Concetta Metallo

The effects of generational differences on use continuance of Twitter: an investigation of digital natives and digital immigrants

This study links generational literature and information systems (IS) research by investigating the effect of generational differences on the usage of Twitter. Using theories of technology acceptance and IS continuance, we propose a research model to explore whether digital natives (DN) and digital immigrants (DI) perceive technology differently, and whether any such differences affect Twitter use-continuance behaviour. Structural equation modelling analysis of survey data from 385 users reveals that DN and DI perceive Twitter differently, providing partial support for the propositions of the model. The findings emphasise the role of generation in explaining users continuance behaviour, with DN experiencing more social pressure to use Twitter, and finding it easier to use – but less useful – than do DI. This study has important implications for research in that it contributes to the debate on generational differences and to the IS continuance literature.

Extending the DART model for social media

The DART framework is one of the most appreciated theoretical arguments about the co-creation of new products and services by firms with the support of customers. In the internet age, companies very often started using web and social media in order to develop and/or design their new products and services with the support of users. This spread innovation approach made the DART framework somehow incomplete (at least for this form of co-creation) owing to its scant attention to technology. The aim of this study is to extend the traditional DART framework with a fifth dimension: technology management. The study reports the case of ‘Lost in Google’, a web-series of an Italian independent video-making company. The analysis shows that technology management is equally as important as the other four dimensions in order to manage properly co-creation by social media. A revised version of this model (DARTT) should fit better for the understanding of this phenomenon.

ASSESSING INDIVIDUAL LEARNING AND GROUP KNOWLEDGE IN A WIKI ENVIRONMENT: AN EMPIRICAL ANALYSIS

The aim of this study was to investigate the collaborative learning in an online environment in order to assess the role of technology in determining individual learning of students. It describes the benefits of using a wiki in education and how it can allow students to work together to reach a common goal, giving them a sense of how writing can be effectively performed in collaboration. In collaborative learning with a wiki, students need to agree the structure, the contents, and the methods that are necessary to accomplish cooperative activities. The technology investigated is PBworks Education (PBwiki Edu), a collaborative tool that offers a variety of powerful information sharing and collaboration features in order to improve student’s learning activities. Respect than traditional in-class course, PBwiki Edu facilitates the communication and encourages collaborative finding, shaping and sharing of knowledge, all of which are essential properties for student’s learning process. A survey methodology was used in undergraduate students of “Management Information Systems” course who used PBwiki Edu for doing four reports concerning to case studies on specific lesson topics. With regard to these topics, we measured individual learning of students before (traditional learning) and after (online learning) any case study and compared these results through t-test method. Findings have shown significant differences between learning before and after case studies, pointing out the contribute of PBwiki Edu to student’s learning.

Introducing and Discussing IS, Management, Organization and Control

This chapter focuses on the reciprocal relationship between information systems and organizational control. It introduces the volume, describing both the theoretical frameworks and the topics analyzed and discussed. In particular, the volume is divided into three sections, each one focusing on a specific topic: organizational control, accounting and information systems; organizational change, innovation and ICT; and information, knowledge and project management practices.

Information Systems, Management, Organization and Control: Smart Practices and Effects

This book explores the diversity of topics, views and perspectives focused on the relationship between information systems, organizations and managerial control. It brings together theories and practices by a diverse group of scholars working in different disciplines: organization, management, accounting, information systemsdevelopment, human-computer interaction. The volume is divided into three sections, each one focusing on a specific theme: organizational change, innovation and information and communication technologies; organizational control, accounting and information systems; information, knowledge and project management practices. Thebook isbased on a selection of the best research papers - original double blind peer reviewed contributions of the annual conference of the Italian chapter of AIS, held in Milan, Italy in December 2013.

When Technology Supports Educational Services: Distance Education Use in Rural Italian Schools

This study focuses on the factors that affect the schools decision to offer educational services by an e-learning platform. We based on institutional framework to explain the choice of e-learning adoption by schools operating in rural contexts. These schools face greater difficulties to achieve education requirements and, thus, they are forced to ensure their services adopting an alternative educational model compared with traditional face-to-face learning. Based on the qualitative approach, we investigated the case of the “Digital school project” in Italy. The study highlighted that coercive and mimetic institutional isomorphism affect rural schools decision to use the distance education.