Dyego Alves da Silva

Model for implementing the Balanced Scorecard in public institutions: a case study in the hire IT

In the government sector, the IT hiring process is highly complex and involves many public resources. In pursuit of continuous improvement, the analysis of management processes is a critical success factor for ensuring that contracts meet the public interest. The purpose of this paper is to apply an adaptation of the Balanced Scorecard Management Model (BSC) to the process of Planning Hiring Information Technology Solution in the governmental sphere. Therefore, we conducted literature searches in documents and standards, emphasizing the Guide to Best Practices for Hiring IT Solutions Strategy and General IT, then a group of experts proposed the implementation of the BSC.

Adapted Software Requirements Management for Public Organization

The requirements management is essential to achieve acceptable levels of productivity and quality in software development. This paper proposes the context of this process under a Secretary of State of the Brasilia government proposing a standard methodology of Requirements Management, adapted to the needs of the Secretariat, for improvement in productivity and quality. For both studied the traditional method of software-development, with emphasis on the Rational Unified Process (RUP) and agile, with the Scaled Agile Framework process (SAFe), to propose a hybrid method of requirements management. Interviews, technical applications to establish the context, literature searches on documents, standards and best practices were held.

Use of FMEA as a risk management tool applied to the Planning Process IT Hiring in Government Sector

In the government sector, the IT hiring process is highly complex and involves many public resources. In pursuit of continuous improvement, the analysis of management processes is a critical success factor for ensuring that contracts meet the public interest. The purpose of this paper is to apply an adaptation of Failure Mode and Effect Analysis (FMEA) to the process of Planning Hiring Information Technology Solution in the government sphere as process tool of risk assessment. Therefore, we conducted literature searches in documents and standards, and then a group of experts proposed the implementation of FMEA.

Application of a hybrid process software requirements management

Software requirements management is essential to achieve expected levels of productivity and quality in software development. This paper proposes to apply this process a governamental institution, by proposing a standardized methodology of requirements management, adapted to the needs of the institution, to improve productivity and quality. Therefore we analysed the traditional method of software-development, with emphasis on the Rational Unified Process (RUP) and agile methods such as Scaled Agile Framework process (SAFe), in order to propose a hybrid method for requirements management. Interviews, technical applications to establish the context, literature searches on documents, standards and best practices were held in order to validate the hybrid approach of the proposed methodology that was applied to a case study.