed the agent bidding habit and use model (ABHUM) to investigate the factors that influence bidders agent bidding use. We propose that perceived bidding agent effectiveness, agent bidding winning experience and bidder rationality are the antecedents of agent bidding habit. Together with perceived bidding agent effectiveness and bidder rationality, agent bidding habit also influences agent bidding use. The social presence of other agent bidders is a moderator in the model. We confirm our model in the context of Taobao, which is the largest electronic online market in China. Our research findings provide new insights for both researchers and practitioners in this field.