Anne Sigismund Huff

Leading Open Innovation

In today’s competitive globalized market, firms are increasingly reaching beyond conventional internal methods of research and development to use ideas developed through processes of open innovation (OI). Organizations including Siemens, Nokia, Wikipedia, Hyve, and innosabi may launch elaborate OI initiatives, actively seeking partners to help them innovate in specific areas. Individuals affiliated by common interests rather than institutional ties use OI to develop new products, services, and solutions to meet unmet needs. This volume describes the ways that OI expands the space for innovation, describing a range of OI practices, participants, and trends. The contributors come from practice and academe, and reflect international, cross-sector, and transdisciplinary perspectives. They report on a variety of OI initiatives, offer theoretical frameworks, and consider new arenas for OI from manufacturing to education.

Cambridge Handbook of Strategy as Practice: Broader methods to support new insights into strategizing

waxman : ‘In other words, you found that your view of the world, your ideology, was not right; it was not working.’ greenspan : ‘Absolutely, precisely […] you know, I was shocked because I have been going for 40 years or more with very considerable evidence that it was working exceptionally well.’ (Transcription from hearings by the Government Oversight Committee of the United States House of Representatives, 23 October 2008) ‘…the situation is manifestly not coming under control. Things continue to fall apart.’ (Paul Krugman, 27 October 2008 Introduction Crises affecting different aspects of the global economy began to capture public attention as we prepared the final version of this chapter in the last months of 2008. Markets were on a downward roller coaster generating dramatic government responses around the world. While elected officials tended to speak and act as if they were close to calming volatile economic behaviour, other observers were less sanguine, including former chairman of the United States Federal Reserve Board Alan Greenspan and Professor Paul Krugman, who won the Nobel Prize in mid-October for his research on trade and the location of economic activity. Gradually, the increasing instability of financial institutions, housing markets, employment and other indicators of economic activity became so significant that we decided we could not finish this chapter without a substantial change in perspective. Our initial draft applauded increasing attention to Strategy as Practice, or strategizing, recognized the importance of the case studies that provide almost all empirical evidence of the micro-behaviour that is the focus of this area of inquiry, but argued for a broader methodological base.

Framing research on service

Strategy researchers have given very little attention to services, even though they now dominate the gross domestic product of almost all countries. We encourage more research focused on service as the basic mode of generating revenue today, especially as the economic landscape is being restructured by recent financial crises. This chapter suggests a basic framework for services research and then outlines issues in three areas that are particularly important to customer-oriented service innovation: individuation, standardization, and export. Illustrative examples from Germany provide more specific contexts for considering the range of activity in this under-researched domain.