Yue Jeff Zhang

Systems requirements for organizational learning

To produce organizational memory, knowledge management systems must transform individual knowledge into organizational knowledge, sometimes grudgingly.

Characteristics of internet users and their privacy concerns: a comparative study between China and the United States

Abstract Concern about the privacy of online consumers is a global issue. Given the global nature of the Internet, companies planning and implementing e-commerce must understand the differences in privacy concerns of consumers in different cultures with different social/economic contexts to become effective in business. Motivated by this need, this study analyzes and compares the privacy concerns of online consumers in China and the United States, identifies major factors related to these concerns, and discusses the cultural/social/economic backgrounds of the related phenomena found in the study.

What Makes Consumers Willing to Pay for Online Services? Discovering Consumer Opinions and Determinant Factors on Charged Online Services

ABSTRACT Recently, more and more service e-businesses began to charge their consumers on the services provided to assure revenues for their survival. An understanding of consumer opinions on and behaviors toward the charged online services is critical to successful business models for service e-business. Through survey data analyses, the exploratory study reported herein attempts to discover consumer opinions and behaviors regarding charged online services. The findings of this study would contribute effectively to the formulation and implementation of sustainable business models for e-businesses in the service sector.

Electronic Government in China

This chapter focuses on China’s e-government practices. Compared to other world economic powers, the Chinese government has been slow in adopting the Internet technology in carrying out its administrative and public service functions. As China’s Information technology infrastructure improves and its Internet user population continues to grow, however, the government has become increasingly convinced by the significance and benefits of conducting its business online. The chapter reviews the evolution of e-government in China, examines its current status, identifies the unique problems and challenges China faces, and highlights recent Chinese government initiatives that promise to dramatically change China’s e-government landscape.

An exploratory study of E-MBA Students' perceptions on Chinese Business's Readiness for E-Commerce

ABSTRACT Chinas acceptance into the World Trade Organization has provided the opportunity for Western organizations to enter the Chinese market. One of the most promising areas that has attracted a great deal of attention is the Chinese E-commerce market. Public use of the Internet in China has dramatically increased in the last few years. Businesses considering this expanding market must answer the following questions: Is the Chinese business community ready for E-commerce? How widely is Internet technology being used in Chinese corporations? What are the barriers to adopting an E-commerce strategy? This study explores these topics through a survey conducted among Chinese managers and administrators enrolled in Executive MBA programs at two universities in two Chinese provinces.