Aseel Berglund

Using speech and dialogue for interactive TV navigation

Interaction techniques for interactive television (iTV) are currently complex and difficult to use for a wide-range of viewers. Few previous studies have dealt with the potential benefits of multimodal dialogue interaction in the context of iTV for the purpose of flexibility, usability, efficiency, and accessibility. This paper investigates the benefits of introducing speech and connected dialogue for iTV interaction, and presents a case study in which a prototype system was built allowing users to navigate the information space and control the operation of the TV by a speech-based natural language interface. The system was evaluated by analysing the user experience in five categories capturing essential aspects of iTV interaction: interaction style, information load, data access, effectiveness and initiative. Design considerations relevant for speech and dialogue information systems for TV interfaces also emerged from the analysis.

Paper remote: an augmented television guide and remote control

The television (TV) is one of the most common entertainment devices in homes. Searching and finding TV programs is a common task and using TV guides is one way of performing this. This paper presents three studies that are focused on examining audiences’ TV habits and TV guide usage, evaluating a new concept based on linking paper and pen with TV technology, and studying the audiences’ attitudes toward and anticipated interest in the future guide. The results of our first study emphasize the value of using paper based TV guides and also identify the deficiencies. We also found indications that the advantages and disadvantages of paper-based TV guides are related to the physical properties of paper. Thus, we suggest a solution that uses digital pen and paper technology to offer a new interaction method for TV. A research system “Paper Remote”, is developed and used in the two subsequent studies. Viewers tick designated areas on the paper-based guide to perform actions such as channel switching. However, this solution is not a substitute for the remote control device. We argue that these user studies on linking digital paper to the TV for everyday information navigation illuminate the possibilities of providing innovative solutions also for home information systems also.