Christine B. Williams

Web 2.0 and politics: the 2008 u.s. presidential election and an E-politics research agenda

The Internet was a major factor in the 2008 U.S. presidential campaign and has become an important tool for political communication and persuasion. Yet, information systems research is generally silent on the role of the Internet in politics. In this paper, we argue that IS is positioned to enhance understanding of the influence of the Internet on politics, and, more specifically, the process of election campaigning using Internet-based technologies such as Web 2.0. In this paper, we discuss how these technologies can change the nature of competition in politics and replace or complement traditional media. Our empirical study on how Web 2.0 technologies were used by the candidates leading up to the 2008 U.S. presidential primaries sheds light on how these technologies influenced candidate performance. Finally, we outline a research agenda highlighting where IS can contribute to the academic discourse on e-politics.

Social networks in political campaigns: Facebook and the congressional elections of 2006 and 2008

This study examines the early adoption and dissemination of emerging technology tools in campaigns by analyzing which candidates were the most likely to adopt and use Facebook in the 2006 and 2008 elections to the US House of Representatives. The research hypotheses draw primarily from the diffusion of innovation literature. Our analysis of 802 candidates in 2006 and 816 candidates in 2008 indicates that Facebook adoption diffused rapidly between 2006 and 2008, with party (Democrats), competition, money and the level of education in the district explaining both adoption and implementation. Challengers and candidates for open seats were more likely to be early adopters, but incumbents used Facebook more extensively. Both higher adoption rates by peers or competitors in the candidate’s own state and a propensity to adopt earlier campaign technologies are strong positive motivators for early adoption, but irrelevant to usage.

Closing the Gap, Raising the Bar

This article examines online campaigning for the U.S. Congress in 2006. Increases in web presence have slowed, but with minor-party candidates closing the gap with major-party candidates in Senate races. A content analysis of the campaign web sites of every Senate and House candidate reveals that baseline informational web content and features have become standardized but that Senate sites are more sophisticated technologically. Multivariate analyses reveal that financial resources underwrite the highest levels of content and constitute a moving hurdle for disadvantaged candidates. Democrats, Greens, and challengers demonstrated more interest in relationship building, and the competitiveness of the race increased the likelihood of using the web site for mobilizing supporters. Features and functionality that allow citizens to coproduce content and interact in two-way communication are not being adopted widely, and it is an open question how candidates might integrate new social networking tools into their campaign strategies.

A collaborative network for first responders: Lessons from the CapWIN case

Abstract It is increasingly important for government agencies to collaborate across jurisdictional and functional boundaries. Interorganizational systems supporting interagency collaboration must accommodate a wide range of factors from the external environment and participating organizations as part of their design and operation. This paper presents the findings from a case study of CapWIN, a collaborative network created to enable first responders to share information across jurisdictional and functional boundaries as they work together during emergencies and other critical events. The study examines how aspects of the external environment and the agency context impeded or facilitated the CapWIN collaborative network and the interorganizational system (IOS) that supports it. We identify factors affecting information sharing and collaborative processes, and describe how these factors interact to enable and constrain an IOS. The paper concludes with suggestions for further research on the interplay of environmental, organizational, and technical aspects of interagency collaboration networks as they evolve over time.

Social Media and Campaign 2012: Developments and Trends for Facebook Adoption

Diffusion of innovation theory is used to explain adoption of Facebook in the 2012 campaigns for the U.S. Congress and to identify characteristics that differentiate the small subset of candidates who did not create a Facebook presence from the large majority who did. Models of Facebook adoption for House candidates reveal that there are no differences between Republicans and Democrats. Nonadopters are significantly more likely to be challengers or open-seat candidates, poorly financed candidates, candidates in noncompetitive races, and older. Among nonincumbents, Republicans, and candidates from Republican-oriented districts are more likely to adopt. This study serves as one of the first examinations of social media adoption by congressional candidates in the 2012 elections and discusses relevant developments and trends in adoption since Facebook’s introduction in 2006.

Communicating with Constituents in 140 Characters or Less: Twitter and the Diffusion of Technology Innovation in the United States Congress

This paper affords an opportunity to study the early adoption, implementation and performance of an emerging technology by analyzing which members of Congress have been early adopters and extensive users of Twitter, and which have attracted the most followers. Our research questions and measures draw from the diffusion of innovation literature and early studies of online politics. Three multivariate analyses reveal that two motivators of adoption, party (Republican) and campaign resources are also drivers leading to extensive usage, but the other two, an urban constituency and the member‟s own age do not. Instead, a large vote share in the last election joins party and funding in explaining high usage. The latter two plus high influential power differentiate between members with large and small numbers of followers. Collectively, these findings suggest that at this early developmental stage, Twitter is not a game changer, but an additional communications medium. They also underscore the contribution of diffusion of innovation literature to understanding how these interrelationships change depending upon whether we are examining adoption, implementation or performance.

The formation of inter-organizational information sharing networks in public safety: Cartographic insights on rational choice and institutional explanations

In this article we offer visual depictions and analysis of contextual factors relative to the presence of public safety networks (PSNs) in the United States (US). A PSN combines shared technological infrastructures for supporting information sharing, computing interoperability and interagency interactions involving policing, criminal justice, and emergency response. The broad research objective is to explain the formation of PSNs based upon factors derived from rational choice and institutional theories. To do so we develop maps to represent our data analysis. This analysis suggests that our approach is promising for generating insights about PSNs and, by extension, about other types of inter-organizational collaborations focusing on using information and communication technologies to enable information-sharing.

The 2000 E-Campaign for U.S. Senate

Abstract The 2000 election saw another increase in the number of Web sites produced by candidates for the U.S. Senate, to over 90% for the major party candidates and nearly 60% for third-party candidates. A content analysis of these campaign Web sites finds an increase in design elements that advance campaign purposes, such as online and credit card contributions. At the same time, few features or services were directed to the mass electorate. The absence of voter registration information and privacy policies from the large majority of Web sites is particularly striking. Sites often lacked basic navigation tools, making it difficult to find desired information. They also took little advantage of the interactivity that makes Web sites such a powerful communication and marketing tool. Third-party candidate Web sites lagged behind those of Democrats and Republicans in most respects, with the notable exceptions of mentioning their party names and the candidates at the tops of their tickets. The study concludes that campaign Web sites have not leveled the playing field for third parties, nor become a vehicle for increasing voter education and activation of the mass electorate. Neither are these Web sites employing a relationship

Predictors of on-line services and e-participation: A cross-national comparison

Abstract Effective e-government creates an environment for citizens to have greater access to their government and, in theory, makes citizen-to-government contact more inclusive. Our research examines two distinct but related measures of e-government effectiveness, namely the online service index and the e-participation index, both reported in the 2010 e-government survey conducted by the United Nations. We analyze the impact of political structure, public sector performance and policy initiatives on both indices in more than 150 countries. Our multiple regression analysis shows that there is greater e-government capability in countries that have more effective public sector governance and administration, and policies that advance the development and diffusion of information and communication technologies. More democratic institutions and processes, however, appear to have a negative impact on e-government. In addition, countries that practice effective governance and promote competition in the telecommunications sector demonstrate more extensive provision of e-participation. These results suggest that the path to e-government leverages different strategies depending on a nations political structure, and that authoritarian countries may be utilizing e-government to maintain the status quo.

RFID and interorganisational collaboration: political and administrative challenges

Radio Frequency Identification (RFID) is a powerful new technology which, in combination with other information technologies, offers great potential for supporting interorganisational collaboration. The case study reported herein suggests that organisations adopting RFID will need to change their technical and organisational processes and make accommodations in response to political and environmental constraints. The study focused on an initiative undertaken by the Wisconsin Livestock Identification Consortium (WLIC). Through it, a large number of disparate organisations are working together to utilise RFID to track livestock movements, thereby helping to mitigate the potentially harmful effects of contagious diseases. This study demonstrates how political and administrative challenges interacted with technical aspects of the interorganisational system design. Suggestions are offered for further research on the assimilation of RFID and other emerging technologies in interorganisational contexts.