Christine Balagué

WHAT AFFECTS CREATIVE PERFORMANCE IN IDEA CO-CREATION: COMPETITIVE, COOPERATIVE OR COOPETITIVE CLIMATE?

Companies develop co-creation platforms to collect innovative ideas generated by consumers. The idea competition model is traditionally used to organise such collective action and has been widely implemented by companies. In parallel, the development of collaborative platforms and social networks have led to the appearance of co-creation platforms based on a cooperation model with community features. In addition to these two classical models, a third model, a combination of competition and cooperation — the coopetition model — has emerged. Although there is growing interest in this model, no study to date has compared its performance to the other two models. Our research objective is to investigate and compare how these three models affect creative performance in terms of idea quantity and quality. We thus conducted an experiment with 177 students to generate ideas that were submitted to an established company. The results show that the coopetition model generates more ideas and more creative ideas than the other two models. We also offer insights on how a consumer co-creation platform should be designed to achieve better creative performance.

A design framework of branded mobile applications

Mobile phone applications have received intensive attention by marketers due to the high engagement of users and its positive persuasive impact on brand. However, how can companies get on the right track of designing branded apps? Little research has been done on the identification of the elements which can be used to design branded apps strategy. Our research aims to offer a design framework of branded apps by identifying constructs from the perspective of company, user and technology respectively. By evaluating 84 mobile apps from top 11 FMCG (Fast Moving Consumer Goods) brands, we examine the usage of mobile interaction, social interaction and brand interaction in current branded apps design.

The Identification and Influence of Social Roles in a Social Media Product Community

This research focuses on the identification of social roles and an investigation of their influence in a social media-based product community. Relying on a systemic approach for role conceptualization and through the prism of positioning theory (Davis & Harre, 1990; Harre & Van Langenhove, 1999), we investigate members activity, shared content and position in the network within a consumer to consumer social media-based community (SMC) around a product. This investigation led to the identification of ten core roles within the community, based on three key elements: object of interest (product, practice, and community), main contribution type (sharing information and seeking information), individual orientation (factual, emotional). We propose an explanation about how these roles, through their positioning, participate in the community dynamics and how they participate to the creation and diffusion of cookery as a social practice, shaping the periphery around this practice.

What Affects Creative Performance In Idea Co-Creation: Competitive, Cooperative Or Coopetitive Climate?

Companies develop co-creation platforms to collect innovative ideas generated by consumers. The idea competition model is traditionally used to organise such collective action and has been widely implemented by companies. In parallel, the development of collaborative platforms and social networks have led to the appearance of co-creation platforms based on a cooperation model with community features. In addition to these two classical models, a third model, a combination of competition and cooperation — the coopetition model — has emerged. Although there is growing interest in this model, no study to date has compared its performance to the other two models. Our research objective is to investigate and compare how these three models affect creative performance in terms of idea quantity and quality. We thus conducted an experiment with 177 students to generate ideas that were submitted to an established company. The results show that the coopetition model generates more ideas and more creative ideas than the other two models. We also offer insights on how a consumer co-creation platform should be designed to achieve better creative performance.

Dynamic modeling of Web purchase behavior and e-mailing impact by Petri net

This article introduces Petri nets to model the dynamics of Web site visits and purchases in wish list systems. The basic model performs better than a classic negative binomial regression model. It is also extended to measure the impact of e-mailing intervals on the number of connections and purchases.