Elizabeth Manrique

Universal Principles in the Repair of Communication Problems.

There would be little adaptive value in a complex communication system like human language if there were no ways to detect and correct problems. A systematic comparison of conversation in a broad sample of the world’s languages reveals a universal system for the real-time resolution of frequent breakdowns in communication. In a sample of 12 languages of 8 language families of varied typological profiles we find a system of ‘other-initiated repair’, where the recipient of an unclear message can signal trouble and the sender can repair the original message. We find that this system is frequently used (on average about once per 1.4 minutes in any language), and that it has detailed common properties, contrary to assumptions of radical cultural variation. Unrelated languages share the same three functionally distinct types of repair initiator for signalling problems and use them in the same kinds of contexts. People prefer to choose the type that is the most specific possible, a principle that minimizes cost both for the sender being asked to fix the problem and for the dyad as a social unit. Disruption to the conversation is kept to a minimum, with the two-utterance repair sequence being on average no longer that the single utterance which is being fixed. The findings, controlled for historical relationships, situation types and other dependencies, reveal the fundamentally cooperative nature of human communication and offer support for the pragmatic universals hypothesis: while languages may vary in the organization of grammar and meaning, key systems of language use may be largely similar across cultural groups. They also provide a fresh perspective on controversies about the core properties of language, by revealing a common infrastructure for social interaction which may be the universal bedrock upon which linguistic diversity rests.

Huh? What? - a first survey in twenty-one languages

A state-of-the art review of conversational repair, with contributions from internationally recognized leaders in the field of conversation analysis.

Other-initiated repair in Argentine Sign Language

Abstract Other-initiated repair is an essential interactional practice to secure mutual understanding in everyday interaction. This article presents evidence from a large conversational corpus of a sign language, showing that signers of Argentine Sign Language (Lengua de Señas Argentina or ‘LSA’), like users of spoken languages, use a systematic set of linguistic formats and practices to indicate troubles of signing, seeing and understanding. The general aim of this article is to provide a general overview of the different visual-gestural linguistic patterns of other-initiated repair sequences in LSA. It also describes the quantitative distribution of other-initiated repair formats based on a collection of 213 cases. It describes the multimodal components of open and restricted types of repair initiators, and reports a previously undescribed implicit practice to initiate repair in LSA in comparison to explicitly produced formats. Part of a special issue presenting repair systems across a range of languages, this article contributes to a better understanding of the phenomenon of other-initiated repair in terms of visual and gestural practices in human interaction in both signed and spoken languages.

Suspending the next turn as a form of repair initiation: evidence from Argentine Sign Language.

Practices of other-initiated repair deal with problems of hearing or understanding what another person has said in the fast-moving turn-by-turn flow of conversation. As such, other-initiated repair plays a fundamental role in the maintenance of intersubjectivity in social interaction. This study finds and analyses a special type of other-initiated repair that is used in turn-by-turn conversation in a sign language: Argentine Sign Language (Lengua de Señas Argentina or LSA). We describe a type of response termed a “freeze-look,” which occurs when a person has just been asked a direct question: instead of answering the question in the next turn position, the person holds still while looking directly at the questioner. In these cases it is clear that the person is aware of having just been addressed and is not otherwise accounting for their delay in responding (e.g., by displaying a “thinking” face or hesitation, etc.). We find that this behavior functions as a way for an addressee to initiate repair by the person who asked the question. The “freeze-look” results in the questioner “re-doing” their action of asking a question, for example by repeating or rephrasing it. Thus, we argue that the “freeze-look” is a practice for other-initiation of repair. In addition, we argue that it is an “off-record” practice, thus contrasting with known on-record practices such as saying “Huh?” or equivalents. The findings aim to contribute to research on human understanding in everyday turn-by-turn conversation by looking at an understudied sign language, with possible implications for our understanding of visual bodily communication in spoken languages as well.

Conversational Repair and Human Understanding: Huh? What? – a first survey in twenty-one languages

A state-of-the art review of conversational repair, with contributions from internationally recognized leaders in the field of conversation analysis.