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Featured researches published by Charlotte S. Yeh.


Journal of Gerontological Nursing | 2011

The Burden of Falling on the Quality of Life of Adults with Medicare Supplement Insurance

Kevin Hawkins; Shirley Musich; Ronald J. Ozminkowski; Ming Bai; Richard J. Migliori; Charlotte S. Yeh

To study the impact of falling or risk of falling on quality of life (QOL) outcomes, a survey was mailed to a random sample of 15,000 adults with an AARP® Medicare Supplement plan insured by UnitedHealthcare from 10 states in 2008. Approximately 21% had fallen in the past year; 17% did not fall but reported balance or walking problems (i.e., at high risk of falling); and 62% were in the low-risk, no-falls comparison group. Multiple regression analyses showed the strongest predictors of falling or being at high risk of falling were advancing age, female gender, heart conditions, stroke, digestive disorders, arthritis, sciatica, diabetes, and hearing problems. Average physical and mental component scores were significantly lower for both those who fell and those at risk of falling than the comparison group, indicating that falling or being at risk of falling had a stronger negative influence on QOL than most of the comorbidities measured. Clinicians, patients, and families should be aware of the potential negative impact of falling and fear of falling on the QOL of older adults.


Population Health Management | 2011

Disparities in Major Joint Replacement Surgery among Adults with Medicare Supplement Insurance

Kevin Hawkins; Kamisha Hamilton Escoto; Ronald J. Ozminkowski; Gandhi R. Bhattarai; Richard J. Migliori; Charlotte S. Yeh

The objective of this study was to determine if disparities in hip and knee replacement surgery exist among osteoarthritis patients with AARP-branded Medicare supplement plan (ie, Medigap) coverage provided by UnitedHealthcare. Patients were selected into the study if they had 1 or more medical claims with a diagnosis of osteoarthritis from July 1, 2006 to June 30, 2007. Logistic regression analyses tested for age-, sex-, race-, or income-related differences in the likelihood of receiving a hip or knee replacement surgery. The regression models controlled for socioeconomics, health status, type of supplement plan, and residential location. Of the 2.2 million Medigap insureds eligible for this study, 529,652 (24%) had osteoarthritis. Of these, 32,527 (6.1%) received a hip or knee replacement. Males were 6% (P <  0.001) more likely than females to have a replacement surgery. Patients living in minority or lower income neighborhoods were less likely to receive a hip or knee replacement. Supplement plan type was not a strong predictor of the likelihood of hip or knee replacement. Disparities were much greater by comorbid condition and residential location. Disparities in hip and knee replacement surgery existed by age, sex, race, and income levels. Larger disparities were found by residential location and comorbid condition. Interventions are being considered to address these disparities.


Journal of Nutrition Health & Aging | 2013

The relationship between body mass index and quality of life in community-living older adults living in the United States

Frank G. Bottone; Kevin Hawkins; Shirley Musich; Yan Cheng; Ronald J. Ozminkowski; Richard J. Migliori; Charlotte S. Yeh

BackgroundCarrying excess weight is associated with various chronic conditions especially in older adults, and can have a negative influence on the quality of life of this population.ObjectiveThe objective of this study was to estimate the independent (i.e. adjusted for demographic, socioeconomic and health status differences) impact of Body Mass Index (BMI) on health-related quality of life.DesignA mail survey was sent to 60,000 older adults living in 10 states. Methods: The survey assessed quality of life using the average physical component scores (PCS) and mental component scores (MCS) obtained from the Veterans Rand 12-item (VR-12) health status tool embedded in the survey. Ordinary least squares (OLS) regression techniques were used to estimate the independent impact of each BMI category on quality of life, compared to the impact of other chronic conditions.ResultsA total of 22,827 (38%) eligible sample members responded to the survey. Of those, 2.2% were underweight, 38.5% had a normal BMI, 37.0% were overweight, 18.5% were obese and 1.9% were morbidly obese. Following OLS regression techniques, respondents’ PCS values were statistically significantly lower for the underweight, overweight, obese and morbidly obese BMI categories, compared to the normal BMI group. Compared with all other chronic conditions, being morbidly obese (−6.0 points) had the largest negative impact on the PCS. Underweight was the only BMI category with a statistically significantly lower MCS value.ConclusionsThe greatest negative impacts of the various BMI categories on quality of life were on physical rather than mental aspects, especially for those in the underweight, obese and morbidly obese categories, more so than many other chronic conditions.


Journal of Gerontological Nursing | 2013

The Impact of Pain on Physical and Mental Quality of Life in Adults 65 and Older

Kevin Hawkins; Shirley Musich; Frank G. Bottone; Ronald J. Ozminkowski; Yan Cheng; Steven Rush; Joseph Carcione; Richard J. Migliori; Charlotte S. Yeh

Pain is a frequent and debilitating problem among older adults, decreasing quality of life (QOL) both physically and mentally. The burden of arthritis, sciatica, and back pain on QOL was estimated using ordinary least squares regression techniques to estimate the impact of each of these types of pain on QOL, controlling for patient demographic, socioeconomic, and health status characteristics. For individuals with arthritis, sciatica, and back pain, the adjusted average physical component scores were 4.19, 1.39, and 6.75 points lower, respectively (all p < 0.0001), than those without pain. Adjusted average mental component scores were 1.33, 0.47, and 2.93 points lower (all p < 0.01) for individuals with arthritis, sciatica, and back pain, respectively. The impact of pain on QOL was greater than that for many other commonly treated medical conditions. Clinicians should discuss pain with their patients to maximize their QOL.


International Journal of Geriatric Psychiatry | 2012

The burden of depressive symptoms and various chronic conditions and health concerns on the quality of life among those with Medicare Supplement Insurance

Ronald J. Ozminkowski; Shirley Musich; Frank G. Bottone; Kevin Hawkins; Ming Bai; Jürgen Unützer; Cynthia E. Hommer; Richard J. Migliori; Charlotte S. Yeh

This study aims to estimate the burden of currently having depressive symptoms on quality of life independently and in combination with various chronic conditions/health concerns among adults with Medicare Supplement Insurance (i.e., Medigap) coverage.


Geriatric Nursing | 2017

The impact of inadequate health literacy on patient satisfaction, healthcare utilization, and expenditures among older adults

Stephanie MacLeod; Shirley Musich; Stephen Gulyas; Yan Cheng; Rifky Tkatch; Diane Cempellin; Gandhi R. Bhattarai; Kevin Hawkins; Charlotte S. Yeh

Abstract Inadequate health literacy (HL) is associated with impaired healthcare choices leading to poor quality‐of‐care. Our primary purpose was to estimate the prevalence of inadequate HL among two populations of AARP® Medicare Supplement insureds: sicker and healthier populations; to identify characteristics of inadequate HL; and to describe the impact on patient satisfaction, preventive services, healthcare utilization, and expenditures. Surveys were mailed to insureds in 10 states. Multivariate regression models were used to identify characteristics and adjust outcomes. Among respondents (N = 7334), 23% and 16% of sicker and healthier insureds, respectively, indicated inadequate HL. Characteristics of inadequate HL included male gender, older age, more comorbidities, and lower education. Inadequate HL was associated with lower patient satisfaction, lower preventive service compliance, higher healthcare utilization and expenditures. Inadequate HL is more common among older adults in poorer health, further compromising their health outcomes; thus they may benefit from expanded educational or additional care coordination interventions.


Population Health Management | 2015

Evaluation of a high-risk case management pilot program for Medicare beneficiaries with Medigap coverage.

Kevin Hawkins; Paula M. Parker; Cynthia E. Hommer; Gandhi R. Bhattarai; Jinghua Huang; Timothy S. Wells; Ronald J. Ozminkowski; Charlotte S. Yeh

The objective was to evaluate the 3-year experience of a high-risk case management (HRCM) pilot program for adults with an AARP Medicare Supplement (Medigap) Insurance Plan. Participants were provided in-person visits as well as telephonic and mailed services to improve care coordination from December 1, 2008, to December 31, 2011. Included were adults who had an AARP Medigap Insurance Plan, resided in 1 of 5 pilot states, and had a Hierarchical Condition Category score>3.74, or were referred into the program. Propensity score weighting was used to adjust for case-mix differences among 2015 participants and 7626 qualified but nonparticipating individuals. Participants were in the program an average of 15.4 months. After weighting, multiple regression analyses were used to estimate differences in quality of care and health care expenditures between participants and nonparticipants. Increased duration in the program was associated with fewer hospital readmissions. Additionally, participants were significantly more likely to have recurring office visits and recommended laboratory tests. The program demonstrated


Gerontology and Geriatric Medicine | 2015

The Impact of Loneliness on Quality of Life and Patient Satisfaction Among Older, Sicker Adults

Shirley Musich; Shaohung S. Wang; Kevin Hawkins; Charlotte S. Yeh

7.7 million in savings over the 3 years, resulting in a return on investment of


Journal of Nursing Management | 2014

Listening to the nurse pays off: an integrated Nurse HealthLine programme was associated with significant cost savings

Jessica L. Navratil-Strawn; Kevin Hawkins; Timothy S. Wells; Ronald J. Ozminkowski; Jean Hawkins‐Koch; Hungching Chan; Stephen K. Hartley; Richard J. Migliori; Charlotte S. Yeh

1.40 saved for every dollar spent on the program. Savings increased each year from 2009 to 2011 and with longer length of engagement. The majority of savings were realized by the federal Medicare program. This study focused on quality of care and savings for an HRCM program designed solely for Medicare members with Medicare Supplement coverage. This program had a favorable impact on quality of care and demonstrated savings over a 3-year period.


Professional case management | 2016

Care Coordination Challenges Among High-Needs, High-Costs Older Adults in a Medigap Plan.

Timothy S. Wells; Gandhi R. Bhattarai; Kevin Hawkins; Yan Cheng; Joann Ruiz; Cynthia Barnowski; Barney Spivack; Charlotte S. Yeh

Objective: This study estimated prevalence rates of loneliness, identified characteristics associated with loneliness, and estimated the impact of loneliness on quality of life (QOL) and patient satisfaction. Method: Surveys were mailed to 15,500 adults eligible for care management programs. Loneliness was measured using the University of California Los Angeles (UCLA) three-item scale, and QOL using Veteran’s RAND 12-item (VR-12) survey. Patient satisfaction was measured on a 10-point scale. Propensity weighted multivariate regression models were utilized to determine characteristics associated with loneliness as well as the impact of loneliness on QOL and patient satisfaction. Results: Among survey respondents (N = 3,765), 28% reported severe and 27% moderate loneliness. The strongest predictor of loneliness was depression. Physical and mental health components of QOL were significantly reduced by loneliness. Severe loneliness was associated with reduced patient satisfaction. Discussion: Almost 55% of these adults experienced loneliness, negatively affecting their QOL and satisfaction with medical services. Screening for loneliness may be warranted.

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Timothy S. Wells

Wright-Patterson Air Force Base

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