Branda Nowell

Profiling capacity for coordination and systems change: the relative contribution of stakeholder relationships in interorganizational collaboratives

In response to increasing demands for greater coordination and collaboration among community institutions, interorganizational collaboratives (i.e., coalitions, partnerships, coordinating councils) have emerged as a popular mechanism for strengthening the capacity of a community system to respond to public and social issues. This study adopts a network approach to explore the relative importance of dense networks of cooperative relationships among members of interorganizational collaboratives for two outcomes of effectiveness: improving interorganizational coordination and fostering systems change. Based on survey and social network data collected from 48 different collaboratives, findings indicate that, relative to other key characteristics of collaboratives identified in previous literature, cooperative stakeholder relationships were the strongest predictor of systems change outcomes. However, for coordination outcomes, stakeholder relationships were overshadowed in importance by the leadership and decision making capacity of the collaborative. Collectively, findings suggest key differences in the requisite capacity profiles for coordination and systems change outcomes.

Sense of Community Responsibility in Community Collaboratives: Advancing a Theory of Community as Resource and Responsibility

This paper contributes to the growing body of scholarship aimed at advancing our understanding of the experience of community by empirically investigating sense of community responsibility (SOC-R) in relation to traditional measures of sense of community (SOC) and indices of satisfaction, engagement, and leadership in interorganizational collaborative settings. Findings support the proposition that, although both are related to the experience of community, SOC and SOC-R emphasize different aspects of that experience and operate under different theoretical mechanisms of influence. SOC emphasizes community as a resource which was found to be a more salient aspect in differentiating those who will be more or less satisfied with their experience. In addition, SOC was found to predict general participation in a community collaborative. SOC-R emphasizes the experience of community as a responsibility which appears to be a stronger predictor in explaining higher order engagement requiring greater investment of time and resources. Even more importantly, this study indicates that SOC-R is uniquely equipped to help us advance models of community leadership. As such, it represents an important contribution to expanding our understanding of the factors that drive members’ willingness to give of themselves toward collective aims.

Psychological sense of community: A new construct for the field of management

This article introduces a new construct to the field of management called Psychological Sense of Community (PSOC). This is important because management scholars are calling for the creation of communities in organizations in an environment that lacks appropriate construct development. The aims of this article are threefold: (a) develop a working definition of PSOC via a review of the extant literature on PSOC from other disciplines with the goal of translating it into the domain of management, (b) synthesize findings from parallel literatures on the outcomes of PSOC with an eye toward exploring the relevance of such outcomes in management contexts, and (c) assess the value of PSOC as it relates to its uniqueness in relation to other prominent management constructs and its scope of applicability in a variety of management inquiry areas.

Leading Change Through Collaborative Partnerships: A Profile of Leadership and Capacity Among Local Public Health Leaders

Collaborative partnerships have grown in prominence as vehicles for systems change and organizational development among a network of organizations, particularly in the complex field of public health. Likewise, supporting the functioning and effectiveness of collaborative partnerships has become a key interest among organizational development scholars and community psychologists alike. In the question of capacity-building, no aspect of collaborative capacity has received greater attention than that of leadership. Research on collaborative partnerships has highlighted the importance of shared leadership while at the same time acknowledging that specific individuals do and often must emerge and assume more prominent roles in the partnership in order for the work of the partnership to move forward. However, we have limited knowledge of these key individuals and the roles that they play in non-hierarchical, voluntary partnerships. The present study is a comparative case study of prominent leaders in three regional public health partnerships. The aim of this investigation is to explore the questions: (1) What does it mean to be a leader in a context where no one is “in charge?” (2) What roles do those individuals identified as leaders play?, and (3) What are the specific capacities that enable the enactment of these roles? We find that those viewed as leaders by their partnerships shared a similar profile both in the range and types of roles they play and the capacities that enable them to carry out these roles. Further, we find that while individual attributes such as passion, knowledge, and leadership skills are important, some of the most prominent capacities are rooted in the organizational and institutional contexts within which the leader is nested.

Examining Multi-Sector Community Collaboratives as Vehicles for Building Organizational Capacity

While community collaboratives have emerged as a prominent vehicle for fostering a more coordinated community response to complex issues, research to date suggests that the success of these efforts at achieving community/population-level improvements is mixed. As a result, researchers and practitioners are increasing their focus on the intermediate outcomes accomplished by these entities. The purpose of this study is to expand upon this examination of potential intermediate outcomes by investigating the ways in which collaboratives strengthen the capacity of the organizations who participate as members. Utilizing a mixed methods design, we present an empirically-based framework of organizational outcomes associated with participation in a community collaborative. The dimensions of this framework are validated based on quantitative findings from representatives of 614 different organizations and agencies nested within 51 different community collaboratives. This article then explores how the characteristics of organizations and their representatives relate to the nature and type of impacts associated with membership. Based on study findings, we argue that community collaboratives can be effective interventions for strengthening organizational capacity across all sectors in ways that can promote greater community resiliency.

A Framework for Assessing the Performance of Nonprofit Organizations

Performance measurement has gained increased importance in the nonprofit sector, and contemporary literature is populated with numerous performance measurement frameworks. In this article, we seek to accomplish two goals. First, we review contemporary models of nonprofit performance measurement to develop an integrated framework in order to identify directions for advancing the study of performance measurement. Our analysis of this literature illuminates seven focal perspectives on nonprofit performance, each associated with a different tradition in performance measurement. Second, we demonstrate the utility of this integrated framework for advancing theory and scholarship by leveraging these seven perspectives to develop testable propositions aimed at explaining variation across nonprofits in the adoption of different measurement approaches. By better understanding how performance measurement is conceptualized within sector, the field will be better positioned to both critique and expand upon normative approaches advanced in the literature as well as advance theory for predicting performance measurement decisions.

Understanding Information Exchange During Disaster Response: Methodological Insights from Infocentric Analysis

We leverage economic theory, network theory, and social network analytical techniques to bring greater conceptual and methodological rigor to understand how information is exchanged during disasters. We ask, “How can information relationships be evaluated more systematically during a disaster response?” “Infocentric analysis”—a term and approach we develop here—can (a) define an information market and information needs, (b) identify suppliers of information and mechanisms for information exchange, (c) map the information exchange network, and (d) diagnose information exchange failures. These steps are essential for describing how information flows, diagnosing complications, and positing solutions to rectify information problems during a disaster.

Capacity building in stakeholders around Detroit River fish consumption advisory issues

Abstract The Detroit River is an international water body that has several fish consumption advisories for contaminants that affect human health and economic revenue for the USA and Canada. Despite the importance of these advisories, little progress has been made in developing effective management strategies or coordinating monitoring, research, and policy efforts between the 2 nations. We engaged 44 stakeholder organizations to increase community capacity on these issues for the Detroit River. We assessed capacity with key informant interviews and a network survey. Our analysis identified weak ties in information sharing and collaboration between countries. We used this information to improve stakeholder capacity, which included forming working groups that focused on system analysis, identification of priority issues, and definitions of organizational roles. Outcomes included outreach materials addressing environmental-justice issues and risk-analysis models of polychlorinated biphenyl (PCB) body burdens in fish. Our assessment of workshop participants with a longitudinal survey indicated that we increased network capacity and issue awareness in our stakeholders by providing new ways for them to work together. The engagement of stakeholders also improved research outcomes. By identifying stakeholder concerns related to scientific questions about consumption advisories early in the process, researchers were able to direct their efforts to generating translational research that better addressed stakeholder needs.

Sense of Community, Sense of Community Responsibility, and Public Service Motivation as Predictors of Employee Well-Being and Engagement in Public Service Organizations:

Public management scholars have suggested that employee motivation can be accentuated by organizational cultures and contexts. One of the most researched topics in this regard is the concept of public service motivation (PSM). Research shows that PSM works to direct applicants toward public service careers and, once hired, can be linked to motivated activity within public-sector organizations. Similarly, like PSM, a sense of community (SOC) and a sense of community responsibility (SOC-R) have also been posited to act as powerful predictors of employee well-being and engagement. The present study demonstrates that SOC-R is a more powerful predictor of employee engagement compared with PSM and SOC. Concurrently, SOC more strongly predicts employee well-being compared with PSM and SOC-R. The findings bring additional light and clarification to the predictive power of PSM on employee perceptions and behavior, and they demonstrate that community experiences have utility in public service settings.

Redundancy as a strategy in disaster response systems: A pathway to resilience or a recipe for disaster?

Public management scholars have long sought to understand design principles that can promote the adaptability and resilience of complex organizational systems operating in uncertain and turbulent environments. Perhaps nowhere is this need more acute than in developing systems for responding to complex disasters. One concept that has received significant attention in discussion of resilient systems design is the notion of redundancy; however, existing literatures offer contradictory theories as to whether redundant designs enhance or undermine system resilience. Using case study data from three large-scale wildfire events, this article extends the theoretical discussion of redundancy by developing a typology of redundancy strategies and investigating their application and associated consequences in incident response. Our findings reveal four principal ways redundancy can be integrated into system design: backup, cross-functionality, duplication and cross-checking. Further, each redundancy type is associated with its own capabilities for enhancing system resilience as well as its own set of risk factors that, if left unmanaged, could undermine system functioning. Findings demonstrate how understanding both the potential value and risk portfolio associated with each type of redundancy clarifies the management challenge for responders when employing these strategies.