Ydriss Ziane

Information and Communication Technologies contribution to Microfinance Institutions performance: An empirical investigation of developing and emerging financial markets

The purpose of this research is to analyse how Information and Communication Technologies influence Microfinance Institutions performance on three regards: work efficiency, risk management and customer relationship management. Results of the empirical study show that the implementation of ICT enables MFIs in developing and emerging countries to significantly improve their microfinance services while enhancing work efficiency and customer relationship management. However, no empirical support was found for ICT contribution to risk management or reduction.

Concentration in Corporate Bank Loans - What Do We Learn from European Comparisons?

The aim of this paper is to empirically investigate the determinants of creditor concentration in the use of bank loans by firms in a European cross-country framework. We analyze the influence of loan and borrower characteristics but also banking market structure and legal enforcement country-specific variables that are expected to influence the financial and strategic decision relative to the number of bank lenders. We find that firms tend to diversify sources of financing by reducing bank concentration when their level of quality is higher and both asymmetric information and the risk of early liquidation are minimal (larger, older, transparent, liquid and profitable firms). Furthermore, lenders’ monitoring appears to be an important feature of lending concentration, particularly in order to prevent private benefits extraction by insiders in legal environment where shareholders benefit from better protections.