Abrar Haider

ERP institutionalization: exploring the influential factors

– The purpose of this paper is to investigate the external and internal factors that contribute to assimilation of enterprise resource planning (ERP) system in the organization through the processes of adapting, routinizing and institutionalization of technology. , – This research follows qualitative interpretive approach. The results produced in this paper are based on thematic analysis of responses from open-ended interviews with ERP stakeholders in large size Australian organizations. The research findings have been further triangulated with surveys and content analysis. , – This research is still in progress; therefore, this paper presents the results of the field study conducted so far along with the instrument used to collect data. This instrument consists of a list of selected questions based on the thorough review of current information systems literature. However, the major finding of this study, thus far, is that the ERP implementation is a process of aligning technology with organizational, social, cultural, economic, technical, and other organizational environmental institutions. , – The major research limitation of this study is that it is still in progress, therefore, the results reported in this paper are emergent and not complete. Another limitation of this paper is that it is Australian specific; therefore, the generalizability of the results in other settings cannot be ascertained. Nevertheless, this research contributes to the ERP implementation literature by applying a stage-based model which takes into account the pre-implementation, implementation and post-implementation stages of ERP assimilation into an integrated structure. , – This research concludes that ERP assimilation is characterized and shaped by mutual interactions of various organizational, social, cultural, environmental, and other institutional factors. The research framework developed in this study may be mastered as a decision-making tool by business manager to guide the organization through various stages of ERP institutionalization. , – Institutionalization of ERP technologies is a recent phenomenon and this field is far for being matured. This research is based in Australian settings where they have been no previous study of institutionalization of technology.

You Cannot Manage What You Cannot Measure: An Information Systems Based Asset Management Perspective

Measuring the impact of implementation of information systems for asset management is a complex issue; due to the stochastic nature of process variables, substantial effects of information systems on the way users embrace these systems and consequently execute the business processes, and the high expectations that asset managing businesses associate with the use of information systems. This complexity can partly be attributed to the technology push strategy, rather than technology pull strategy, that asset managing businesses adopt to introduce information systems in to the business. Therefore, in order to take optimum advantage of information systems with regards to process efficiency, effective control, and management, it is important to have effective measurement mechanisms that help managers to measure Information systems utilisation for asset management process. This paper presents a measurement framework that assesses the impact of information systems at each stage of asset lifecycle management. The proposed framework based on generative learning, such that it examines the interpretation of asset management strategy through the use of information systems within the business and its assessment provides for strategic indicators for recalibration of asset management strategy as well as highlights the roadmap for future technology investments. This assessment allows for asset management processes and their stakeholders to adopt a technology pull strategy, which provides the strategic fit between processes and technology; thereby allowing the business to leverage optimum advantage of technology through rationalized investments.

E‐Shariah in Malaysia: technology adoption within justice system

Purpose – The marriage between information and communication technology (ICT) and law has brought forward a significant change in the administration of justice. This paper aims to present the scenario of technology adoption in the court of law with special reference to Malaysia. It also aims to illustrate the intelligent use of technology to advance the pace of the administration of court reflected in w‐Shariah project in Shariah Court systems in Malaysia through various electronic applications, and finally propose an ICT adoption framework based on an information systems (IS) theory.Design/methodology/approach – This research adopts a qualitative case study approach to explore the scenario of information technology (IT) adoption in the court of law in Malaysia through semi‐structured interviews, observation and document reviews. Data gathered provide an understanding of how technology is used in the court workflow as well as the whole life‐cycle management of records in Shariah Court. This case study cov...

Electronic Court Records Management: A Case Study

Records management is the key success factor in judicial system. Systematic, efficient and organised records management system provides comprehensive information for courts to guarantee unbiased decision. Transparent information system and good records management indirectly hinder the misuse of power or corruption, case postponement and delayed decision. It also reflects the good image of judiciary system and upholds the rights of individual and society at large. A major reform has taken place in the administration of justice in both Civil and Shariah Courts systems in Malaysia. This paper unfolds the implementation of electronic records management systems (ERMS) in Malaysian courts. It discusses the literature review, background in Malaysian judiciary system and e-Court as well as E-Shariah implementation, research design and methods, preliminary findings, issues and challenges as well as conclusion and recommendations.

Enterprise Architectures for Information and Operational Technologies for Asset Management

With the advancements in technology, information systems are continually increasing in size and complexity. More and more businesses are looking to these systems to provide them with greater business efficiencies and services through consolidation and integration. Businesses are also using information systems to provide governance and directions by enabling quality decision support through system information analysis and related capabilities. The ability to successfully deliver these complex information systems is creating greater challenges for businesses and system developers. As a result, businesses are turning to a variety of enterprise architectures for policies and technical choices to achieve business standardization and integration requirements of the firm’s operating model. It is particularly important for asset management, since the operational technologies utilised in asset lifecycle management can also be classed as information systems. Technology management for asset management, thus, calls for an all encompassing architecture that caters for the individual needs of operational and information technologies, as well as that of their integration. There are a number of recognised architecture frameworks available today, many of which providing similar principles and strategies. However, all of these frameworks are unique in regards to how their frameworks are used and implemented. This paper develops the case for enterprise IT architectures in asset management and provides a comparison of architecture frameworks in relation to the strengths, weaknesses, opportunities and threats. The paper focuses on three recognised architecture frameworks and provides recommendations for additional considerations of each with reference to operational and information technologies for asset lifecycle management.

Technology and Organizational Evolution: An Institutionalisation Perspective

In contemporary business organizations, technology provides the foundation around which organizations evolve and mature. It not only aids organizations in enabling strategic business objectives through automation of operations, but with their information processing and decision support capabilities, these technologies also aid in business planning and management. Thus, the scope of these technologies extends from strategic enablers to strategic advisors. The literature suggests various perspectives on the role of technology in organization, i.e., techno-centric, humancentric, and technology institutionalisation. This paper aims to look at technology lifecycle process, through the lens of technology institutionalisation perspective. According to the institutional view and theories, there are various sub institutions operating in a broader environment of organization, such as organizational culture, social structure, and competitive environment. The organization thrives on the mutual interactions of these sub institutions and establishes its legitimacy. When technology becomes institutionalised, it is taken for granted by its users within the organization. This means that they are comfortable with technology and can employ its features effectively in their routine activities without requiring functional consultant or coach support. Moreover, an overview of literature on technology deinstitutionalisation and institutional change is presented in this paper which aims to study how old technologies of the organization and legacy systems are changed and replaced with new ones.

Conceptual aspects of IT governance in enterprise environment

In todays business environment there are various regulations, concepts and strategies of business development that focus on how technology can support business effectively. From among these concerns, IT governance has drawn attention from corporate broads to senior management. As a result, a number of IT governance frameworks have emerged with each having its own strengths and weaknesses. These frameworks, on one hand provide multidimensional benefits to organizations to develop higher interests like competitiveness, efficiency of It infrastructure, and IT related; and on the other hand these frameworks also align IT infrastructure with strategic business agenda. Since these frameworks owe their existence to different areas of IT application, their success is also quite varied. This research is motivated by the same question, i.e. to examine what makes an IT governance frameworks work. It follows a qualitative interpretive research methodology with a case study approach. This research significantly contributes towards building theoretical base for the key issues and success factors of successful IT governance implementation processes. It also provides guidelines to executive managers about IT governance framework adoption, customization, and implementation.

Information and Operational Technologies Nexus for Asset Lifecycle Management

Contemporary enterprises rely on accurate and complete information to make optimal decisions. In order to do so must have the ability to harvest information from every repository that will provide them the necessary information for good decisions to be made. Asset managing organisations have in recent times moved towards integrating many of their information systems but have, in most cases, focused on the business process enabling properties of information technologies, and have tended to overlook the role of these technologies in informing the strategic business orientation. In the same vein, asset managing organisations consider IT as a business support area that is there to support business processes or operational technologies to ensure smooth functioning of an asset. However, even these operational technologies are embedded in IT, and they generate information that is fed to various other operational systems and administrative legacy systems. The intertwined nature of operational and information technologies suggest that this information provides for the control of asset management tasks and also acts as an instrument for informed and quality decision support. There exposes the active and dynamic link between IT and corporate governance. The scope of IT governance should, thus, be extended to include the operational technologies so as to develop a unified view of information and operational technologies. This paper attempts to uncover the peculiarities and variances of the relationship between industry specific operational technologies used for asset management and organisational use of mainstream IT applications for business execution. This paper puts forward the proposition that in order to achieve a high degree in data driven decision making particularly at the strategic level of the organisation a confluence of information technology (IT), operational technology (OT) and information management technology (IM) needs to occur.

Business Technologies in Contemporary Organizations: Adoption, Assimilation, and Institutionalization

As two areas of study that thrive on change and innovation, the combination of electronic resources and corporation management presents many challenges to researchers and professionals as information is discovered and applied to existing practices. Business Technologies in Contemporary Organizations: Adoption, Assimilation, and Institutionalization investigates the reciprocal relationship between information systems and corporations in order to understand and assess the benefits of this partnership as technology continues to progress. This publication is an essential reference source for researchers, practitioners, and students interested in the practical and theoretical implementation of information systems and electronic resources in corporations and firms.

An Object Oriented Road Asset Information Model

Preservation and enhancement of transportation infrastructure is critical to continuous economic development in Australia. Of particular importance are the road assets infrastructure, due to their high costs of setting up and their social and economic impact on the national economy. Continuous availability of road assets, however, is contingent upon their effective design, condition monitoring, maintenance, and renovation and upgrading. However, in order to achieve this data exchange, integration, and interoperability is required across municipal boundaries. On the other hand, there are no agreed reference frameworks that consistently describe road infrastructure assets. As a consequence, specifications and technical solutions being chosen to mange road assets do not provide adequate detail and quality of information to support asset lifecycle management processes and decisions taken are based on perception not reality. This paper presents a road asset information model, which works as reference framework to, link other kinds of information with asset information; integrate different data suppliers; and provide a foundation for service driven integrated information framework for community infrastructure and asset management.