David C. Chou

Awareness and challenges of Internet security

Internet security is an important issue today. Corporate data are at risk when they are exposed to the Internet. Current technologies provide a number of ways to secure data transmission and storage, including encryption, firewalls, and private networks. This article discusses the awareness of Internet security and challenges faced in both the public and the private sectors.

A Guide to the Internet Revolution in Banking

Abstract Banking is an industry that is expected to undergo drastic change because of the E-commerce revolution. This article maps out the direction of the Internet revolution in banking by surveying the phenomenons history, its technological development, and associated managerial and technological issues.

Disaster recovery planning: a strategy for data security

The migration from centralized mainframe computers to distributed client/server systems has created a concern on data security. If a disaster occurs to the organization that destroys a server or the entire network, a company may not be able to recover from the loss. Developing an effective disaster recovery plan will help an organization protect them from data loss.

Data warehousing, technology assessment and management

Data warehousing is the technological trend for the corporate decision support process. This article investigates the current business environment of the data warehouse, including OLAP, data mining, data visualization and other technologies. This article also analyzes the importance of data warehouse management and maintenance and its future developments.

Intranets for organizational innovation

Building intranets enhances organizational communication and information access. Intranets can be used to achieve the goals of business process reengineering and organizational innovation. This paper discusses the implications, benefits, concerns and challenges of building intranets for organizational innovation.

Cyberspace security management

Through the tremendous growth of Internet users during the last few years, organizations now realize the potential market of the information highway. However, these organizations now face the problem of Internet security. The open environment of the Internet contributes greatly to its success, but also plants inherent security problems. Discusses the security frameworks implemented in the cyberspace environment and the current developments and future trends involving this issue.

Wireless communications: applications and managerial issues

The emerging wireless technology is now widely applied in the business world. This article addresses the services and technologies of wireless communications used in the business world. Its business applications, managerial issues, and future development are also addressed.

A manager’s guide to total quality software design

Applying total quality management (TQM) to the software development process can control software quality and productivity. Selecting suitable tools for the TQM process can strengthen the capability of software quality assurance. This article provides a manager’s guide to implementing a total quality process during a systems development life cycle. Also, tools integration can make a complicated TQM‐based software development environment easier.

Groupware: a strategic analysis and implementation

The term groupware is widely used but not clearly defined. Owing to ongoing rapid developments, a consistent definition of the term has proved elusive. However, there is a good reason to view groupware as a technology that addresses the vast areas of collaboration, human‐computer interaction, and human‐human interaction through digital media to bring substantial improvement and transformation to organizations. This paper analyzes the definitions, implementation, and management of groupware. The focus is on the strategic considerations rather than technical solutions. Factors that contribute to the future development of groupware are also discussed.

Developing an intranet: tool selection and management issues

Intranet adopts the same information technology that the Internet utilizes for network processing with the exception of system boundaries. Moving corporate systems onto an intranet environment will increase the data traffic within corporate network. In order to smooth out data traffic in the network, adopting a high‐quality management process to the intranet is needed. This article discusses the costs and benefits of adopting the intranet, tool availability and selection criteria, and some management issues for developing an intranet.