Andrew C. High

An Examination of Support (In)Adequacy: Types, Sources, and Consequences of Social Support among Infertile Women

This study investigated gaps between the supportive communication people desire and receive in the context of infertility. Our findings advance the notion of support adequacy by positioning social support as a dynamic resource that is contributed to from a variety of sources in numerous ways. A community sample of 301 infertile women indicated that they experience discrepancies in the support they desire compared to what they receive from their spouses, friends and family, medical professionals, and online sources. Participants experienced the most discrepancies from medical professionals, and in almost all of these discrepancies people desired more support than they received. The magnitude of the gap between peoples desires and what they receive corresponds with evaluations of support quality.

Gaps Among Desired, Sought, and Received Support: Deficits and Surpluses in Support When Coping With Taboo Marital Stressors:

When faced with a taboo stressor, people might have desires for support yet feel reticent to seek assistance from others. This study contextualizes desires for support by theorizing that they are directly associated with the support people seek and indirectly associated with what they receive. There may be discrepancies among any of these perspectives, and we expand research on support gaps by considering the existence and outcomes of deficits or surpluses in the support people desire, seek, and receive. A community sample (N = 205) completed a survey regarding a taboo marital stressor. Respondents desired more support than they sought or received (i.e., support deficit) but received more support than they sought (i.e., support surplus). These discrepancies and their outcomes varied by type and source of support. Whereas deficits in support mostly decreased reappraisal of a taboo stressor, support surpluses mainly enhanced reappraisal. Implications for research on supportive communication are discussed.

The Effect of Under- and Over-Benefited Support Gaps on Hurt Feelings, Esteem, and Relationships

Although the supportive communication people receive from others during stressful times can be helpful, it can also result in negative outcomes. One explanation for these different effects might be how closely the support people receive matches their desires. This study extends optimal matching theory and examines how the discrepancy between the support people want and what they receive (called support gaps) corresponds with hurt feelings, perceived negative relational consequences, and esteem improvement. People can either receive less support than the desire (i.e., be under-benefited) or receive more support than they desire (i.e., be over-benefited), and these different types of support gaps produce distinct patterns of results. Specifically, action-facilitating support, which includes informational and tangible support, and nurturant support, which includes emotional, esteem, and network support, were studied. Results showed that being over-benefited in informational support and being under-benefited in emotional and esteem support is hurtful, and hurt corresponded with negative relational consequences and reduced esteem improvement. Implications for research on support gaps and hurt feelings are discussed.

Disclosure strategies, social support, and quality of life in infertile women

STUDY QUESTION Do the strategies women use to disclose information about their infertility to social network members impact the quality of the support they receive and their quality of life? SUMMARY ANSWER The data showed that women who disclosed infertility-related information in direct ways, rather than in indirect ways (e.g. by incremental disclosures or through third parties), to social network members perceived higher quality support and reported greater quality of life related to their infertility experience. WHAT IS KNOWN ALREADY Social support has been shown to buffer stress associated with various health issues including infertility. The way people disclose information about stressors has been associated with the quality of the support they receive. Disclosing information in a way that most effectively elicits support is beneficial because women with infertility who have lower levels of stress are more likely to seek and remain in treatment. STUDY DESIGN, SIZE, DURATION This cross-sectional study of 301 infertile women was conducted in the USA. PARTICIPANTS/MATERIALS, SETTING, METHODS To determine the variation in length of infertility and treatment decisions, we conducted an online survey of 301 American women coping with infertility. We investigated the strategies women used to disclose infertility-related information with social network members, their perceptions of support from friends and family, and their quality of life both in general (overall quality of life) and related to the experience of infertility (fertility quality of life). MAIN RESULTS AND THE ROLE OF CHANCE Direct disclosure of experiences related to infertility was positively and significantly associated with the perceived quality of social support received (P < 0.01). Strategies of disclosure that use entrapment or indirect media were negatively associated with fertility quality of life (P < 0.001). Directly (P < 0.01) and incremental disclosures (P < 0.01) were positively associated with overall quality of life, while the use of humor was negatively associated with overall quality of life (P < 0.01). Perceived support quality also mediated the influence of direct disclosures on womens fertility quality of life (95% CI: 0.18, 1.05) and overall quality of life (95% CI: 0.10, 0.30). This effect is particularly noteworthy for the model predicting fertility quality of life, which exhibited a non-significant main effect with direct disclosures. The non-significant main effect combined with the significant indirect effect suggests that perceived support quality fully mediates the association between direct disclosures and fertility quality of life. LIMITATIONS, REASONS FOR CAUTION The cross-sectional nature of our convenient sample did not allow us to test cause and effect. It is equally plausible that women who perceive support are more likely to disclose. Longitudinal data are necessary to test the cyclic nature of these variables and confirm directionality. WIDER IMPLICATIONS OF THE FINDINGS When women make the decision to reveal information about their infertility, direct disclosure (i.e. face-to-face, clearly, verbally and with the opportunity for an immediate response) was the only strategy that significantly corresponded with perceived support quality and was one of only two strategies that were positively associated with quality of life. To the extent that social support reduces stress, and lower stress increases the chance that people seek and stay in treatment, infertility clinics and therapists can use this information as a low-cost strategy for supporting infertile women. Scholars and practitioners can also instruct women coping with infertility about how to most effectively engage in seeking effective support. STUDY FUNDING/COMPETING INTERESTS No external funding was either sought or obtained for this study and no competing interests are declared.

“Anyone free to chat?” Using technological features to elicit quality support online

ABSTRACT This study examines how support seekers can integrate verbal and nonverbal cues in social network sites (SNSs) to elicit quality support from others. Building from sensitive interaction systems theory and verbal person centeredness (VPC), participants (N = 579) evaluated a SNS profile that contained manipulated levels of directness in status updates used to seek support and nonverbal emotional expression in profile pictures. To capture the transaction of support, participants provided supportive messages in public and private conditions that were coded for their level of VPC. Negative emotional cues in profile pictures increased VPC in private messages, whereas directness in status updates negatively predicted VPC in private messages. Participants produced messages with higher levels of VPC after they viewed profiles that incorporated more features to disclose distress effectively. Broadly, this study addresses whether the content people post on SNS profiles shapes the quality of the supportive messages they receive.

Parents’ information seeking during adolescent career development: a test of the theory of motivated information management

ABSTRACT Parents are an important source of advice when adolescents are faced with decisions about postsecondary education and career planning; however, parents often need to seek information to facilitate their child’s career development. This study applies the theory of motivated information management (TMIM) to evaluate the decision-making process parents undergo in this context and tests the boundaries of TMIM by considering how individuals use face-to-face (FtF) and online sources to alleviate uncertainty-related anxieties. A community sample of parents (N = 937) completed a survey regarding their information seeking behaviors surrounding their adolescent’s career development. Parents reported using both FtF and online sources to seek information about their child’s postsecondary plans, and they engaged in different evaluative processes depending on the source of information. Theoretical implications related to TMIM and practical implications related to parents as sources of information in adolescent career development are discussed.

Supportive communication from bystanders of cyberbullying: indirect effects and interactions between source and message characteristics

ABSTRACT Cyberbullying is an increasingly common experience that produces psychosocial consequences for targets. Interventions encouraging bystanders to support targets of cyberbullying are limited by a lack of focus on what to communicate. This study considers supportive messages that emphasize emotional comfort, attributions of responsibility, and beliefs that people can change as relevant to this context, and it examines how perceptions of messages differ based on whether support providers have or lack experience with cyberbullying. We extend research on the indirect effects model of supportive communication by randomly assigning participants (N = 304), who self-identify as targets of cyberbullying, to message and source conditions and assessing their perceptions of messages, providers, and outcomes. Impressions of messages mediate their influence on outcomes, and the experiential similarity of support providers moderates these effects. Certain messages, notably those contending that bullies can change, are less effective when delivered by sources who lack experience with bullying.

Count Your Calories and Share Them: Health Benefits of Sharing mHealth Information on Social Networking Sites

ABSTRACT This study investigates the relationship between sharing tracked mobile health (mHealth) information online, supportive communication, feedback, and health behavior. Based on the Integrated Theory of mHealth, our model asserts that sharing tracked health information on social networking sites benefits users’ perceptions of their health because of the supportive communication they gain from members of their online social networks and that the amount of feedback people receive moderates these associations. Users of mHealth apps (N = 511) completed an online survey, and results revealed that both sharing tracked health information and receiving feedback from an online social network were positively associated with supportive communication. Network support both corresponded with improved health behavior and mediated the association between sharing health information and users’ health behavior. As users received greater amounts of feedback from their online social networks, however, the association between sharing tracked health information and health behavior decreased. Theoretical implications for sharing tracked health information and practical implications for using mHealth apps are discussed.

“Friend” or Foe? Why People Friend Disliked Others on Facebook

This study explores the disconnection that exists between the number of friends and relationships people maintain in their face-to-face interactions and the number of connections people establish on social networking sites. Specifically, we examined the extent to which Facebook users “friend” people they dislike and find annoying on Facebook and the reasons people offer for engaging in these seemingly nonintuitive behaviors. The results indicate that, in a sample of college students (N = 305), the majority of Facebook users are friends with people they dislike on Facebook (61%) and actively read the postings of individuals even though they find their postings annoying (85%). Participants’ sex, intensity of Facebook use, and general relational anxiety all independently predicted the occurrence of friending disliked others and actively reading annoying postings. A uses and gratifications framework was adopted to develop a typology of reasons why people engage in these behaviors. Monitoring, surveillance, downward social comparison, and other explanations were provided by participants to account for their behavior on Facebook. How engaging in these online behaviors might affect the psychological well-being of individuals and quality of interpersonal relationships is discussed, and future directions for research are offered.

An idealized self or the real me? Predicting attraction to online dating profiles using selective self-presentation and warranting

ABSTRACT Online daters construct their profiles to attract potential partners and viewers’ assessments are based on the content of dating profiles. However, little is known about the mechanisms or nature of the associations that connect variations in profile content to outcomes. This study examined the presence of selective self-presentation (SSP) and warranting content as predictors of viewers’ impressions and intentions to act on dating profiles. A national sample of online daters (N = 316) provided their impressions and intended outcomes after viewing manipulated dating profiles. Results indicate that high levels of SSP decrease intentions to act on a dating profile because users find these profiles to be less socially attractive, whereas profiles with high warranting value increase positive outcomes by eliciting trust.