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Marketing Letters | 2003

The Effect of National Culture on the Adoption of Innovations

Yvonne M. van Everdingen; Eric Waarts

Studies on the adoption of innovations by companies generally include micro-level and meso-level variables. This study adds to the literature by investigating the role of national culture (i.e. a macro-level variable) to explain differences in adoption rates across countries. In particular, we investigate the effects of the five Hofstede culture dimensions and the culture dimensions proposed by Hall on country adoption rates. Hypothesized effects were tested using a large-scale empirical study concerning the adoption of Enterprise Resource Planning (ERP) software by mid-size companies covering ten European countries. Results indicate that variables describing national culture have a significant influence on the country adoption rates.


Communications of The ACM | 2000

Enterprise resource planning: ERP adoption by European midsize companies

Yvonne M. van Everdingen; Jos van Hillegersberg; Eric Waarts

JE A N -F R A N C O IS P O D EV IN U ntil recently, the major ERP vendors (SAP, Oracle, Peoplesoft, JD Edwards, and Baan) were mainly targeting the high end of the market (companies with more than 1,000 employees), but this market comes close to saturation. Many large companies have already adopted ERP systems and are planning the next step of how to use the installed ERP infrastructures as foundations for e-business [1, 2]. Most of the smalland medium-sized companies still have to make the decision to deploy ERP. The midsize market is an interesting market, for example, the number of midsize companies (50–1,000 employees) in Europe is estimated to exceed 100,000. Data from our research shows that with average annual IT budgets of more than


Journal of Product Innovation Management | 2002

The dynamics of factors affecting the adoption of innovations

Eric Waarts; Yvonne M. van Everdingen; Jos van Hillegersberg

500,000, the total European midsize market for IT products and services surpasses a staggering


Journal of Marketing Research | 2009

Modeling Global Spillover of New Product Takeoff

Yvonne M. van Everdingen; Dennis Fok; Stefan Stremersch

50 billion per year. This market as a whole is very attractive for the major ERP vendors. However, since the wave of adoption by midsize companies is in its early stages, little is known about developments and drivers that form the basis of ERP adoption decisions. The purpose of this article is to understand developments in ERP adoption within the European mid-market. Our empirical information is based on a large-scale European multicountry/multi-industry survey conducted in mid-1998. Based on the survey data, we will address various issues, such as: How did ERP penetration in the mid-market develop until 1998 Yvonne van Everdingen, Jos van Hillegersberg, and Eric Waarts


Journal of Economic Psychology | 1998

Explaining attitudes towards the euro: Design of a cross-national study

Anke Müller-Peters; Roland Pepermans; Guido Kiell; Nicole Battaglia; Suzanne C. Beckmann; Carole B. Burgoyne; Minoo Farhangmehr; Gustavo Guzman; Erich Kirchler; Cordula Koenen; Flora Kokkinaki; Mary Lambkin; Dominique Lassarre; Francois-Regis Lenoir; Roberto Luna-Arocas; Agneta Marell; Katja Meier; Johanna Moisander; Guido Ortona; Ismael Quintanilla; David A. Routh; Francesco Scacciati; Liisa Uusitalo; Yvonne M. van Everdingen; W. Fred van Raaij; Richard Wahlund

An abundance of IT innovations are constantly struggling for market acceptance. Various models have been proposed in the literature in order to aid understanding of the principles behind the adoption of IT innovations, but most of them implicitly assume that the factors explaining adoption decisions do not change over time. This study challenges that assumption and adds to the existing literature by investigating the dynamics of the factors influencing adoption. Our general proposition is that the driving factors in adopting innovations will change as the diffusion of the innovation in the market progresses. A large-scale empirical study was carried out among medium-sized companies in a variety of European countries and industries concerning the adoption of enterprise resource planning (ERP) software. The findings strongly indicate that the factors affecting late adoption of ERP differ significantly from the factors explaining early adoption. At early stages of the diffusion process adoption tends to be especially driven by a combination of internal strategic drives and attitudes of the firm together with external forces like industry competition and supplier activities. Later on, the mix of adoption stimulating factors seems to be focusing more on implementation issues such as the scalability of the system, the number of seats and the yearly available budget. The study leads to both new methodological insights and substantive conclusions that also have practical implications.


Journal of Economic Psychology | 1998

The Dutch people and the euro: A structural equations analysis relating national identity and economic expectations to attitude towards the euro

Yvonne M. van Everdingen; W. Fred van Raaij

This article examines the global spillover of foreign product introductions and takeoffs on a focal countrys time to takeoff, using a novel data set of penetration data for eight high-tech products across 55 countries. It shows how foreign clout, the susceptibility to foreign influences, and intercountry distances affect global spillover patterns. The authors find that foreign takeoffs, but not foreign introductions, accelerate a focal countrys time to takeoff. The larger the country, the higher its economic wealth, and the more it exports, the more clout it has in the global spillover process. In contrast, the poorer the country, the more tourists it receives, and the higher its population density, the more susceptible it is to global spillover effects. Cross-country spillover effects are stronger the closer the countries are to one another, both geographically and economically, but not necessarily in terms of culture. The model the authors develop also quantifies the spillover between each country pair, allowing it to be asymmetric.


European Management Journal | 2002

Intra-firm Adoption Decisions:: Role of Inter-firm and Intra-firm Variables

Yvonne M. van Everdingen; Berend Wierenga

AbstractThe aim of this paper is to provide essential background material relating to the accom-panying papers in this special issue. It presents a brief description of the ‘Psychology of theEuropean Monetary Union’ project. This involved a questionnaire study of attitudes towardsthe euro, which was fielded in each of the 15 member states of the European Union in thesummer of 1997. We describe the development of the common survey instrument, and outlinethe rationale and methods pursued in sampling particular conceptual domains. The paper alsodetails the sampling procedures used in each country, together with the response rates andsample sizes attained. Finally, it o•ers a brief cross-national comparison of overall attitudes tothe euro. O 1998 Elsevier Science B.V. All rights reserved.PsycINFO classification: 2229; 3920JEL classification: D63; D84; E52; F33Keywords: Control; Currency; Euro; Expectations; Equity; European union; Economic andmonetary union; Money; National identity; Satisfaction; Values


International Journal of Retail & Distribution Management | 2006

Fashion retailers rolling out across multi‐cultural Europe

Eric Waarts; Yvonne M. van Everdingen

Abstract National identity, macro and micro economic expectations affect the attitude toward the euro . In a study in The Netherlands, data were collected and relationships between the latent concepts were modelled with LISREL. In the best fitting model, national identity has a direct and an indirect effect on attitude, respectively, an unstructured and a structured effect. The indirect effect is mediated by macro and micro expectations. Macro expectations also have a direct and an indirect effect. The indirect effect is mediated by micro expectations. On one hand, macro expectations form a strong link between national identity and attitude. On the other hand, macro expectations have a strong direct effect on attitudes. The euro is mainly perceived and evaluated in a macro-economic perspective. PsycINFO classification: 2229; 3920


Journal of Business Research | 2000

Marketing of a Financial Innovation Commercial Use of the Euro by European Companies Prior to Mandatory Adoption

Yvonne M. van Everdingen; Gary Bamossy

The subject of this paper is intra-firm adoption decisions, a relatively unexplored research area in the marketing literature. We develop a conceptual model in which two sets of independent variables are hypothesized to influence the intra-firm adoption decisions, i.e. (1) variables known from the inter-firm diffusion literature, (2) variables specifically relevant for intra-firm analyses of innovation acceptance. Hypotheses are developed and tested in an application in the domain of finance: the intra-firm adoption decisions regarding the common European currency by the treasury, purchasing and sales departments of European companies. Data were obtained from treasury, purchasing and sales managers (441 respondents in total) from companies located in five different European countries. The results of logistic regression show that the proposed intra-firm variables are indeed important explanatory variables that should be included in intra-firm analyses. Moreover, for the inter-firm variables we found differences in the effects between departments, which demonstrates the very need for an intra-firm analysis.


Communications of The ACM | 2000

ERP Adoption by European Midsize Companies.

Yvonne M. van Everdingen; Jos van Hillegersberg; Eric Waarts

Purpose – Many retailers are expanding throughout Europe, while it is well‐known that large differences still exist between the European countries. This paper aims to explore to what extent the historical expansion sequence patterns of retailers operating across Europe are driven by cultural factors.Design/methodology/approach – The paper derives a cultural map of Western Europe based on data of Hofstede and Hall. Three important cultural clusters are identified. Next, this study investigates the expansion sequences of nine big EU‐ and US‐based fashion‐clothing retailers across those three cultural clusters.Findings – The results show that initial expansion typically takes place in a neighbor country belonging to the same cultural cluster. Subsequent expansion tends to follow a stepwise cluster‐by‐cluster pattern, where retailers make cluster jumps, first expanding in the same cluster, but already move to another before the first is completed.Practical implications – For US/Canada‐based retailers as well ...

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Eric Waarts

Erasmus University Rotterdam

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Berend Wierenga

Erasmus University Rotterdam

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Dennis Fok

Erasmus University Rotterdam

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Ralf van der Lans

Hong Kong University of Science and Technology

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Laurens Sloot

Erasmus University Rotterdam

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Stefan Stremersch

Erasmus University Rotterdam

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