Dan Frankowski

Collaborative filtering recommender systems

One of the potent personalization technologies powering the adaptive web is collaborative filtering. Collaborative filtering (CF) is the process of filtering or evaluating items through the opinions of other people. CF technology brings together the opinions of large interconnected communities on the web, supporting filtering of substantial quantities of data. In this chapter we introduce the core concepts of collaborative filtering, its primary uses for users of the adaptive web, the theory and practice of CF algorithms, and design decisions regarding rating systems and acquisition of ratings. We also discuss how to evaluate CF systems, and the evolution of rich interaction interfaces. We close the chapter with discussions of the challenges of privacy particular to a CF recommendation service and important open research questions in the field.

Using Social Psychology to Motivate Contributions to Online Communities

Under-contribution is a problem for many online communities. Social psychology theories of social loafing and goal-setting can lead to mid-level design goals to address this problem. We tested design principles derived from these theories in four field experiments involving members of an online movie recommender community. In each of the experiments participated were given different explanations for the value of their contributions. As predicted by theory, individuals contributed when they were reminded of their uniqueness and when they were given specific and challenging goals. However, other predictions were disconfirmed. For example, in one experiment, participants given group goals contributed more than those given individual goals. The article ends with suggestions and challenges for mining design implications from social science theories.

Using social psychology to motivate contributions to online communities

Under-contribution is a problem for many online communities. Social psychology theories of social loafing and goal-setting can provide mid-level design principles to address this problem. We tested the design principles in two field experiments. In one, members of an online movie recommender community were reminded of the uniqueness of their contributions and the benefits that follow from them. In the second, they were given a range of individual or group goals for contribution. As predicted by theory, individuals contributed when they were reminded of their uniqueness and when they were given specific and challenging goals, but other predictions were not borne out. The paper ends with suggestions and challenges for mining social science theories as well as implications for design.

Using intelligent task routing and contribution review to help communities build artifacts of lasting value

Many online communities are emerging that, like Wikipedia, bring people together to build community-maintained artifacts of lasting value (CALVs). Motivating people to contribute is a key problem because the quantity and quality of contributions ultimately determine a CALVs value. We pose two related research questions: 1) How does intelligent task routing---matching people with work---affect the quantity of contributions? 2) How does reviewing contributions before accepting them affect the quality of contributions? A field experiment with 197 contributors shows that simple, intelligent task routing algorithms have large effects. We also model the effect of reviewing contributions on the value of CALVs. The model predicts, and experimental data shows, that value grows more slowly with review before acceptance. It also predicts, surprisingly, that a CALV will reach the same final value whether contributions are reviewed before or after they are made available to the community.

Do you trust your recommendations? an exploration of security and privacy issues in recommender systems

Recommender systems are widely used to help deal with the problem of information overload. However, recommenders raise serious privacy and security issues. The personal information collected by recommenders raises the risk of unwanted exposure of that information. Also, malicious users can bias or sabotage the recommendations that are provided to other users. This paper raises important research questions in three topics relating to exposure and bias in recommender systems: the value and risks of the preference information shared with a recommender, the effectiveness of shilling attacks designed to bias a recommender, and the issues involved in distributed or peer-to-peer recommenders. The goal of the paper is to bring these questions to the attention of the information and communication security community, to invite their expertise in addressing them.

Talk amongst yourselves: inviting users to participate in online conversations

Many small online communities would benefit from increased diversity or activity in their membership. Some communities run the risk of dying out due to lack of participation. Others struggle to achieve the critical mass necessary for diverse and engaging conversation. But what tools are available to these communities to increase participation? Our goal in this research was to spark contributions to the movielens.org discussion forum, where only 2% of the members write posts. We developed personalized invitations, messages designed to entice users to visit or contribute to the forum. In two field experiments, we ask (1) if personalized invitations increase activity in a discussion forum, (2) how the choice of algorithm for intelligently choosing content to emphasize in the invitation affects participation, and (3) how the suggestion made to the user affects their willingness to act. We find that invitations lead to increased participation, as measured by levels of reading and posting. More surprisingly, we find that invitations emphasizing the social nature of the discussion forum increase user activity, while invitations emphasizing other details of the discussion are less successful.

SuiteSound: a system for distributed collaborative multimedia

SuiteSound, a programming environment with integrated support for multimedia, is discussed. SuiteSound is built in the Suite object-based system on a conventional UNIX operating system. SuiteSound objects incorporate multimedia by creating flows and filters. Flows are streams of multimedia data moving through a sequence of objects. They bridge the gap between objects representing the state of an entity at a discrete point in time and space and continuous media such as live audio or video. Filters are intermediate objects between the source and destination of a flow. They take flow as input, perform one of several operations such as multiplex-in, multiplex-out, gain control, or silence deletion on it, and send the resulting flow to its destination. In effect, they provide a virtual device interface for the application programmer that is uniform and independent of any physical device. The design and implementation of SuiteSound on the Sun SparcStation are described. Experiments performed to determine the network and CPU load of the sound tool are reviewed. >

Insert movie reference here: a system to bridge conversation and item-oriented web sites

Item-oriented Web sites maintain repositories of information about things such as books, games, or products. Many of these Web sites offer discussion forums. However, these forums are often disconnected from the rich data available in the item repositories. We describe a system, movie linking, that bridges a movie recommendation Web site and a movie-oriented discussion forum. Through automatic detection and an interactive component, the system recognizes references to movies in the forum and adds recommendation data to the forums and conversation threads to movie pages. An eight week observational study shows that the system was able to identify movie references with precision of .93 and recall of .78. Though users reported that the feature was useful, their behavior indicates that the feature was more successful at enriching the interface than at integrating the system.

Recommenders everywhere:: the WikiLens community-maintained recommender system

Suppose you have a passion for items of a certain type, and you wish to start a recommender system around those items. You want a system like Amazon or Epinions, but for cookie recipes, local theater, or microbrew beer. How can you set up your recommender system without assembling complicated algorithms, large software infrastructure, a large community of contributors, or even a full catalog of items? WikiLens is open source software that enables anyone, anywhere to start a community-maintained recommender around any type of item. We introduce five principles for community-maintained recommenders that address the two key issues: (1) community contribution of items and associated information; and (2) finding items of interest. Since all recommender communities start small, we look at feasibility and utility in the small world, one with few users, few items, few ratings. We describe the features of WikiLens, which are based on our principles, and give lessons learned from two years of experience running wikilens.org.

How do people's concepts of place relate to physical locations?

Advances in GPS and wireless networking technologies have enabled a new class of location-aware applications, including location tracking [10,2], location-enhanced messaging [3,9], location-based gaming(www.botfighters.com), and navigation aids for the visually impaired [12]. However, these applications typically represent places quite simply, as a geographical point or a point plus radius. We conducted an experiment that showed that this simple representation is not expressive enough to represent the full range of people’s everyday places. We also present a set of more complicated physical shapes that our subjects found sufficient to cover their places. These results identify representational requirements for location-aware systems, have implications for systems that aim to acquire place representations, suggest enhanced applications, and open up interesting avenues for future research.