Elizabeth E. Grandon

Electronic commerce adoption: an empirical study of small and medium US businesses

By combining two independent research streams, we examined the determinant factors of strategic value and adoption of electronic commerce as perceived by top managers in small and medium sized enterprises (SME) in the midwest region of the US. We proposed a research model that suggested three factors that have been found to be influential in previous research in the perception of strategic value of other information technologies: operational support, managerial productivity, and strategic decision aids. Inspired by the technology acceptance model and other relevant research in the area, we also identified four factors that influence electronic commerce adoption: organizational readiness, external pressure, perceived ease of use, and perceived usefulness. We hypothesized a causal link between the perceived strategic value of electronic commerce and electronic commerce adoption. To validate the research model, we collected data from top managers/owners of SME by using an Internet survey.

Strategic Value and Adoption of Electronic Commerce: An Empirical Study of Chilean Small and Medium Businesses

ABSTRACT By combining 2 independent research streams, we attempt to identifi specific relationships between a managers perceptions of the strategic value of ecommerce and the variables that may influence e-commerce adoption. Eightythree top managers/owners of small and medium size companies in Chile participated in the study. me results corroborate previous theory that posits several factors as determinants of the strategic value of e-commerce in other information technologies as well as factors that may influence e-commerce adoption. In addition, we found a significant relationship between the strategic value of e-commerce and e-commerce adoption. Factor analysis was conducted in order to test the measurement model while canonical analysis was employed to test the structured model.

The Baldrige Education Criteria for Performance Excellence Framework

Purpose – The purpose of this paper is to empirically test the causal relationships in the Malcolm Baldrige National Quality Award (MBNQA) Education Performance Excellence Criteria.Design/methodology/approach – Using a sample of 220 respondents from 15 United Arab Emirates (UAE) universities and colleges, results of regression analysis and confirmatory structural equation modeling show that all of the hypothesized causal relationships in the Baldrige model are statistically significant.Findings – A comprehensive “measurement model” grounded in the Baldrige Performance Excellence in Education Criteria for the 33 items of measurement is developed, tested, and found to be valid and reliable. Leadership is identified as a driver for all components in the Baldrige System, including measurement, analysis and knowledge management, strategic planning, faculty and staff focus and process management. All Baldrige components (categories) are significantly linked with organizational outcomes as represented by the two...

Examining the Moderating Role of National Culture on an Extended Technology Acceptance Model

Abstract Previous research studies have primarily examined the Technology Acceptance Model (TAM) in one country or in developed and western countries. This paper attempts to answer two questions of particular significance that remain only partially answered in the information systems literature. The first question asks: do TAM relationships hold good for a group of countries of diverse national cultures? The second question investigates: can national culture explain differences in TAM relationships across countries? To answer the above two questions, a structural equation modeling approach was applied using computer-related data collected from college students in the USA and two countries of non-Western cultures: Chile, and the United Arab Emirates. The research findings imply that for the group of three countries, all relationships among the components of an extended TAM that incorporates individual computer knowledge as an external variable were supported. In addition, national culture moderates four of the TAM relationships.

Theory-Based Instrumentation to Measure the Intention to Use Electronic Commerce in Small and Medium Sized Businesses

The adoption of information technology (IT) has been widely studied in the industrialized world. Particularly, the adoption of electronic commerce (ecommerce) has been a hot topic among researchers in the MIS community in recent years. However, only a tiny fraction of these studies have been devoted to developing countries and an even smaller portion of them have focused on small and medium sized enterprises (SMEs). Due to the potential benefits that ecommerce may provide to SMEs and the fact that a small number of SMEs are currently using ecommerce, the objective of this study is the development of an instrument to study the initial adoption of ecommerce in SMEs in Chile. This instrument could also help other developing countries to determine the ecommerce adoption intention. The instrument is developed using Ajzens Theory of Planned Behavior that suggests the steps to elicit important constructs from a target population. A detailed explanation of the elicitation process is offered and the final instrument is presented.

8 – Perceptions of strategic value and adoption of e-Commerce: a theoretical framework and empirical test

This chapter reviews the current research in strategic value and adoption of e-Commerce. It suggests future research areas and presents a theoretical framework that explains the factors associated with the perception of strategic value of e-Commerce and the e-Commerce adoption as well as the relationship between these two. The aim of the chapter is to empirically test the validity of the proposed theoretical framework in field studies. It discusses the results generated from each independent investigation and the implications obtained from both. The e-Commerce adoption framework proposed in the chapter represents a fusion of two independent research streams developed over the past decade. The first stream can be characterized as identifying the strategic value of certain information technologies (IT) as perceived by top managers. The second stream identifies factors that influence the adoption of various IT.