Christoph Weinert

The effects of technostress and switching stress on discontinued use of social networking services: a study of Facebook use

Although much research has been performed on the adoption and usage phases of the information systems life cycle, the final phase, termination, has received little attention. This paper focuses on the development of discontinuous usage intentions, i.e. the behavioural intention in the termination phase, in the context of social networking services (SNSs), where it plays an especially crucial role. We argue that users stressed by using SNSs try to avoid the stress and develop discontinuous usage intentions, which we identify as a behavioural response to SNS‐stress creators and SNS‐exhaustion. Furthermore, as discontinuing the use of an SNS also takes effort and has costs, we theorize that switching‐stress creators and switching‐exhaustion reduce discontinuous usage intentions. We tested and validated these effects empirically in an experimental setting monitoring individuals who stopped using Facebook for a certain period and switched to alternatives. Our results show that SNS‐stress creators and SNS‐exhaustion cause discontinuous usage intentions, and switching‐stress creators and switching‐exhaustion reduce these intentions.

Enterprise Content Management

If one had to choose the single most powerful word in state and local government today, it would be data. There is not one operation an agency can undergo or decision a leader can make without it. But what was once a collection problem of “Where do we get it?” has now evolved into the conundrum of “How do we find it — and quickly?” Massive amounts of information are available to assist in doing the public’s business, but often it sits in siloed systems, or worse, in a box on a shelf. How do we cost effectively handle enormous amounts of data? How do we organize that data and put it together in a way that is readily useable? Enterprise content management — collecting, storing, sharing and retrieving information electronically — is a pragmatic solution in helping government leaders lower the cost of government service delivery and reduce risk while improving service delivery. Read on to learn how the Commonwealth of Massachusetts and the county of San Diego are using it.

Does teleworking negatively influence IT professionals?: an empirical analysis of IT personnel's telework-enabled stress

Despite the wide dissemination and acceptance of teleworking in the IT industry, companies like Yahoo!, HP, or Best Buy have stopped their telework programs, which indicates that there might also be some negative side effects in this type of work. In regard to this, our research focuses on one particular negative side of teleworking by focusing on teleworking-induced stress of IT professionals. We theorize that teleworking-induced stressors influence IT personnels psychological and behavioral strain in the form of exhaustion due to teleworking and discontinuous intention towards teleworking. Results of an empirical online survey with 57 IT professionals validate these dependencies, which gives us the grounds to identify work overload, work-home conflict, information underload, and social isolation as influence factors of exhaustion due to teleworking. Further results reveal that discontinuous intentions towards teleworking is directly influenced by social isolation and exhaustion due to teleworking, whereas the influence of work overload is mediated by exhaustion due to teleworking. Work overload due to telework has the strongest effect on exhaustion due to teleworking, which in turn is the strongest influence factor on the discontinuous intention towards teleworking.

Controlling der Rekrutierung: Erhebung von Kennzahlen entlang des Recruiting-Prozesses

Mit der Globalisierung und den dadurch entstehenden Fachkraftemangel ist die Personalbeschaffung einem starken Wettbewerb ausgesetzt. Um in dieser Situation im Vorteil zu bleiben, ist es fur das Personalwesen essenziell wichtig, Kennzahlen entlang des Rekrutierungsprozesses zu erheben. Der vorliegende Forschungsansatz analysiert, welche Kennzahlen von Unternehmen aktuell im Rahmen eines Recruiting-Controllings erhoben werden, und wie Unternehmen ein Recruiting-Controlling praktisch umsetzen. Eine Status-quo-Analyse des Recruiting-Controllings zeigt, dass die Erhebung von Kennzahlen im Recruiting nicht weit verbreitet ist. Daruber hinaus lassen ausgewahlte Fallstudien erkennen, dass die Erhebung von Kennzahlen in der Rekrutierung zu einem leistungsstarken Recruiting und somit zu einer hoheren Wettbewerbsfahigkeit fuhren.

Extending Moore's Exhaustion Model: Including Further Dimensions of Burnout and Investigating Their Influence on Turnover Intention Among IT Professionals

This research focuses on burnout as a driver of turnover intention amongst IT professionals. We extend Moores exhaustion model by including further dimensions of burnout into the model, namely depersonalization and reduced personal accomplishment. The effect of stressors on these dimensions and the original dimension of emotional exhaustion is investigated, as is their influence on turnover intention among IT professional. Results based on a data sample of 154 IT professionals show that not only emotional exhaustion but also depersonalization leads to turnover intention. This outcome cannot be neglected when trying to reduce turnover intention in an organization in order to maintain competitive advantages. Moreover, while the stressors suggested by Moore influence emotional exhaustion, they only slightly explain the dimensions of depersonalization and reduced personal accomplishment. This indicates that these two dimensions of burnout are caused by additional factors, which represents a research gap worth investigating in future research.

What Does the Skin Tell Us About Information Systems Usage? A Literature-Based Analysis of the Utilization of Electrodermal Measurement for IS Research

The term NeuroIS appears more frequently within the field of information system (IS). NeuroIS describes the idea of applying cognitive neuroscience theories, methods, and tools to obtain physiological responses of the user while using IS. However, before adopting these methods into IS research, a proper assessment is necessary to determine whether the methods used in other disciplines are also applicable to IS research. The present research introduces the method of measuring the electrodermal activity (EDA). Thereby, the physiology and different measurement parameters are described. By identifying the use of EDA within other disciplines, the present research reveals application areas for EDA in six different research streams in IS research and poses further research questions, which might be answer by applying EDA in these areas.