Cláudia de Freitas Michelin

Empreendedorismo de base tecnológica no Sul do Brasil

This paper analyzes the current scenario of technology-based incubators (TBIs) in South Brazil from a socioeconomic and intellectual perspective, through correlations with higher education institutes with stricto sensu graduate programs, intellectual property rights, investments in science and technology, Gross Domestic Product (GDP) and Human Development Index (HDI). The study focused on the Brazilian South region, since it presents some of the best social indicators in the country. Based on correlation analysis, it was possible to investigate an outstanding scenario in developed nations, which involves technology-based entrepreneurship. The results show that: (1) the presence of TBIs is strongly related to the existence of higher education institutes with stricto sensu graduate programs; (2) the existence of TBIs is highly associated with high levels of intellectual production; (3) the states that receive more investment in science and technology are positively correlated with TBIs; (4) the existence of TBIs presents a negligible correlation with the GDP; (5) the existence of TBIs shows a weak correlation with the HDI. Thus, this study allowed the investigation of the South Brazilian scenario related to the implementation and operation of TBIs.

Aplicação de uma proposta para a medição de desempenho de um sistema de gestão da qualidade

Currently in the corporate world growing focus by the speed that process changes, driven by frequent technological innovations, the performance of the economy and the strong competition established in its market. In this way, the incessant search for continuous improvement in organizations demands the implementation of systemic and measurable management systems, as a means to reduce vulnerability in relation to the impact caused by competitive forces. The present work, developed in two companies of the food industry, The Coca-Cola Company and Heineken Brazil, aims to verify the application and the contributions of a proposal of performance measurement of a quality management system, aiming to facilitate and Guide the measurement and analysis of the process of continuous improvement and the sustainability of organizational performance. Methodologically, a mapping and diagnosis was carried out to carry out a case study. Thus, it can be stated that the tool developed and its simulation contributed to the proactive, integrated and continuous measurement of the process of analysis of the implementation, improvement and performance of the quality management system, demonstrating the percentage of non-conformity of 1.01% for this system.